We would really recommend this tour! The itinerary was clear and well organised. Our guide Jack provided us with a broad and nuanced perspective on the history of the region & Vietnam. He is passionat... See more
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Company details
Written by the company
Vietnam Travel Group is one of Vietnam’s leading travel companies, specializing in providing premium tours and travel services for both domestic and international tourists. With over 15 years of experience, we offer a wide range of services including package tours, visa services, hotel bookings, restaurant, cruise trips, golf tours, car rentals, and more. Our mission is to deliver unique, authentic, and memorable travel experiences that connect visitors with Vietnam’s stunning landscapes, rich culture, and warm-hearted people.
Contact info
55B Đỗ Quang Đẩu, Phường Phạm Ngũ Lão, Quận 1, 700000, Ho Chi Minh City, Vietnam
- 0935746946
- info@travelgroup.com.vn
- vietnamtravelgroup.com
Hasn’t replied to negative reviews
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Train ticket booking
I booked train tickets through Vietnamtrain.com (operated by Vietsmile Travel JSC) for February 14, 2026 (Booking TR6306).
My card was charged 174 USD (147.77 EUR). Shortly after payment, I received an email stating that the train was already SOLD OUT due to a system disruption showing incorrect availability and pricing.
In other words, the service I paid for was never available.
I was offered: – either a more expensive alternative train on another date, – or a partial refund, with 3.85% deducted as a “maintenance fee.”
Since the cancellation was not initiated by me but caused by their own system error, I requested a full refund.
After multiple emails and one week without response, I was finally informed that they would refund the amount minus the 3.85% fee, within 30–45 days.
I find it disappointing that: – a confirmed booking turned out to be unavailable, – a fee is retained despite the service never being provided, – and the refund delay is up to 45 days.
I am sharing this experience so that future travelers are aware of how such situations may be handled.
Decent tour, could improve
Enjoyed the tour to cu Chi tunnels in general but some points stood out negatively;
-The tour was listed as half day but due to driving time to and from hcm it pretty much a full day. Nothing to do about that but better to communicate it.
- pick up was advertised as per your hotel location but I was instructed to walk 15 minutes in the morning and 20 minutes in the afternoon after the tour. Again, not a super big deal but also not meeting expectations.
- lastly, while the tour was fine the tourguide David did a good job in general he was a bit rude sometimes talking about customers when they could not hear him. Also, I was promised pictures/videos via whatsapp afterwards but when inquiring if I could get them the simple answer was 'nope'.
Overall nice tour but could definitely improve.
Exceeded our expectations!
We would really recommend this tour! The itinerary was clear and well organised. Our guide Jack provided us with a broad and nuanced perspective on the history of the region & Vietnam. He is passionate about teaching people about his roots and speaks English fluently. We learned a lot! Also appreciated the provided drinks (1 water and 1 coconut) and many toilet breaks.☺️
Great job Michael
Good job Michael
Kelvin was a Great tour guide
Kelvin was a Great tour guide. Loved his funny explanation

Reply from VIETNAM TRAVEL GROUP JSC
We visit the cu chi tunels with Mickael…
We visit the cu chi tunels with Mickael our guide. He was very instructive and nows a lot about the story of the Vietnam war. His english is perfect and very understandable

Reply from VIETNAM TRAVEL GROUP JSC
Fabulous afternoon visit to cu chi…
Fabulous afternoon visiting cu chi tunnels and our tour guide Michael was very passionate & informative about the history around Vietnam.

Reply from VIETNAM TRAVEL GROUP JSC
The best
It was so nice. The guy could speak very good English and made us learn about the history of vietnam what I did not know. I have now a big different perspective about the war.

Reply from VIETNAM TRAVEL GROUP JSC
Really nice tour
Really nice tour, with very good context and input on the history of the Vietnam war.

Reply from VIETNAM TRAVEL GROUP JSC
Cu Chi Tunnel visit
Michael was the perfect host, informative, funny & engaging.
All questions asked, answered with honesty & no bias.
Would throughly recommend.

Reply from VIETNAM TRAVEL GROUP JSC
Great experience
Jack was a great guide
We enjoyed his wife knowledge, his prespective as a solider and his personal story with his Grandma being part of the Viet Cong.

Reply from VIETNAM TRAVEL GROUP JSC
I really liked the whole trip
I really liked the whole trip. The guys, Michael and Jack, really knew a lot, not only about the nature where we were but also about the history of the city and the country, and the culture of the people who live here. Very nice if someone wants to get to know more than just one place in Vietnam. If I can, I want to go again.

Reply from VIETNAM TRAVEL GROUP JSC
I was on the many tours in asia but…
I was on the many tours in asia but this was one of the best. I highly recommed this company. Special thanks to jack and michael for great experience.

Reply from VIETNAM TRAVEL GROUP JSC
We have a wonderful day on the monkey…
We have a wonderful day on the monkey island,
Jack and Michael are very kind and we know a lot of things now about Vietnam.

Reply from VIETNAM TRAVEL GROUP JSC
The tour with Michael today is perfect

Reply from VIETNAM TRAVEL GROUP JSC
Mekong Delta tour from Ho Chi Minh City
Really enjoyed the tour to Mekong Delta. Our tour guide Jack was extremely helpful and knowledgeable. Great experience.

Reply from VIETNAM TRAVEL GROUP JSC
Tour with Jack was great
Tour with Jack was great. He explained everything so well about the Vietnamese culture and people. He made the experience very fun for all of us as a group and made sure each of us were included. Jack deserves a raise!

Reply from VIETNAM TRAVEL GROUP JSC
Jack was an amazing tour guide and gave…
Jack was an amazing tour guide and gave my family and I many awesome experiences. 10/10 highly recommend:)

Reply from VIETNAM TRAVEL GROUP JSC
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