From start to finish this was a very smooth process. Viewed Monday midday, referencing complete Thursday. Contract signed Friday, got keys Saturday. 💯 would recommend this company, Esta was amazing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kagan was very supportive and positively reassuring. A bit of fresh air compared to other estate agents we've dealt before and guide us through from start to finish. Now, we are looking forward to mov... See more
I was shown a flat in Leytonstone by a very welcoming and professional estate agent named Enes from Victor Michael estate agency, he was very helpful and insightful. Fantastic viewing experience!!
Aaron was an absolute star helping us through every stage of the renting process. As first time renters we were wary of being taken advantage of but everyone at Victor Michael was extremely helpful, p... See more
Company details
Written by the company
The Victor Michael Property Group can trace its origins back to 1988, when the company was originally founded by Mr.Victor Khatri. Since then the company has grown to become one of the longest serving independent property groups in East London and the county of Essex. The company have a network of four strategically located estate agency branch offices, that are dedicated to serve our clients and the local communities needs. We provide a bespoke service for Residential and Commercial Sales and Lettings, Property Management and Block Management services. We are also fully accredited members of the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA) and The Guild of Professional Estate Agents. We also subscribe to the Tenancy Deposit Scheme (TDS) and The Safe Agent endorsement mark, protecting landlords & Tenants money by client protection insurances. The company has built its reputation by providing true customer satisfaction, this in turn has provided our business with organic growth with sound and positive client recommendation over a period of many years. Victor Michael is a forward thinking business and with this in mind, we have invested heavily in modern technology. This is reflected by our internal infrastructure, which we believe is at the forefront of modern property software and technology in our market place. Our unique marketing strategies are a key element of our ability to reach the largest possible audience to help sell or rent our clients properties. We utilise the largest property internet portals and platforms like Rightmove and On the market to acheive this. Our comprehensive marketing service does not stop there, We will always use all traditional direct marketing campaigns to acheive a successful outcome, by going that extra mile. As a committed employer our company maintains a training policy to ensure all staff members are given continuous ongoing technical training. This will include support for their advancement of passing industry recognised qualifications. Our main aim is that all employees are professional, technically proficient, Knowledgable and experienced to deal and understand our clients property requirements and needs. We truly believe we are a fully transparent agency with a passion and desire to help build and maintain our client relationships. We are also a committed supporter of local charities and assist them by organising events to raise and donate money to these worthy causes. Victor Khatri
Contact info
74 Leytonstone Road, Stratford, London, E15 1SQ, London, United Kingdom
- 02085192000
- diana@victormichael.com
- victormichael.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was shown a flat in Leytonstone by a…
I was shown a flat in Leytonstone by a very welcoming and professional estate agent named Enes from Victor Michael estate agency, he was very helpful and insightful.
Fantastic viewing experience!!
From start to finish this was a very…
From start to finish this was a very smooth process. Viewed Monday midday, referencing complete Thursday. Contract signed Friday, got keys Saturday. 💯 would recommend this company, Esta was amazing and I probably drove her mad due to my tight timescales but she came through. Also Kagan at handover was very efficient with keys and a decent welcome gift👍. If you need help with Renting these guys are top drawer
You're a star Kagan
Kagan was very supportive and positively reassuring. A bit of fresh air compared to other estate agents we've dealt before and guide us through from start to finish. Now, we are looking forward to move soon on a best propert yet!
Very helpful and happy with the…
Very helpful and happy with the services. . Highly recommended. 🤝
I had an excellent experience working…
I had an excellent experience working with Kagan. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me get the best outcome. He took the time to understand exactly what I was looking for and guided me through every step of the process with clarity and confidence.
What stood out the most was his responsiveness and attention to detail — no question ever felt too small, and he always made sure I was fully informed before making any decisions. His expertise in the market was obvious, and it gave me a lot of confidence throughout the entire experience.
If you're looking for someone reliable, honest, and highly effective in real estate, I highly recommend Kagan. Working with him made the whole process smooth and stress-free.
I had a great experience with this…
I had a great experience with this real…
I had a great experience with this real estate agency. The whole team was helpful and easy to work with, making the process smooth from start to finish.
A special thank you to kagan
Amy has been a pleasure to deal with as…
Amy has been a pleasure to deal with as I navigate leasing my flat through VM over the last 13 ish years . She has been very prompt and extremely professional. Thank you for all you do
I had a great experience with this real…
I had a great experience with this real estate agency. The whole team was helpful and easy to work with, making the process smooth from start to finish.
A special thank you to Dora, who really stood out. Her communication was always clear and timely, and I appreciated her honesty and straightforward guidance. She made everything feel simple and stress-free.
Overall good experience with team
Kagan was helpful 👍
Viktor Michael review
Kagan was an exceptional housing agent during our property viewing and pre-move inspection. He was extremely professional, punctual, and highly knowledgeable about both the house and the local area. Cagan made the entire process clear and stress-free, answering all questions patiently without ever pressuring us. Highly recommended for a smooth and informed experience!
Mr piyush
Mr. Piyush isn’t just an estate agent — he’s the kind of person who can walk into an empty room and somehow make you see the life you could live there. With a friendly smile and an uncanny ability to remember every client’s preference, he turns house-hunting from a stressful chore into a guided adventure.
He knows every shortcut in the neighborhood, and every hidden detail about a property that others often overlook. To some, he’s a real-estate expert; to others, he’s a quiet problem-solver who always seems to have the right words at the right time.
Whether he’s showing a luxury villa or a cozy starter home, Mr. Piyush brings the same honesty, warmth, and enthusiasm. For him, it’s not just about selling property—
it’s about helping people find a place where their stories can begin.
Swift and efficient renting experience
Kagan was a huge help getting me set up in my dream place. With Dora and Esta's assistance, I was set up in an ideal property within three weeks. Kagan was extremely accomodating of my time constraints and conditions, and I got all the information and additional help I needed.
I had a great experience
I had a great experience with this real estate agency. The whole team was helpful and easy to work with, making the process smooth from start to finish.
A special thank you to Dora, who really stood out. Her communication was always clear and timely, and I appreciated her honesty and straightforward guidance. She made everything feel simple and stress-free.
I’d happily recommend this agency to anyone looking for reliable and supportive service.
Excellent service by Muhamett
Excellent service by Muhamett, Dora and Esta.
Thank you
Thank you so much guys for you prompt…
Thank you so much guys for you prompt support it been amazing to have a business with you, dora was really helpful and very kind , she explained everything clearly and made a whole process very easy.
Amazing help
Moving is very stressful, and so is finding a place, but Muhammet made it really easy and stress free. Thank you so much!
I had a great experience with Victor…
I had a great experience with Victor Michael Stratford. Kagan was really helpful throughout the whole process and made everything so easy and stress-free. Big thanks as well to Dora for being so helpful too! Highly recommend their team for anyone looking for professional and friendly service.
Made my moving-home experience a joy
My first time renting after many years, and the team at Victor Michael (Stratford office) made the whole process as easy as it could be. Special thanks to Dora, Antony and Esta who were brilliant at every step. They responded quickly to any queries I had, were always professional, and I really appreciated their warm and personable qualities.
I also loved the "Welcome to your new home" box filled with discount vouchers, snacks, and other treats that Dora gave me when I collected the keys — what a thoughtful touch! I arrived stressed and left feeling elated and valued. This little gesture says a lot about the business and the people behind it.
A few days into my new flat, my experience with Victor Michael’s home management system has also been very positive. They respond promptly to any issues, and their resolutions are fair and reasonable.
My cosy new flat is lovely and can’t thank Victor Michael enough for their help and support. I’d definitely recommend them — specifically the Stratford team, who were wonderful throughout the process.

Reply from Victor Michael Estate Agents
They all were nice to me and their…
They all were nice to me and their response was quick tho I used to ask them bare questions all answered me patiently. Special thanks go to Dora, for answering and helping me through this house.

Reply from Victor Michael Estate Agents
**Outstanding Service from Start to…
**Outstanding Service from Start to Finish - 5 Stars**
Victor Michael provides truly exceptional property services that deserve the highest praise. From the initial property search to the final move-in, the entire team exceeded our expectations at every step.
Kagan Dogan, Sales & Letting Negotiator, provided truly superb customer service throughout our journey. His dedication went far beyond his regular duties offering support and assistance well outside of normal working hours. Kagan's commitment to ensuring we found the perfect home was remarkable, and his professionalism made what could have been a stressful process completely seamless.
Dora Ana, the Office Administrator, deserves special recognition for her exceptional service during our move. She consistently went out of her way to accommodate our needs and provided invaluable support that made our transition to the new property smooth and worry-free. Her attention to detail and willingness to help even by extending her work time was truly outstanding.
We were also fortunate to work with Esta Meksrunaite from the Newlet department, who facilitated some fantastic service that enabled us to complete a speedy and efficient move to our new flat. Her expertise and dedication to securing the best possible arrangements for us was greatly appreciated.
The entire Victor Michael team delivered a remarkable service that was truly beyond our expectations. Their collective professionalism, dedication, and genuine care for their clients sets them apart in the property industry.
From the bottom of our hearts, we thank the entire Victor Michael team for making our property journey such a positive experience. We would not hesitate to use their services again and highly recommend them to anyone seeking exceptional property services.
Thank you once again for everything!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







