VIP Spades Reviews 108

TrustScore 2 out of 5

1.9

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Rated 3 out of 5 stars

I’ve been playing on this platform for many years, and I can tell you from experience that their algorithm is rigged and not certified. ​When you are leading a game, the algorithm clearly... See more

Rated 1 out of 5 stars

MY SON MADE PAYMENT,GIFTED ME POINTS ON JAN 1ST NEVER RECIEVED MY COINS!!!! AND THEY ASKED ME 4 A RECEIPT.... POOR SALES AND ACCOUNTING DEPARTMENTS YOU KNOW U TOOK PAYMENT THROUGHT PAYPAL, THEY HAD NO... See more

Company replied

Rated 1 out of 5 stars

This site has too many issues. For one, the site is either compromised (hacked), or malfunctioning horribly, in that it is issuing cards that have absolutely nothing to do with classic spades. Anoth... See more

Company replied

Rated 2 out of 5 stars

WOW! So many AWFUL REVIEWS! Think I'll switch to another online Spades game. All negative reviews except for 2-3. Also game is from Bulgaria, so I wonder what data scraping it's doing. May have to sto... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

Play Spades card game with thousands of other people at VIP Spades! Available for free on the Web, Facebook, Android and iOS. Invite your friends as well!


Contact info

1.9

Poor

TrustScore 2 out of 5

108 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Played the new version and for a sec I…

Played the new version and for a sec I thought all would be ok. Then, I lost 2 games due to DNS attacks on my ip. The next game . . . I have no idea how they do this but . . . I lead spades 4 times and on the 4th lead, everyone else showed out. Then the last card one player finally played the Ace. How to they get to not follow suit?

4 March 2023
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Terry, we are sorry to see your bad review. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to support@vipspades.com.

Rated 1 out of 5 stars

The new version and overall

The new version. Shades are used for reasons. Slowness, cartoon appearance. A paying customer site that has the worst customer service experience. They promote bad behavior. VIP is so money oriented and uses it to their advantage. Addictive and competitive game to keep customers spending money. When outcomes are manipulated to gain money.

26 February 2023
Unprompted review
VIP Spades logo

Reply from VIP Spades

Dear shootingstat, We’re sorry your experience didn’t match your expectations. If you have questions or suggestions about the game, don't hesitate to contact us at support@vipspades.com and a member of our team will assist you.

Rated 1 out of 5 stars

scam..............

14 February 2023
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello barry, we are sorry to see your bad review. We would like to assure you that the game is not scam. Please let us know what issues you have encountered in our game at support@vipspades.com and a member of our team will get back to you as soon as possible.

Rated 1 out of 5 stars

Today I was banned by VIP Spades for 10…

Today I was banned by VIP Spades for 10 years with no detailed reason. It’s sad when you are banned from a platform that claims they investigate and really does not.

Little background, I made a friend on the platform after 4 months of playing, unfortunately he turned into a stalker, pervert and shared pornography on the site. I stopped being friends with him and he started bad mouthing me on the global chat.

That’s when the bullying started, to a point no one wanted to play with me. He kept telling me to call him and he would make it all go away. I stood my ground. I was being bullied, called names, and chastised on Global. I contacted support with detailed evidence of the pornography, bullying and staking.

They did nothing to reprimand the individuals even with the evidence I provided them.

Then Bobby0821 stalker and pervert decided to make up a lie about me scamming him for money. Which was a total lie. 2 days later I have been banned for 10 years from the site, but someone that shares pornography is still free to play with no consequences.

I requested evidence of my wrong doing and nothing has been provided. I have a Hundred million in coins that I purchased and they get to keep that. Now I have a feeling VIP Spades is a scam. I have obtained advice from my attorney and will not let them fool another person. I have screenshots of everything.

7 December 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Willow, we are sorry to see your negative review. According to the information we received from our support team, your account has been banned for multiaccounting which is a violation of our terms of service. If you need more information, please contact us at support@vipspades.com

Rated 1 out of 5 stars
VIP Spades logo

Reply from VIP Spades

Hello, we’re sorry your experience didn’t match your expectations. We’d like to know the details of your in-game experience so we can assist you. Please feel free to reach out to support@vipspades.com and a member of our team will get back to you.

Rated 1 out of 5 stars

Rip off

Why no 0 stars? Pay good money to play against bots, and its not cheap.

18 November 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello,

We have bots in the games only when everybody is in a game and there are no players for a new game. Also, this applies only for ''Beginners and Amateurs'' in matchmaking rooms. You are still able to host your own game or join the game with real players in the Play with friends rooms lobby.

Rated 1 out of 5 stars

CHEATERS

CHEATERS. and when you're winning they kick you off the server. all these club players in solo and they try to gang up on you and it's obvious they're talking to eachother. Don't waste your time or money.

3 November 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, thank you for the feedback. Please don't hesitate to report any cheaters directly to us via email at support@vipspades.com. We're here to assist you.





Rated 1 out of 5 stars

Cheating, abuse, and possibly rigged by management

I am not grumbling because I spent money and then got bad cards. I am grumbling because you condone cheating at your site. I think you may even participate in it. I know you do nothing to stop it. I have never spent any money at your site and I never will. I am a world class bridge player and I count cards and understand all aspects of trick taking card games. I occasionally play spades to pass the time. I used to play pairs until I most always found my supposedly random partner, paired with the opponent's rather than me. I then switched to solo where I noticed the same thing. Either way it's 3 against 1 and very difficult to win. I still do win occasionally, but the cheating is really aggravating. Why do you condone it? You make money on advertising and such so why allow players to actively cheat and harass those of us who just want to relax with a fair game of spades?

8 October 2022
Unprompted review
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Reply from VIP Spades

Hello, thank you for the feedback. Please, tell us more about this via email to support@vipspades.com. We would love to make things right.

Rated 1 out of 5 stars

VIPSpades is the worst spade site on…

VIPSpades is the worst spade site on the web. They are using rigged deals to lure you then use the same rigged deals to break you to buy coins. Everyone on the site writes in chat about the dealer giving huge bids to opposing team to cause loss. In solo you can see multiple large bids being given to trailing player. Do not spend any money on VIPSpades site. They will rebut my review telling you they use random number generator. It is FALSE. They fix the games for profit. They should be banned from the Google Play Store. The use of bots is ridiculous. They add bots to your game and fix the deal so the bots are short suited to set you. The cheating on the site is rampant. Some players have multiple millions of coins but are horrible players. are the frequent coin purchasers being favored in the deal?

6 September 2022
Unprompted review
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Reply from VIP Spades

Hello, we can assure you this is not the case. We would like to assure you that we use an industry-standard proprietary randomizing numbers algorithm and all players have the same chance to win. The end of the game depends only on your luck, strategy, and skills.

Rated 1 out of 5 stars

So after my first post I'm here to make…

So after my first post I'm here to make my final post. So I have been playing this game for 3 days. As a new player the game is great. However the players ruin the game. Too many racists using the n word. Too many toxic people in global chat.

However when you play with people, they have a rating of 3.1 and all losses. (You should check the status of players before you just sit down.) They rigged the spades game for the other team. I went nil. Had all low cards and no spades. However my partner, the one with the 3.1 rating threw off all their low cards on purpose and got us set. After we loss the game because my partner played bad on purpose, I still gave my partner 5 stars. Even though I was set up to lose.

My partner gave me 1 star and brought my rating down a point. Which I'm a great player and have been playing spades for 30 years. I was not really happy and it was a bad experience. People can just rate you poorly for the purpose of being mean intentionally even when you played fantastic. Yesterday I had my first run in with cheaters. So while the game itself is nice, the atmosphere is toxic. Which means just like all the other spade games online with real people, I won't be back to play again. I usually give all games a three day window to determine whether I want to spend money and invest or not.

This game is a pass for me as great as it is because of people who are toxic. I believe the rating system is the biggest failure and maybe I would reconsider if not for that. I don't like the fact someone can't just rate you 1 star out of spite and think it is funny. So yes, long post but it's ashame the game is awesome but the rating system makes it frustrating the most. To lose because your partner threw the game and on top of that they give you 1 star after. I deleted my account. Never to return or invest money. Passenger57 signing off.

26 June 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free to reach out to support@vipspades.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 1 out of 5 stars

Just say no to Google

Now they want you to sign in with Twitter, FalseBook, or the Great Satan - Google.

So they can send more ads most likely. I have to quit. I don't need these clowns spying on me any extra for playing a card game. Bye VIP Spades.

1 May 2022
Unprompted review
Rated 1 out of 5 stars

Terrible atmosphere

I played spades here years ago and left because of the
terrible atmosphere, and the fact that you constantly have to spend money.
I tried it again and it's worse than before.
I can't even sign in with my e-mail. Now they want my twitter account info, etc.
I won't be back.

29 April 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, we are sorry for the inconvenience. Could you please send us an email to support@vipspades.com with detailed information about this issue, so a member of the team can deal with it individually and be resolved. We would love to make things right if you give us another chance.

Rated 1 out of 5 stars

Vipspades.com allows Black Lives…

Vipspades.com allows Black Lives Matter, race baiting pics reflecting Malcolm X in his casket, gang flashing by Blacks, pics of deceased Blacks killed during their commission of crimes, but deletes accounts with White Lives Matter profile pics.

15 April 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free to reach out to support@vipspades.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 5 out of 5 stars

Excellent game

5 April 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, we greatly appreciate your 5-star review! It's wonderful to hear that you're enjoying our game and community. Wishing you a fantastic time playing VIP Spades!

Rated 1 out of 5 stars

If you dont pay you dont win

If you dont pay you dont win. Ugly vibes! was fun at the start but Dont recommend if you dont have money to spend. Cant be mad the name says it all.haha

28 March 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, we can assure you this is not the case. We would like to assure you that we use an industry-standard proprietary randomizing numbers algorithm and all players have the same chance to win. The end of the game depends only on your luck, strategy, and skills.

Rated 1 out of 5 stars

Way too many bots and regardless of…

Way too many bots and regardless of what they say, the cards are rigged against. If bots aren't playing, people are cheating and using several different profiles. Pay attention to the reviews. There aren't just a few people saying the cards are rigged. If it's said enough, there is usually truth to it.

20 March 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, you can only play with a bot if there are not enough players queued for a game. What we can advise you to do is play in the "play with friends" room as we have no bots there. If you have any additional questions or issues, please reach out to us at support@vipspades.com so we can further assist you.

Rated 1 out of 5 stars

Definitely bots covering up as real…

Definitely bots covering up as real players. The moderators want to create algorithms w fake player , and encourage cheating so people will spend money. Be careful. They are not reputable.

20 March 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, you can only play with a bot if there are not enough players queued for a game. What we can advise you to do is play in the "play with friends" room as we have no bots there. If you have any additional questions or issues, please reach out to us at support@vipspades.com so we can further assist you.

Rated 1 out of 5 stars

They banned my friend for 4 months…

They banned my friend for 4 months because another person that they banned for life keeps making new accounts every day and harassing people the guy threatened to shoot my friend and they banned my friend for 4 months so I posted free my friend and a cute save the date and a picture of when my friend will be back vip muted me for 3 days and then VIP in box messaged me telling me dont talk about muted people and he should be lucky it was only 4 months was very disrespectful also its not in there rules that I can't talk about a muted or banned player then they delete there messages to me but I have the whole conversation saved I emailed VIP and they keep closing my conversation where I have to start a new one that takes them 3 days to reply and do the same thing again they also reply before closing another one of my emails that they don't banned or muted for no reason is a lie they just did there response was thats considered spam are you kidding me this app is a joke a scam and a Ripoff they don't care about anything but your money they are definitely 1 sided I have proof of them punishing certain people for the same thing other people do they make there own rules up as the day gose on there has to be something that we can do vip spades should be reported people spend money and that makes them a customer and we should have rights!

10 March 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello, thank you for the feedback. We apologize for the inconvenience and would love to make things right. Please, reach out to us to support@vipspades.com with more information about this so we can assist you.

Rated 1 out of 5 stars

Spades is a good game BUT

Spades is a good game BUT, this is an abusive site full of emoji violence where insults are rife (VIP Backgammon also has many insults and taunts). The site continues to deteriorate encouraging abuse, it's difficult to have a good game as there are many inexperienced players. I am looking for another site to play, i have had enough of VIP spades. As for rigged algorithms see VIP Ludo the repetetive patterns become obvious, similar patterns appear with Backgammon and are easier to spot with the dice games.

11 February 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello David, we would like to note that we take all abuse complaints very seriously and if we find any harassment in the game, we apply the appropriate penalty towards the players who violate the rules.

Also, you can play without emojis and in game phrases in the Play with friends room of the platform.

For more information, please contact us at support@vipspades.com and a member of our team will get back to you and assist you.

Rated 2 out of 5 stars

WOW - Many BAD REVIEWS VIP SPADES - NOT GOOD

WOW! So many AWFUL REVIEWS! Think I'll switch to another online Spades game. All negative reviews except for 2-3. Also game is from Bulgaria, so I wonder what data scraping it's doing. May have to stop playing; also getting more cash is very expensive!

5 January 2022
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Barbara, we are sorry to see your negative review. You can play for free in our game without making any purchases if you collect our daily bonuses. You also get chips from winning games and additionally you can participate in our Facebook games we regularly make to offer free chips, VIP and gems to our players.

You create an account with us where you can use your preferred login method and we have access only to the information you choose to share with us. The information you share is protected - you can read all privacy related information in our Privacy policy section here: https://vipspades.com/privacy-policy/

If you have any questions or suggestions, please don't hesitate to contact us at support@vipspades.com and a member of our team will assist you.

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