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See what reviewers are saying
MY SON MADE PAYMENT,GIFTED ME POINTS ON JAN 1ST NEVER RECIEVED MY COINS!!!! AND THEY ASKED ME 4 A RECEIPT.... POOR SALES AND ACCOUNTING DEPARTMENTS YOU KNOW U TOOK PAYMENT THROUGHT PAYPAL, THEY HAD NO... See more
Company replied
This site has too many issues. For one, the site is either compromised (hacked), or malfunctioning horribly, in that it is issuing cards that have absolutely nothing to do with classic spades. Anoth... See more
Company replied
WOW! So many AWFUL REVIEWS! Think I'll switch to another online Spades game. All negative reviews except for 2-3. Also game is from Bulgaria, so I wonder what data scraping it's doing. May have to sto... See more
Company replied
Company details
Written by the company
Play Spades card game with thousands of other people at VIP Spades! Available for free on the Web, Facebook, Android and iOS. Invite your friends as well!
Contact info
113 General Kolev Str, 9000, Varna, Bulgaria
- 876927740
- support@vipspades.com
- vipspades.com
1.9
Poor
108 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love it
Love it. It is a real multiplayer game - not with bots, no ads!
22 October 2020
Unprompted review
Scam site set up to lead to buying
Scam site set up to lead to buying. Initially hook you with free points but if you don't buy, set you up with chit players. Time after time, have built up too 100k in points only to be teamed up with chit players. you don't elevate by skill, just games played. repeatedly, i have built up 100+ leads only to have P fall apart, e.g. in a 200 point game was up 143 points , apponent wth 9 bags, only to have P take 10 bags and opponents win. OR, can be up 140 points and then deal results in 00 successful bid by opponent. I have literally played 10+ games in a row where P can't make bid. DON'T GET HOOKED on this p.o.s. site
17 October 2020
Unprompted review
Reply from VIP Spades
Hey Susan,
We are so sorry to see that you had a bad experience with our app. We want to assure you that the game is not a scam and we would like to hear your concerns. We would also like to suggest you block the players who are not skilled enough or create personalised games in the Play with friends room where you can kick the players you don't like. Please contact our support team at support@vipspades.com, don't forget to mention your username in the game and our representatives will assist you!
I have been on vip spades for a few…
I have been on vip spades for a few months now. It was good experience until recently. My account disappeared and I was advised to open one on a social media format. Then vip help was supposed to merge my accounts into one account! They did so but without adding any graphics nor 3,000,000 inncouns I purchased at their sale. My ranking is 36! should be 37.... Now Im getting can’t play due to technical difficulties... Vip help doesn’t seem helpful beyond what they have already done. Which was just making sure I had just one account.... I have proof of purchase thru Casualino of my coun purchase. tech problems is losing my antes in games I enter! I hope someone in Authority will read this and reply to repair my problem. thank you!
28 September 2020
Unprompted review
Reply from VIP Spades
Hey Frank, we are so sorry to see that you had issues with your profile. Please contact us at support@vipspades.com to give us more details on the lost account and the new account you created (usernames and registered emails) and our representative that is dealing with login issues will assist you!
Definitely a scam
Definitely a scam, they get you hooked and then no matter what you cannot win a game. I have been playing spades for over 30 years. I damn well know how to play this game but once you give them a dollar watch the coins disappear. Why are some people VIP and others aren't, because they are bots. BEWARE
3 September 2020
Unprompted review
Reply from VIP Spades
Hey Jennifer,
We are sorry to hear that you feel that way. We would like to assure you that we do not, in any way, shape, or form, directly interfere with or influence games. We are using an industry-standard randomization algorithm for card distribution and all the players have the same chance to win.
The VIP membership can be bought from our store and also received as a gift for reaching certain levels or for winning a special tournament. The VIP players have more social extras like the ability to send private messages and view the other palyers galleries, but the VIP membership is not influencing the cards and the games . Please contact our support team at support@vipspades.com to share with us your feedback, don't forget to mention your username in the game and our representatives will assist you!
Reply from VIP Spades
Hey Hermie,
We are glad to see that you want to play Spades at VIP Spades. We will be happy if you share your feedback with us and change your rating if you had a good experience playing with us. Please contact our support team at support@vipspades.com, don't forget to mention your username in the game and our representatives will assist you!
at first i thought it was legitimate…
at first i thought it was legitimate because i often won, however, after playing a couple of weeks i notice i HARDLY EVER WIN, GET GOOD HANDS & CAN'T MAKE NILS NO MORE. i'm EXTREMELY OBSERVANT and now i don't win and my coins are going down & they want me to buy coins, however, AIN'T HAPPNIN CAPTAIN!
23 July 2020
Unprompted review
Reply from VIP Spades
Hey robin, we are sorry that you feel that way about the game. We would like to assure you that we do not, in any way, shape, or form, directly interfere with or influence games. We are using an industry-standard randomization algorithm for card distribution and all the players have the same chance to win. Please contact our support team at support@vipspades.com to share with us your feedback, don't forget to mention your username in the game and our representatives will assist you!
Great gameplay and graphics!
17 July 2020
Unprompted review
Best online Spades game!
Best online Spades game! I really love playing here! The graphics are awesome and i really like that they give you the option to customize your profile and games with different cards and tables. I highly recommend it!
2 July 2020
Unprompted review
Crappy Hands / All 1 and 2's.
I just played 105 rounds of beginners solo spades (that's 17 games) and only got four hands with a 4 or above. The other 101 rounds were 3 or below with a whopping 2 nils per game. Nils that can't win anyway you look at it. My opponets receive 4's or better every hand. Needless to say I lost almost every game. I firmly believe they are fixing hands for certain people. Does anyone else know anything about this?
27 June 2020
Unprompted review
Reply from VIP Spades
Hey Peter, we are sorry that you feel that way about the game. We would like to assure you that we do not, in any way, shape, or form, directly interfere with or influence games. We are using an industry-standard randomization algorithm for card distribution and all the players have the same chance to win. Please contact our support team at support@vipspades.com to share with us your feedback, don't forget to mention your username in the game and our representatives will assist you!
This used to be a really fun game
This used to be a really fun game. I was pretty addicted to it. Now that they have introduced a feature where the players rate each other, it causes animosity between players. It's no longer a fun escape.
20 June 2020
Unprompted review
Reply from VIP Spades
Hey Frank,
We are so sorry to see that you don't like the rating opiton. We will be happy to get your feedback on all the new features we have recently added to the platform. Please contact our support team at support@vipspades.com, don't forget to mention your username in the game and our representatives will assist you!
Very rigged game,bots are everywhere
Very rigged game,bots are everywhere, if they can't beat you with tricks, the bomb you with over 5 bags so you lose 50 points and lose anyway, doubles is even worse with your partner playing against you, it is designed purely to make money, you get just enough wins to keep you interested, then after a few wins, they makes sure you get nothing but bad hands until you run low on credits, then offer to sell you more ( the object of the game for them)I play on other sites and my success rate is 70-80%, here it is around 25%, deals give you an ace of spades so you have to bid, but nothing to back it up, so you are lucky to get 1-2 tricks.
26 May 2020
Unprompted review
Reply from VIP Spades
Hello Pete,
Thank you very much for contacting us. The deals are not rigged. We do not, in any way, shape, or form, directly interfere with or influence games. We are using an industry-standard randomization algorithm for card distribution. Like all card games, this one is most heavily influenced by luck. If you require any assistance with the game, we would be more than happy to help you if you contact us at support@vipspades.com. We look forward to helping you there and we hope that you have an amazing day.
Unique place to play Spades and meet friends from 4 continents
It is my favorite game platform. It has great graphics and I like the interactions between players with a great variety of emojis and animated gifts! I found real friends there and love the competitive play! I definitely recommend this free game app!
10 September 2019
Unprompted review
Reply from VIP Spades
Thank you very much, we really appreciate your review!
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