Vinosonline.es Reviews 888

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that products arrive quickly and are well-protected. People are also very satisfied with the product selection and quality, finding items to be accurately described and of high standard. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the competitive pricing. The overall service is described as excellent, with consumers noting the prompt communication and seamless transactions. However, some customers also mentioned issues with the calculation of VAT when ordering from different countries, and a few experienced significant delays or non-delivery of their orders.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wonderful quality of... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering, quick... See more

Price

Clients share positive opinions on price, consistently finding products to be competitively and reasonably... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

ive ordered 12 bottles of my favourite wine Rioja Ardanza do Poland. Everything went smooth, wine was well protected. Thank you!!!

Company replied

Rated 5 out of 5 stars

Despite weather and holidays it traveled fast. It arrived 3 days early. We buy a year supply and they never let us down.

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine Store

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick delivery

Quick delivery and the bottles were well packaged.

11 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Annemie
We are glad to hear that our service was perfect for you. We always try to do our best for our clients.
We hope to see you again!
Best regards

Rated 5 out of 5 stars

Easy

Easy, efficient and quick delivery.

16 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Dear Gee,
Thank you for your comment, we are glad to have met your expectations. We hope to see you again!
Enjoy your drinks.

Rated 5 out of 5 stars

Very good service by staff at the…

Very good service by staff at the warehouse. We managed to get some good wines with the help of staff at warehouse to order it online and collect instantly on the spot! Thanks for the great help and service!

11 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hi Daniel!
We are very happy to hear your words. We always try to do our best to make your experience unforgettable. We look forward to hearing from you again, enjoy your wine!

Rated 5 out of 5 stars

Excellent service

Great website info and delivery

8 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Sharon,
We are very pleased with your comment. Our commitment to our customers is to always offer them the best possible service. We hope you enjoy your drinks.
Best regards

Rated 5 out of 5 stars

Good price

Good price , super fast delivery and helpful courier.

1 July 2024
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Reply from Vinosonline.es

Hi Grudip! Thank you for your kind words. For us it is very important to be as fast as possible in our deliveries. We work with the best logistics operators to offer you a good service. have a nice day!

Rated 5 out of 5 stars

VINOVERY EASY.

Great wines from a great company. Easy to use website shop, straightforward ordering process with excellent service and delivery.
Vinoveryeasy.

25 June 2024
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Reply from Vinosonline.es

Hi John, thank you for your words, it is very important for us to maintain a good service to our customers and we are glad to hear that this is the case. Have a good day!

Rated 5 out of 5 stars

quick service

quick service, delivery arrived within 48 hours

20 June 2024
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Reply from Vinosonline.es

Hi Sharon, we are very happy to hear about your good experience. We always try to do our best. Enjoy your drink!

Rated 5 out of 5 stars

Good Kentucky bourbon is hard to find in Spain

I have been struggling to find good Kentucky bourbon in Spain, until I found it at Vinosonline. The price was not bad and the shipping was surprisingly fast. I will be a repeat customer for sure.

19 June 2024
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Reply from Vinosonline.es

Hi Tim, one of our commitments is to offer a good product with the best price, so we are glad to hear that you found it on our website. We hope you enjoyed your Kentucky bourbon.

Rated 4 out of 5 stars

excellent everything

excellent everything

11 June 2024
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Reply from Vinosonline.es

Hi Daniele, Thank you for your comment, we are very happy to hear you had a great experience, enjoy your drink!

Rated 5 out of 5 stars

ALL VERY WELL

12 June 2024
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Reply from Vinosonline.es

Hi Rimantas, Thank you for your review, we are very happy to have provided you with a good service, enjoy your drink!

Rated 5 out of 5 stars

Perfects Thanks

10 June 2024
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Reply from Vinosonline.es

Thank you for your purchase, Gerard, we are very happy to have provided you with a good service, enjoy your drink!

Rated 5 out of 5 stars

Delivery cost.

Delivered in 24 hours at a reasonable cost.
Website easy to navigate.
Recommend

27 May 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Craig! Thank you very much for your words!

Rated 5 out of 5 stars

In general it was a good service…

It was a good service and I received what was ordered.

27 May 2024
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Reply from Vinosonline.es

Hello, Keith!

Thank you very much for your review and your words!

We must clarify that we do not tamper with or modify the bottles and that they come from reliable suppliers. Please note that you received a bottle with a new model as agreed upon before we sent you the order.

Rated 5 out of 5 stars

Fast and reliable web shop

Fast and reliable web shop, easy to use, no hidden costs. They even did not want to send bottle in poor condition, so they waited for 2 days to get good one. I am very satisfied and I will use them again

14 May 2024
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Reply from Vinosonline.es

Hello, Marko! Thank you very much for your words and your appreciation. We are very happy about it. We will be waiting for you with open arms at vinosonline.es. Cheers!

Rated 3 out of 5 stars

Intuitive webshop

Intuitive webshop, does exactly what it should, just like many other webshops

9 May 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Roland! Thank you very much for your review and your purchase.

Rated 5 out of 5 stars

Super nice products and exclusive…

Super nice products and exclusive collection, very quick delivery and good prices 😍🫶🙏

3 May 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Ian! Thank you very much for your review! We hope you will enjoy your bottle!

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