Viaplay Reviews 

I paid Twice to watch the Celtic Rangers Game
on Sky And Also Prime Neither Worked Although They Have taken the money.
I paid 4hrs before just in case there was a problem and there was unable to get any customer service on chat or anything
So i did not get to see the match terrible service.

It's a joke. Bought to watch the game could not get signed in reset password and still no luck. Can not find a. Away of contacting them for a refund.

Got the subscription to watch Rangers vs Celtic cup final when i got the subscription app would not work and i couldn't watch the game but i could watch the rest of their terrible shows. Terrible terrible app do not get it even if you have a game you really want to watch should not be a company

Absolute rubbish company for live football keeps breaking up,cutting off just rubbish..

I have tried for months to add to my sky but impossible I rang them done online change password never known a company not want your money

Beyond awful would give zero stars if I could

Got to be one of the worst company’s! Absolute shambles to deal with , website and subscription are a joke . Cant get to speak to customer services ! How this company area allowed to trade is beyond me .

Hi can play through the app no probz but it wont cast at all to any device! tried to play it through my pc on chrome and edge no joy it just keeps doing the spinning wheel thing! tried it through my edge app on xbox no joy same thing! only works through the viaplay app which will not cast to my tv so have to watch it on my phone or tablet which is not ideal for my rugby watching!! have no problem playing any other media content just this very anoying!!!!

Can't close this app it's bugs, delete it

Awful service, stay clear

Impossible to cancel.

I have tried the website a couple of times as well as reaching out to the support email.

I only subscribed to it to be able to watch the premier league games. Well, first of all, since I’m physically located in PL, there’s only PL casting (I’m not a Polish speaker, I’m simply relocated in here, so thanks for that!)

When the WC started the not so great experience was definitely not worthy a penny to me, so I clicked cancel a couple of times in different browsers of different laptops and OS. I have been charged ever since, even after sending an email (which was completely ignored).

I honestly think the only solution to stop being charged is to cancel my card.

This company are effectively online robbers. I had a monthly account subscription with Premier sports that I could cancel easily when premier. Now it’s Viaplay it’s impossible to cancel. They’ve stole 2 monthly payments from me in December and January by not allowing me to cancel. My last resort was to contact my bank and block this merchant from taking any more monies. It’s disgusting what they are doing and should be investigated by the online FSA

I had subscriptions with premiere sports now change to via play but subscriptions still coming out of account each month and via play keep asking to subscribe even thou there taking payments out of my account each month

Recently gave this company 1 star after a frustrating wait for customer service through either the chat line or by phone. However, I subsequently emailed Viaplay and they responded very quickly and gave me a refund without question.

Absolutely awful. Can’t believe my country (Scotland) has sold out to this company for its cup competitions. No customer service whatsoever and picture quality is amateurish. Avoid at all costs. Save yourself money

I WOULD GIVE ZERO STARS AS THEY ARE A JOKE. I HAVE SIGNED UP TO WATCH THE CUP GAMES YOU HAVE TO ENTER A CODE TO LOG IN BUT EACH TIME I ENTER THE CODE IT CHANGES SO YOU CANT GET PAST IT .

Can you at least add a cancellation button, tells me to go onto my account and it’s just… not there, make it make sense?

I applied for the 7 day free trial to cancel anytime but you cannot cancel.I have tried to email with no response of you get a response and tell them to cancel and the account is still active so I now have had to block the card so they cannot take payment.Just wish these the customer service would just get this sorted
And give me my refund of £11.99.

I used to subscribe to La Liga TV for 8 quids, they have nearly doubled the price after the Viaplay takeover and don't have any cheaper tier. I don't want to watch Nordic shows. Too expensive in this climate, and thanks to the reviews stating the problems with the service. Will not be subscribing in near future.

Can commentators actually focus on the game not everything else about teams and so many inaccuracies...this is NOT the Leinster team that went to Le Havre...