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Veteran Debt Assistance Reviews 

1,501
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 710 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and compassionate approach, making interactions pleasant and supportive. Many people highlight the excellent customer service, noting that representatives are helpful, easy to talk to, and readily answer all questions. The overall service is described as highly effective, guiding users step-by-step through the process and helping them regain control of their finances. Reviewers frequently mention the process as easy, streamlined, and understandable, which significantly eases their anxiety during a challenging time. This positive user experience, from onboarding to detailed explanations, leaves many feeling confident and satisfied with their decision.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their compassion, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and thoroughness of... See more

User experience

Users describe positive interactions with user experience, highlighting that the process was made easy and... See more

Payment

Customers consistently note ambiguous experiences with payment, with some expressing frustration over high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,501)

645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good at explaining all the terms…

Very good at explaining all the terms of the contract, very interested in the best way possible to help you. And very quick and professional

20 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Craig,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Overall experience is great

Overall experience is great

20 December 2025
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Edward,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars

I did not see yall do anything but send…

I did not see yall do anything but send me to a outside source. I thought the VA would actually help me but no just something to get yall money not really out for the vets .

20 June 2026
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Reply from Veteran Debt Assistance

Hello,

Thank you for sharing your experience with us. We’re sorry to hear that our service didn’t meet your expectations and understand the importance of direct support. Our team’s goal is to connect clients with trusted partners when needed, but we want you to feel confident in the support you’re receiving. Please reach out to us at help@veterandebtassistance.org so we can better understand your expectations and work toward a solution that aligns with your needs. We appreciate your feedback and are here to assist however we can.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They seed genuinely concerned and…

They seed genuinely concerned and wanted to help us get out from under the debt and stress. The process was easy and all questions were answered

19 June 2026
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Reply from Veteran Debt Assistance

Hi Rebecca,

Thank you for your kind words! Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Customer service was excellent 11

Customer service was great. Excellent reassurances, walked you through the whole process.

17 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Personable and quick to respond

Personable and quick to respond. We got cutoff and he called me right away.

21 June 2026
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Reply from Veteran Debt Assistance

Hi Sandra,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Helped connect me with much needed debt…

Helped connect me with much needed debt relief solution.

20 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for taking the time to leave a review! We’re glad that our representative could assist you on your path towards financial freedom. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Carrying and understanding

The representative was very knowledgeable and caring about the situation that I have gotten into.

19 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Marve,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The experience was a good one

The experience was a good one. I was educated on the issues. We are staying positive and hope that it works out. The customer service has been outstanding and hoping that it will continue.

17 June 2026
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Reply from Veteran Debt Assistance

Hi,
Thank you for your kind review! We're delighted that you are pleased with our customer service team. We wish you all the best on your financial journey and are here for you every step of the way.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything was explained clearly so I…

Everything was explained clearly so I understand what is expected of me.

19 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Richard,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Made me feel comfortable. Very knowledgeable, assisted me in finding the best solution.

18 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Joe,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, patient and very thorough detail.I would recommend to anybody

17 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Tracy,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the attention to detail and encouragement you deserve. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was trying to figure out a way of…

I was trying to figure out a way of paying 30 to 35% interest on my credit card debt not that I couldn’t afford to make the payments it’s just that I felt they were stealing money from me. They weren’t being reasonable so I reached out and yay I received so much help through this agency I couldn’t believe the money I was saving per month. It was almost as if the Lord sent me in this direction, God bless the people who were helping me here. Thank you so much from my soul to my heart. Thank you again.

18 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,
We are so glad that our team were able to assist you in tackling your credit card payments! If you ever have any questions, we're just a phone call away. We wish you all the best on your financial journey.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable, helpful, and trustworthy.

17 June 2026
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Reply from Veteran Debt Assistance

Hi there,

Thank you for leaving a review! We're so glad to hear that our representative made a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff that helped and explained everything to me to get my finances straightened out

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Robert,

We appreciate your kind words! Knowing that you found our service to be friendly and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Vic explain and went over everything…

Vic explain and went over everything with me, the on boarding team was great and my attorney went back iver everything and answered all my questions. They followup when they say they will which is something a lot if places dont do anymore.

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jen,
Thank you for your kind review! We are so glad that Vic provided you with the best plan for your financial needs. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars

I feel like charging vets 25% seems…

I feel like charging vets 25% seems steep to me…

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for sharing your feedback with us. We understand how important it is for veterans to receive dedicated support, and we aim to provide assistance tailored to meet the unique needs of veterans and all of our clients. If there’s anything specific we can do to improve your experience or clarify our services, please contact us at help@veterandebtassistance.org. We’re here to help in any way we can!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The agent seemed to have a genuine…

The agent same to have a genuine concern about the debt we had incurred through credit cards trying to maintain after my retirement and the insurance premium going up so high. This left us unable to pay all of our obligations at one time.

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Billy,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent,

Excellent,
Program throughly explained,
from start to finish,
What a pleasant experience!🐬💯

13 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Michael,

Thank you for such a heartwarming review! We’re dedicated to building genuine, caring relationships with our clients, and we’re so glad that came through in your experience. Remember, we’re always here for you.

Best regards,
The Veteran Debt Assistance Team

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