Visible Reviews 7,507

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its reliability and quality, often noting that it performs as well as or better than more expensive alternatives. Many people appreciate the transparent and affordable pricing, highlighting significant savings compared to previous providers and the excellent value for money received. The user experience is frequently described as easy and straightforward, particularly when switching services or setting up new devices. However, some customers also noted inconsistencies with customer service, mentioning issues with responsiveness, the lack of human interaction, or difficulties resolving specific problems like porting numbers or billing credits. A few other people also felt that the signal strength was not always as robust as expected, leading to occasional dropped calls or slower data speeds in certain areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting great customer service, easy sign-up, and... See more

Price

Customers had positive experiences with price, often highlighting the affordability and significant savings... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight significant monthly savings,... See more

User experience

People report positive experiences with user experience, highlighting the ease and speed of signing up for... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the great service, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Having never heard of this company I was a bit skeptical and cautious. The only drawback is that there is no human customer service. But having used this service for 2 months now, I really don't think... See more

Rated 5 out of 5 stars

Had visible now for several months. I love the service, the customer service is great. When I need their help they stayed on the phone with me for several hours so the issue was resolved. Actually ha... See more

Rated 5 out of 5 stars

I’m honestly shocked at how easy it was to switch. I was able to do everything right from my couch using my old phone—no store visit required. The website is extremely simple and user-friendly, with... See more

Rated 5 out of 5 stars

My sister told me about her Visible plan and how satisfied she has been. I looked into it. Amazed was first reaction. Completely satisfied is my present reaction. The cost, service and quality are at... See more


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Written by the company

Visible is the first all-digital wireless service in the U.S., offering unlimited data, talk, text and hotspot powered by Verizon’s award-winning 4G LTE and 5G networks. The wireless industry is more complicated than it needs to be, so Visible designed a simpler way to wireless. For as low as $25/mo, you’ll get flat-rate wireless with zero hidden fees, zero annual contracts, and zero need for other people to get the best rates. Visible offers two great unlimited plan options, both backed by an amazing network. On the Visible plan, you’ll get everything you need and nothing that you don’t, for just $25/mo, taxes and fees included. On the Visible+ plan, enjoy perks like premium data on Verizon’s 5G Ultra Wideband network and access to our fastest hotspot. All for $45/mo, taxes and fees included. Pay monthly for either plan, or choose Visible’s annual plan option and save. Get started with smarter wireless at visible.com. Sometimes the choice is just Visible.

Go unlimited with Visible

Written by the company

Get unlimited data, talk, text and hotspot for as low as $25/mo
No contracts, no hidden fees. All on Verizon’s 5G network.

Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Rated 5 out of 5 stars

Thank you for supporting me and my family

Well so far everything looks good, the only problem is that the it seems like your data goes off then you have to reset your phone I live in Oklahoma I don't know if anything to do with it so but but I'm grateful for everything so far and look like you people are the men in your words are not going to raise it up past $25 I'm also this on disability is there anyway I can get any cheaper thank you but it's going great thank you

18 April 2026
Rated 5 out of 5 stars

Happy i switched over

Been with Visible for five months now. Got the unlimited everything for a year. So far data has been smooth, and I'm someone who streams YouTube nonstop. Rarely has signal dropped. Been recommending Visible to everyone

18 April 2026
Rated 5 out of 5 stars

Happy I did it

I was nervous to switch, I had been with my previous carrier for 25 years. I ended up getting a little frustrated with the process of porting my phone number over. I was able to figure all of that out and the switch happened super smoothly. Since the switch my service has been phenomenal! I couldn’t be happier with my service and the new bill!

18 April 2026
Rated 1 out of 5 stars

Horrible

Horrible. No deals mediocre service. Same drop calls. Same no service in certain areas. Only thing That’s good It’s 35 bucks a month. If you could find a different provider I’ll go with them.

16 March 2026
Rated 3 out of 5 stars

The network is good but people call my…

The network is good but people call my line looking for someone else all the time.
Probably my number was once someone’s or something like that.
Please work on that.
To be honest it’s Annoying sometimes… I can receive calls all week from people looking for someone else and not me.

18 April 2026
Rated 5 out of 5 stars

New Customer Experience

I enjoyed the seemingly simple transfer of my existing number and the addition of my Apple Watch. The power of Verizon towers gives me a good and reliable service. The cost for the top plan is way cheaper than my mediocre plan with my old carrier. I am very pleased with Visible!

16 February 2026
Rated 3 out of 5 stars

Average

Service coverage doesn't feel great and feels like poor connection. Price is good though so I push through it

18 April 2026
Rated 5 out of 5 stars

Visible business model is simply unbeatable. Best in the country. Something the other provides cannot imitate.

Visible business model is now absolutely best in the country. Most importantly, all the details of the deal/account are clearly stated before one decides to switch to Visible. ( Many so called leading providers do not reveal the "package " and price, you must call them. ) Instructions how to open Visible account or transfer mobile service to Visible are clearly explained on the Visible web page. Can be very easily followed even if one is not a technology and computer "expert". Signal is strong and great. In addition the price is unbeatable.

18 April 2026
Rated 3 out of 5 stars

Mint or Visible ????

When I switched to Visible on the web site they were running specials, 1 low price $25 for the first 3 years. I didn't receive the special price. Why I don't know. But I stayed with Visible thinking I would be getting better reception over Mint Mobile. That hasn't happened either. My wife stayed with Mint. We can set side by side and she has better reception than I do.

17 April 2026
Rated 5 out of 5 stars

Had visible now for several months

Had visible now for several months. I love the service, the customer service is great. When I need their help they stayed on the phone with me for several hours so the issue was resolved. Actually had a real person on the line. The customer service is through message only but they stay with you until it's done

2 February 2026

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