Viaplay Reviews 

Heavy buffering even though I have very fast fibre broadband making it unwatchable.
On the add occasion it does work, the sports commentators are second rate, talk over the ref and TMO discussions and babble on about things that are irrelevant - they like the sound of their voices! Fortunately mute works. The app experience is also very poor by todays standards.
Have cancelled after just 1 month.

We signed up while we were in the UK. We are now in Canada and trying to cancel our subscription..and it is impossible. We can't get into the app over here even to cancel and several email and online requests to Viaplay have gone unanswered. I would never ever recommend this service to anyone. Zero customer service. Zero accountability.

Terrible rugby coverage
Stop starts

Used premier sports to watch rugby, these robbing gits took over and doubled the price, couldn't access the new app and took ages and a lot of difficulty to cancel a subscription for an app I could not access. Big mistake URC getting lumbered with this lot

Impossible to cancell the subscription Avoid. I have sent 2 emails now.

It’s next to inpossible to unsubscribe from this outfit. In desperation I genuinely have tried to e mail them to save you the subscription. The technique does now not artwork on line!
I’m looking ahead to a response to my emails

Only gave 1 star because I can’t give none! Another Premier Sports subscriber wanting to cancel but not having the right button on the ‘manage my subscriptions’ page. Have sent 2 messages through the Viaplay online message service when in my account without reply. Noticed that ‘Mikkel’ replied to similar on December 5 saying that system issues had been resolved but this is rubbish! Avoid Viaplay as my view is that you will end up paying for something you don’t want. My next step is to complain to Ofcom and see where that goes!

Premier Sports wasn’t great but my goodness they weren’t anywhere near as bad as this outfit. Overpriced subscription model and very weird in that it’s offering TV shows that I or probably nobody will ever watch. Absolutely hideous and have cancelled my subscription.

Received an email telling me that my premiersport account was now viaplay. Didn't use premiersport last year so don't want to renew. Apparently my account will automatically renew. Cancellation "available" anytime but the cancellation button is not where stated!!! So I had to start looking for a solution. Emailed viaplay.dk after finding the email address on this site (no contacts, chats, emails or british phone numbers available on the website). Received an automatic reply in Danish! Now waiting for a reply to my email. We'll see if the cancellation will be accepted or if this site has become a scam!

I used to use Premier Sports to watch URC. I subscribed'ViaPlay' and it is hopeless. The stream keeps stuttering. A waste of money

It’s next to impossible to unsubscribe from this outfit. In desperation I have tried to email them to stop the subscription. The procedure does not work on line!
I’m awaiting a response to my two emails

No on demand button as on premiere, replay is only 48hrs. Can’t get app to work logged out of Viaplay.com, still won’t work. I only had premiere for rugby union. It’s now a crap service in comparison. Will give it a wee bit of time but will probably cancel. Hopefully someone else will get the rugby rights.

App crashes, streaming is interrupted, no improvements in 9 months to this. Next to tech problems, there is very little original content. Can also be found on other services.

Absolutely appalling customer services, such a shame as Premier Sports knew how to treat their customers. The way Viaplay customer services treat customers they’ll be lucky to keep any. Rude, unhelpful and disrespectful

I’ve been emailing Viaplay for several days wanting to cancel my subscription since I’m unable to do it on my account, got mixed responses from confirming that I’m the owner of the account before they can do anything to unable to cancel my account and give me a refund.
There is no point of paying for a service I don’t use.

Premier League stream hakker hvert andre minutt på Apple TV 4K. Frustrerende. Hadde aldri slike problemer når tv2 sendte PL.

VIAplay is the knock off version of Ziggo. If you ordered Ziggo from wish.com you would get this lagging disaster. It's probably less hassle buying plane tickets, booking a hotel and going to the stadium. If you want to hate the game you Love, watch it on Viaplay.

The worst of the worst service providers!!!
Super unreliable, can not connect to devices.
Hope F1 is broadcasted next year through another service because this is ....XXXXX

what a BAD service and quality of support, only problems. done with this.

I saw all the 2022 F1 races till now by using Chrome on my tablet. Today it was not opening, and it prompts me to Google store to download the App. There it says - This app is not available in your country -.
In the laptop the screen freezes all the time.

BTW i live in Holland.