V.GAN Reviews 

153
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often noting their comfort and excellent construction. Many people appreciate the prompt and efficient delivery service, with items often arriving quickly and well-packaged. Reviewers also frequently highlight the value for money and the company's commitment to vegan and cruelty-free products. However, some customers also noted issues with sizing, finding products to be too small or not true to size, sometimes leading to discomfort. A few other people also felt that the returns process was problematic, citing difficulties with return links, damaged items, or unexpected costs for sending items back.

What people talk about most

Product

People report positive experiences with product, frequently highlighting the comfort, quality, and stylish... See more

Quality

Customers consistently note positive experiences with quality, frequently praising products as well-made,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

Reviewers express satisfaction with the ordering process, finding it easy and efficient, with many looking... See more

Price

Users describe positive interactions with price, often finding products to be of excellent quality and value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.

Company replied

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more

Company replied

Rated 5 out of 5 stars

Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more

Company replied

Rated 5 out of 5 stars

Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very... See more

Company replied


Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Written by the company

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(153)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, stylish and comfortable. It is not easy to find non leather good looking and well made shoes. Very happy with this brand!

9 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear!

Rated 5 out of 5 stars

Excellent product and experience

The initial quality of the shoes is excellent. They are comfortable and look/feel amazingly like leather. Time in transit from UK to US was less than expected. Overall terrific value and experience.

6 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear!

Rated 5 out of 5 stars

Customer service was great with my…

Customer service was great with my order arriving within a couple of days. The shoes are great quality and so comfortable to wear - and the size was spot on. Would definitely buy from V.Gan again

2 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Lorraine for the kind review.

Rated 4 out of 5 stars

Good boots with some negatives…

Well designed and constructed Aspar boots. Negative points - material doesn't breathe like leather. Material has a top layer that may peel off if scuffed etc unlike what would happen with reasonable quality leather.

3 May 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you for the considered review. It's appreciated.

Rated 5 out of 5 stars

Great product and a great cause!

High quality product! My new shoes and new belt look even better in-person. Very comfortable boots! Very fast delivery time, too, especially considering that these came from overseas. The “V.GAN” logo on the boot sole is subtle, but it does make me feel good throughout the day knowing that I am supporting a company that is trying to help save animal lives.

30 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thanks for the beautiful review.

Rated 5 out of 5 stars

Very well made product

Very well made product, high quality, reasonable price, fast shipping UK->DE. Fantastic, 5/5 would buy again. Also the size description (thankfully) was accurate

28 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Marius for the lovely review.

Rated 5 out of 5 stars

Comfort, style, and quick delivery

Love these shoes! Very comfortable and seem so well made, plus love the interior design with the colors and patterns. Plus they arrived much quicker than expected. I ordered them from the U.S. on a Thursday and got them by the middle of the following week. Looking forward to ordering another pair from them.

22 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Marcus for the kind review.

Rated 5 out of 5 stars

Great boots

Great boots - excellent quality for the price.
Go vegan, go v.gan!

29 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Love this !

Rated 5 out of 5 stars

Love the platform shoes

Love the platform shoes! After owning 2 pairs I've bought another. Very comfy.
Quick delivery too

23 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear AJ

Rated 5 out of 5 stars

Well constructed and comfortable slippers

The slippers that I brought from V.Gan are well constructed and comfortable to wear. I like the vegan nature of the products and their use of eco friendly materials. The slippers were dispatched soon after I placed the order and the shipping time was quick.

13 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you William for the kind review.

Rated 5 out of 5 stars

Vegan shoes

It's a bit of a gamble buying footwear off the internet. But in every respect... the fit, the appearance of these vegan shoes, and their prompt delivery... my experience with V.GAN has been top drawer

7 April 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to read Adrian.

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