vipgateway.co.uk Reviews 

Danica was excellent. She made the process very easy and explained everything clearly. She kept us fully updated at all times and was very quick to get back to us with answers to any questions we had. Highly recommend if you are looking to lease your next vehicle.

Shaz Latif at VIP Gateway has been a breath of fresh air and a pleasure to deal with sorting my new BMW.
Fully recommend as Shaz has kept me up to date and pushed the finance team to get the deal over the line.

Fantastic service from start to finish! My sales person, Nathan Blakeley through VIP Gateway found me exactly what I wanted, kept me updated, and secured a great deal. Professional, transparent, and easy to work with — highly recommended! Thanks Nathan for everything, I'm so happy.

Whole process has been straight forward thus far with good communication throughout.

Really good service, thanks for your help Lauren!

I couldn’t have asked for a better experience buying my new car. Arron was brilliant from the very first conversation — professional, friendly, and kept me updated at every step of the process. He made what can usually be a stressful process completely smooth and straightforward, and always took the time to answer every question I had.

It really felt like he genuinely cared about getting everything right and making sure I was happy, rather than just pushing through a sale. Even after the order was confirmed, he took the time to follow up and make sure everything was in hand. I’m so grateful for how helpful and approachable he was throughout — it’s such a refreshing change from the usual car buying experience!

If you’re looking to buy a car, I’d absolutely recommend speaking to Arron at VIP Gateway. Great service, great communication, and a really lovely guy. Thank you so much, Arron — I’m really looking forward to getting behind the wheel!

This is the first time I have leased a car online. Danica explained the procedure fully and worked with me on getting the right spec and price knowing my time constraints. We had several emails and calls, with all my queries explained, and now I am just waiting for confirmation of delivery. How exciting!

Excellent Service from Steve Tranter at VIP Gateway – Highly Recommended

I would like to give particular recognition to Steve Tranter, Sales Advisor at VIP Gateway, for the excellent service he provided throughout our experience.

Steve was always extremely quick to respond to both emails and telephone calls, which made a real difference whenever we had a question or an issue that needed resolving.

What particularly impressed us was his willingness to go the extra mile. Nothing ever seemed too much trouble, and Steve was always on hand to help sort out any problems that arose.

He also did an excellent job of liaising between the sales and after-sales teams. Rather than simply passing us from one department to another, Steve remained involved and helped ensure there was continuity throughout the process.

Buying or leasing a new car doesn’t always go entirely to plan, and I think the real test of good customer service is how someone responds when problems do occur. Steve was approachable, responsive and helpful throughout, and we felt that he genuinely wanted to make sure matters were resolved satisfactorily.

Based on our experience, I would have no hesitation in recommending Steve Tranter at VIP Gateway. He is a credit to the company and an excellent example of how customer service should be handled.

So far my experience has been positive informative not pushy and good communications. Jonathan has been very helpful.

Great service, easy process, lovely people.
Front the initial enquiry to delivery process the whole experience was easy and the professional

I had a very good experience VIP Gateway. They were very thorough and easy to communicate with. Luke Savage was really good and helpful. I would definitely recommend the company.

I had a fantastic experience with VIP Gateway, especially Noah, who was incredibly helpful throughout the entire process. He took the time to talk me through different deals on a range of cars and was always happy to answer any questions I had. There was never any pressure, and he worked hard to help me find the right car and deal for my needs. His communication was excellent from start to finish, keeping me updated every step of the way. I would highly recommend VIP Gateway and Noah to anyone looking for a hassle-free leasing experience. Thank you for all your help!

This is the first time I have leased a car. Arron was the sales person who talked me through the whole process and explained ever very clearly to me. Arron answered all my questions clearly and made sure that I understood everything before going on. Arron was very professional and friendly, kept me up to date on every process and I am very happy that I chose VIP Gateway to help me lease a new car. I will definitely recommend them them to anyone looking to lease a car.

My father in law has just leased his new car with VIP gateway and he couldn’t be happier. Thanks to Noah the process was easy with Noah explaining everything in great detail and answering any questions or worries we had. Can’t recommend enough great customer service and we look forward to the delivery of the new car Thanks again Noah

This was my first time leasing a car through an online portal, and Ethan at VIP Gateway made the entire process seamless. From our very first phone call, his expertise, warmth, and genuine effort were evident.
Now I received a car, and all following up with aftersales team, and delivery, every step was very well organised. Thanks for your help!

Bailey was informative and helpful. Called me regularly but excerpted no pressure.

Excellent service from Arron. Took time to go through the lease process and found a better deal for me. Kept in contact without pestering and was respectful throughout. This is my fourth lease and may have been the most straightforward and easy.

I dealt with Bailey
Very straightforward, simple process highly recommended

Overall very easy. Super simple to get hold of on the phone, speaking straight to staff that know what you’re talking about and who you are. Joshua was great. Polite, did things quickly and on the ball.