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Veteran Debt Assistance Reviews 

1,501
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 710 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and compassionate approach, making interactions pleasant and supportive. Many people highlight the excellent customer service, noting that representatives are helpful, easy to talk to, and readily answer all questions. The overall service is described as highly effective, guiding users step-by-step through the process and helping them regain control of their finances. Reviewers frequently mention the process as easy, streamlined, and understandable, which significantly eases their anxiety during a challenging time. This positive user experience, from onboarding to detailed explanations, leaves many feeling confident and satisfied with their decision.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their compassion, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and thoroughness of... See more

User experience

Users describe positive interactions with user experience, highlighting that the process was made easy and... See more

Payment

Customers consistently note ambiguous experiences with payment, with some expressing frustration over high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,501)

645 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was personable and extremely…

Everyone was personable and extremely knowledgeable. Very professional

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The rep was great and explained…

The rep was great and explained everything in detail.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Roger,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience. Helping our clients feel supported is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Explaining of it works

Explaining of it works. Answered all of my questions.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kendrick,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

I had to do something as my expenses…

I had to do something as my expenses have exceeded my income. How I have to learn and trust the system this company has in place. So, as questions come up they are just a phone call away. I'll know more as I learn.

12 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ron,
Thank you for your feedback! We're so glad that you chose us to work with on your journey to financial freedom. If you have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Outstanding assistance and will help me…

Outstanding assistance and will help me out of bad financial situation

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience. Helping our clients feel supported is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Financial Freedom

Complete transparency towards my Financial Freedom answered all questions and concerns professionally courteously and in detailed explicit instructions on how the process and program will work thank you for the professionalism of the staff the service and the ultimate Solution financial Independence

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Jeffrey,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the hope and encouragement you deserve. They are an excellent example of our dedication to our clients, and we’re thrilled to hear about the positive impact they've made. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very cordial

Very cordial. Explain everything. Thorough. Always asking if we understood.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Luis and Lily,
Thank you for your kind feedback! We're so glad that you left with the best financial plan for your needs and goals. We wish you all the best in the future.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

A Successful Beginning with Russ Tschopik

The VDA representative Russ Tschopik was very informative. He broke down the terms, options and conditions of a consolidated structured loan which I found to be pretty awesome. My potential credit worthiness can be built back successfully within a six month term. Something I probably could not personally get back on track in such a short period of time.

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Terrence,
Thank you for your feedback! We're so glad that our colleague worked closely with you to find the best plan for your financial goals. If you ever have any questions, we are just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The representative Lisa from Austin

The representative Lisa from Austin, TX. Was awesome! Very friendly, contagious laughter.

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague, Lisa. If you ever have any questions, now or in the future, we are just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Help members or staff.

Help members or staff.

9 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Army,
Thank you for your 5-star review. We appreciate it! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're just a phone call away and are always here to support veterans like you.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The process was quick and easy even the…

The process was quick and easy even the small talk in between the business portion was pleasant Thanks

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind feedback! We wish you all the best on your financial journey, and if you ever have any questions or need further assistance, we're just a phone call away.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Good service

I found the representative to be very helpful and knowledgeable.

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Errol,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

MUCH EASIER THAN I THOUGHT!!

MUCH EASIER THAN I THOUGHT!!
VERY PROFESSIONAL & STRAIT FORWARD WITH ALL OF MY QUESTIONS ANSWERED!! I HAVE HAD SEVERAL OTHER DEBT RELIEFS, BUT THIS ONE MAKES IT ALOT MORE UNDERSTANDABLE & EXPLAINED AT A HUMAN LEVEL!!
PAUL WAS GREAT & EASY TO TALK TO!!

8 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Roger,
Thank you for your feedback! We are glad you felt everything was explained clearly, and you felt supported. If you ever have any questions, now or in the future, please don't hesitate to reach out.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Matina is Amazing

Martina from 5 lakes was Amazing with her knowledge and her skills to explain everything in details and she left no stone unturned , I've never thought i would be doing a debt consolidation but he i was, and i never felt more confident doing a loan consultation than i did with her 🇺🇸😎

6 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Artie,

Thank you for the fantastic review! We’re thrilled that Matina could make the process clear and helpful for you. She truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It definitely sounds great and the…

It definitely sounds great and the communication is always pleasant!

7 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Baron,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Erik Muir has the patience of Job

Erik Muir has the patience of Job. He explained in great detail what the program is and what it's going to do. We battled poor phone connection, and my computer freezing. He did a great job!!

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Steve,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The quality of the employees

One could not find anything better in my experience with this company. The employee's were very knowledgeable and Curtis. To all of my questions.
Jerry Hetrick

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jerry,
Thank you for your kind review! We are so glad you chose us to walk beside you on your journey to financial freedom. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Understanding

Judgement free.

6 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Roman,

Thank you for the awesome review! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great experience

We were walked through the process step by step. It also felt like it wasn’t just a business transaction, but a process to truly help with debt.

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Tyler,

Thank you for your kind words! Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

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