Violeva Reviews 

Thieves. My experience is exactly like everyone else here. I’m just flooding FB ads warnings people of this rip off.

I really do love this watch. I am a small bones person, but the watch still looks perfect.
It would be nice if stainless still strap came in two different lengths.
I love the thinness of the watch.

Love my watch! Exactly as described. Only area for improvement on the watch would be how the band is secured. The wristband is very secure, just difficult to get on - not a clasp issue, a design issue. Holds its charge, the app to the watch is amazing! Love the free workouts. Multiple watch face designs to choose from and easy to change daily if needed.

Terrible quality. When it shipped to me, the watch was not functional, the display was not working. I reached out to customer support and they initially asked me to send a video of the defect which I did and I have not heard back in about a month despite multiple follow up emails.

The watch is thin and easy to charge. I like the styling also.

Do not buy from this company. They will not honor the warranty. My watch is frozen on main screen, time and date only. Can't swipe to use apps. I contacted them 2 months ago, and they keep saying, email forwarded to support team, even though you are using the support email. Finally last email they said support will be in touch to start the replacement process. That was 2 weeks ago. They have blocked both my emails and blocked me on Facebook. They just commit fraud. Oh and, they gave excuses about how much inventory they have, for replacements. Don't buy from them. Seems like a lot of people have the same problem.

Absolutely shocking customer service. Beautiful watch bad customer care. The screen saver was useless and I sent about 8 emails to ask them to send a replacement because I wanted to protect it. I got no solution and about 2 emails to ask what was wrong and that they had passed it on.
I bought my watch in December 2024 and it is now July 2025 and it wont switch on any more. Think alot before you buy this, it is lovely but another brand do one that is very similar and would probably give a better customer service

Looks lovey and beautiful goes with any clothes .

Absolutely love my watch. Hassle free and easy to use. App also great to download. Love the different watch faces.

I made a purchase for a watch in May. Received it June 3rd and immediately requested a refund. Wanted to exchanged it for a different watch, but changed my mind quickly to full refund because there is never a response from the company. Customer service sucks! Weeks later they responded to say how they value their customers and remind me that it takes 14 days to have a solution per their policy. I sent photos per their request, the same day I received their email. Well it has been a full month now since my original request! !!Where’s that value in customer service they were going on about. I wish I could just get my money back. I don’t even want this watch. I lost count the amount of times I have emailed them. It’s ridiculous! No response! SCAM!! DONT BUY FROM THEM!!

I love the look of the watch, lightweight and stylish compared to my Fitbit. I do find the daily calorie expenditure to be off in comparison to other smart watches. Seems to only calculate my calories based of exercise and not over the course of the day.

I love my Violeva watch!! My previous "well known brand" smartwatch had less than 24 hour charge time and so that was paramount in choosing another watch - I get between 5 and 7 days before I have to charge, amazing!!!
Other positives: Looks gorgeous, like a dress watch not a smart watch! BP monitor is great.
Negatives: Sleep monitor isn't all that accurate, says I've been sleeping when I know I have struggled to fall asleep - but that's ok I just "know" that it's a bit less and it's no big deal - well worth it for the charge time!!

The tracking updates were precise.

Love the watch . Looks great .feels very light . Has great features easy to check out .

Quick delivery
Easy set up
Looks lovely

I emailed this company 7 times to initiate a refund, and nobody has contacted me, I also tried the live chat, and same story, I am reporting this company to the BBB first thing in the morning tomorrow. This watch constantly disconnects from my phone while my phone is in my hand, doesn't notify when I get texts messages. And since this review is negative, they will just delete it or ignore it as usual. Very very bad and unreliable company.

I am in love with my watch , i get compliments too , its elegant and classy so far so good its perfect for the price if ever they upgrade i will be buying another one .

Does not send the merchandise, then gaslights into claiming it was delivered. I'm so mad at myself for trusting this no-name company!!

Bought the watch worked for 5 days the. Won't charge pr turn on. Had one response via email and nothing since. Absolute scammers . Shame really as its a comfy lovely watch and iv seen the same one on Temu for £20!! Avoid this site

Very good and professional service for violeva