VEVOR Reviews 

10,007
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most amazing part is how you can sell such high quality equipment at a fraction of the cost of most of the well known brands who've been making these products for many decades!!! And, how you ca... See more

Rated 5 out of 5 stars

5/5, exceeds expectations. The trailer is made of sturdy materials, giving a feel of quality. Speaking of downsides, I would add small rubber leg on the back side of the trailer, facing horizontally... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. Quality is as expected and good. Price is good for the quality. So all in all, nice experience.

Rated 1 out of 5 stars

I ordered an applepress from vevor.de and it was 128 inclusive with everything i waited like 2 weeks and its just didnt came and came an invoice which a ihave to pay with not even my real name only ha... See more

Company replied

Company details

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,007)

3,386 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bluetooth feature

The device specifications stated that the device contains the Bluetooth feature, but the device that I received does not have the Bluetooth feature.

10 December 2024
VEVOR logo

Reply from VEVOR

Hallo Kunde,

Es tut uns aufrichtig leid, dies über Ihren Artikel zu hören.

Wir haben ein Kundensupportticket 401484950434816 erstellt, das Sie bezüglich Ihres Problems verfolgen können. Unser Kundensupport wird Sie innerhalb von 24 Stunden kontaktieren. Bitte überprüfen Sie Ihre E-Mails später und antworten Sie uns über dieses Ticket, um Ihr Problem zu lösen.

Wir werden unser Bestes tun, um Ihnen zu helfen. Vielen Dank für Ihre Mitarbeit.

Freundliche Grüße,
Vevor

Rated 4 out of 5 stars

Debris out of the front while cleaning

The craftsmanship and quality is good, does quite a good job. Was easy to assemble. The thing that is a bit annoying is that it kicks a lot of debis out rhe front while walking. All in all a good product

6 November 2024
Rated 5 out of 5 stars

So far so good

So far so good. Products as described, also arrived in time. Good post sales service too. I will buy more ftom them for sure

24 October 2024
Rated 1 out of 5 stars

Recived the product damaged

Recived the product damaged. I have contacted the customer service over the online chat, sent videos, but no answer from the Vevor.de
I have also received the transcrip of the chat from customer service, but I have received no reply.
Edit: received an email that replacement parts should arrive in 14 days.

30 October 2024
VEVOR logo

Reply from VEVOR

Hello Josip Zagar,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

We will send the free part for you ASAP as the solution.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 5 out of 5 stars

Everything fine

Everything fine, the cart functions really well - it is a bit heavy but very sturdy, I'm really satisfied with the purchase

23 October 2024
Rated 5 out of 5 stars

Super quick

I ordered from Portugal, and the order was delivered within 48 hours after ordering... an absolute record in positive sense. Great... earlier orders from VEVOR were also quick, but this is fabulous....

24 October 2024
Rated 1 out of 5 stars

The airbrush booth is making a lot of…

The airbrush booth is making a lot of noise and has the least sucktion power possible, all the fumes and paint just floats around the room and does not go into the box at all! Totally expensive and really bad quality.
The fans are placed verticallay which reduces the suction power. I want a refund!

8 October 2024
VEVOR logo

Reply from VEVOR

Dear customer,

We apologize for what you have experienced on Vevor. 

And we would like to work together to resolve the case to your satisfaction.
We sent an email to you. 
Could you please check your email box and reply back?

Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team

Rated 1 out of 5 stars

No full refunds , no warranty when something goes wrong

I have bouth a mig welder which was delivered on September, 9. The welder worked for about 8 hours and was broken. I made a complain on September 16 , they wrote that a welder cannot be used for Iron! But only for wood!!!!!! Anyway today after everyday discussion,sending video explaining they do NOT want to take the item back , the offered a refund of 78 euros!!!!I have paid 256 euro!!!!be aware do not buy at this company they do not give you the lawful warranty , they do not fullfil the promise that the refund in full within 30 days ! No Telefone contact possible .

9 September 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Patrick Smet,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

We have refunded you the full amount to resolve the issue.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Placed an order and paid £332 just to receive an email almost instantly stating that they couldn’t logistically complete the order and I’d have to wait 3-15 days for my refund. Surely the delivery should be checked prior to taking money from customers. Now £332 less and no way to reorder from somewhere else until the refund arrives.

18 September 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Louise,

I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. We take your comments very seriously and have brought the issues you mentioned back to our team.
Please provide us with your order number and login email address. That way, we can check the status of your order.
Please don't hesitate to reach out if you have any questions or doubts.

Best,
Vevor Team

Rated 1 out of 5 stars

Not working correctly

The lifter does NOT facilitate the opening of the cover. Like there is no hydaulic effect. Compared to other hydraulic lifters on my other pool there is zero hydaulic effect with your midel
Please advise
Hans Jaeger MD
Munich
Tel +49 160 7715668

15 August 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Hans Jaeger,

I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.

Best,
Vevor Team

Rated 3 out of 5 stars

It was impossible to assemble the sprayer because the instructions were insufficient…

It was impossible to assemble the sprayer because the diagrams were not clear

2 August 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear cristcaster,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us your order number or login email?
Then we'll check it for you.
Or you can also contact our customer service for help via https://www.vevor.com/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.

Kindly,
Vevor Team

Rated 1 out of 5 stars

BEWARE!! Phishing/ stealing your data

BEWARE!!! This website is phishing your data!!

I had searched for a specific item and merely clicked onto this item being offered from this company.

Shortly after, I received an email (without ever having inputted my email address anywhere!), that I now have an account with this company.

I sent an email to their customer service and received a reply, that deleting my account will take at least 14 days and that I would have to confirm that I was really sure that I wanted to delete the account.

Like, really??? I had no either put in my email address anywhere on this company's website, nor had I clicked I wanted to subscribe to anything, and neither had I created any account with them. They just pulled my email address somehow by me clicking onto their ad and automatically created an account, which I am now unable to delete. Already contacted consumer protection in my country (Ireland).

Stay well away from any of their dodgy websites!!

3 September 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Lotta Rossler,

We are sorry for any inconvenience caused.

We take your comments very seriously and have brought the issues you mentioned back to our team. We are working hard to optimize the performance of our website to ensure that you and other customers will enjoy a faster and smoother shopping experience in the future.
We have clarified this issue to you via email. Please rest assured that we absolutely protect the privacy of our customers.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look