I've been using the Vigorbuy app to buy items directly from China and I'm really impressed! It makes importing so easy because you can buy from sites that usually don't ship overseas. The prices are i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The proccess, from te purchase of the items, to customer support and everything else was exceptional. My items came prfectly packed and everything was insane quality. The watch and the watch-box... See more
Please do not purchase anything on this app! I’ve been reaching out to customer service from the first day I made an order, I’ve been waiting for them to reach out via email! I even went as far as to... See more
It came in fast, the quality was good and customer support is awsome and they respond very fast. Definitely will be ordering again.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I honestly had a really great…
I honestly had a really great experience with this store. From the moment I placed my order, everything felt professional and well organized. The website was easy to navigate, the checkout process was simple, and shipping was surprisingly fast. My package arrived safely, very well packed, and the product quality was even better than I expected. Customer support was also very kind and quick to respond when I had a question. It’s rare to find a store that offers both great prices and such reliable service. I’m genuinely happy with my purchase and will definitely order again in the future. Highly recommended to anyone looking for a trustworthy online shop.
The products looked really good
The products looked as good as they were in the QC. The shipping was very quick, they came in 2 weeks and i loved them. I recommend and I will order again really soon.
I have ordered from Vigorbuy multiple…
I have ordered from Vigorbuy multiple times and I have always been very satisfied. The products are high quality and exactly as described. Delivery was fast and without any issues. Their communication is great, and the overall shopping experience is always pleasant, reliable, and trustworthy.
Very Good Service
Nice service, I can say that I tried a lot of services, but this one is the best! Really recomended!!
Good safe and fun
As much as it is easy to choose and pay…
As much as it is easy to choose and pay for goods, the shipping and delivery on the other hand is poor service all together. Been waiting on atleast 4 shipments of orders for over 30 days now, no updates on tracking orders, and costumer service isn’t helpful either in this platform. One even wonders of he will revive his orders all together.

Reply from Vigorbuy
AMAZING QUALITY!!
AMAZING QUALITY!!! especially for the price i can not fault it at all. i got a pair of sunglasses and 2 bracelets, they are identical to the real versions and the quality feels so expensive, the bracelets dont go green either. shipping went smoothly i got my products fast and they came greatly packaged to make sure no damage would be made on my products. thank you to the seller and i will definitely be repurchasing items from the website!!
In my opinion this is one of the best…
In my opinion this is one of the best agents out there by, shipping times are very competitive, prices are pretty reasonable aswell, and the exchange rates are profoundly good. However, there are a few minor short comings, as like many other agent, Vigorbuy doesnt have a easy to use User Interface, but that reflected on their new operations as an agent and I hope they can improve it quickly. Overall, my experience with them has been very good I will definitely be using them again (Gonna ship out an order right now after this review) Nk64oVPe
This is the worst I wouldn't recommend…
This is the worst I wouldn't recommend it to anyone ...you won't get updates about your parcel once shipped...they also charge alot for delivery.....please stay away from this website....worst ever ...waited for 2 months for my cloths .....

Reply from Vigorbuy
My experience on shopping
It is amazing the product the quality everything is amazing it comes quickly and it a lot of shipping lines to make it easier for you. I was very satisfied with the product i received it is truly amazing what you get for the money. Would recommend!!!
Great community services
Great community services, good sellers and very kind staff.
I had a really great experience with…
I had a really great experience with this order from start to finish. The delivery was fast and everything arrived in perfect condition, which I really appreciated. I ordered dry hoodies and two perfumes, and I am very happy with the quality of all the items. The hoodies are comfortable and well made, and the perfumes smell amazing and last long. Everything matched the description exactly, so there were no unpleasant surprises. Overall, I am very satisfied with this purchase and would definitely recommend this company to others. I will most likely order from them again in the future.
experience at VigorBuy
Excellent experience with this purchasing agent, great product photos received, very fast support, and very easy to use. I recommend you try it out for yourself.
the site is the best
the site is the best, it has cheap products and also cheap shipping, the staff is very kind, and the goods are good quality.recommend!!!!
This app is a scam it has one price…
This app is a scam it has one price then you pay it and then it says you underpaid. What!!!! How is that even possible!!!! Don't buy from them . And I see no refund options.

Reply from Vigorbuy
As a platform they are absolutely…
As a platform they are absolutely unhelpful. If for any reason you have changed your mind to buy an item even before it was shipped they will find one thousand excuses including “custom made” for mass production just not to give you money back. Customer support claims that you are talking to the real person but it sounds as broken record from the bot. Whatever you asking the answers are the same “we are only platform can’t do anything” please avoid, there are more similar platforms to choose from

Reply from Vigorbuy
Not shipping and order placed month ago
I ordered like more than a month ago yet no tracking and reporting about my order. Ordered with DHL, my trusted delivery service, it delivers fast. So delivery is not made, they say they get the products from 1688 and the make it ship to their werehouse, i don't even know if they did that because, as said before, there is no tracking number. Also when contacting the assistant there is just the bot, and it is hard to redirect to a human assistant, finally when you are able to get one, it is still useless because they don't solve nothing, 'the package is shipped yesterday' she said and closed the chat. Like, it took them one month just to take the order and get it ready, not even delivering it. Disappointment at peak, don't buy here, it is just a time waste.

Reply from Vigorbuy
My first online experience using…
My first online experience using Vigorbuy, very good online app, easy to use, clear explanation.. Keep up and success 🥰
Top experience
Top experience. Top quality products and verry cheap prices
SCAM
I placed an order with Vigorbuy and completed the payment, but only afterward they informed me that I would need to make an additional payment for an international shipping fee. When I asked how much that fee would be, they simply told me to check their website, even though no clear amount was listed and they said it depended on the weight, brand, and other factors.
The most frustrating part is that before placing the order, I was told that a refund could be issued before the order was shipped. However, when I requested my money back because of these unexpected extra charges, they refused and said they could not process any refund.
This experience felt misleading and unprofessional. Customers should be told all costs clearly before payment is taken, not after.

Reply from Vigorbuy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







