Besides the long wait, zero regrets for the items🔥! I ordered the Last Supper Jacket and Heavens Eclipse Denim and they both have amazing stitching. I had contacted the Customer Service a few tim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took a while to receive my jacket but I received it in the end. They said because it was order at the end of one batch of stock which was for order waiting to be fulfilled, it would come in the next b... See more
Won a giveaway on their page for the jogs bonito drop, but I really wanted the fallen knight jeans so I asked if I could swap my item and they let me with no hassle! Super kind and responsive customer... See more
I ordered the Blossom Black Denim and it arrived exactly on time to make my black heart blossom in full bloom 🌸 It fits perfectly loose around my hips like I wanted to (recommend sizing down if you w... See more
Company details
Written by the company
Vescartes is a London-based clothing brand founded in 2024, created to merge art with modern fashion. Using techniques like complex embroidery, we turn artistic expression into fashion statements—so people don’t just stare at art, they wear it.
Contact info
London, United Kingdom
- contact@vescartes.com
- vescartes.com
4.2
Great
497 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every piece of clothing is a work of art.
Every piece of clothing is a work of art. Each piece of clothing tells a different story, the time dedicated to each of them, the idea behind it, the choice of fine and accurate materials to create masterpieces that remain over time. I've bought enough clothes from them and I'll buy more, because I can say it's really worth it. For those who want to buy from them, you should know that yes the shipping and production times are slow, but trust me every second you wait will be rewarded by a fantastic design and quality.
24 January 2026
Unprompted review
Amazing!
I love the colors and designs, the fit is perfect, and overall quality is a 10/10! I recommend if youre looking for jeans that are bold and will start a conversation.
26 January 2026
Unprompted review
Amazing clothing
Amazing clothing, outstanding quality and the most individual and beautiful jeans I’ve bought. Recommend to allll, these will transcend time.
26 January 2026
Unprompted review
Trustworthy company
Great designs, comfortable fit
Would recommend getting a size up from your regular :)
26 January 2026
Unprompted review
Other than the long wait time the…
Other than the long wait time the delivery was quick enough and the piece was amazing. I got the Japan shell jacket and it was true to size and was beautiful in person. Jacket also came with some stickers, a little tote bag and a letter from the company. Excellent customer experience
5 January 2026
Unprompted review
Really impressed with this item
Really impressed with this Vescartes brown miraj jacket. The quality feels premium, fits well, and looks even better in person. Delivery was smooth and service was great throughout. Overall, a solid purchase and great value. Would definitely recommend.
23 January 2026
Unprompted review
Vescartes Jeans
I ordered two pairs of jeans and they are insane and very good quality!
I recommend!
24 January 2026
Unprompted review
great clothing
everything was great the quality and the fit were awesome
29 December 2025
Unprompted review
Honestly my favorite clothing brand
Honestly my favorite clothing brand. They have such high quality clothes and an even better customer service team. When I tell you it took not even an hour for a response I mean it. I love them
21 December 2025
Unprompted review
Worth every penny and wait time..
First look was amazing than you order and wait for the preorder to come in takes about 2 month but it’s definitely worth the wait and the premium quality you get in the mail, sizes are a little big so I’ll suggest to go a size smaller because these are baggy clothes overall love the brand and would love to model for it in the future
21 January 2026
Unprompted review
Excellent customer service
Very good quality on the product, fast, effective and very responsive customer service. There is possibility to return the product for a full refund in case of any problems.
19 January 2026
Unprompted review
Apart from the really long wait the…
Apart from the really long wait the items were spectacular and so worth it. I ordered the Fallen Knight Denim pants and they looked absolutely beautiful and fit me perfectly. I highly recommend buying something from them as the quality is good and I like the aim to merge art and fashion.
30 December 2025
Unprompted review
Amazing brand
Quality is insane even more than i expected! Artwork on clothes, you can tell how much effort is put into making these pieces.
19 January 2026
Unprompted review
Product quality
The time it takes for the item to arrive it’s perfectly fine because the quality of the products it’s incredible, as soon as it arrived just by touching the material you can feel it will last for a lot so if you also want something that will not break in 2/3 years this is perfectly the brand for u
18 June 2025
Unprompted review
Extremely slow delivery, but kinda worth it
Made an order on the 19th of October 2025. Waited for like 3 months, and a couple of days ago, tracking showed “Unable to locate your parcel, contact the seller”.
I texted them on Instagram, they gave me a support email. When I texted them again, they told me to text the shipping company.
Update: they actually answered, and said that since shipper told me to contact seller, specially for me support guy personally will look in to it😭😭
In the end, I actually got the item I ordered. And, I can say that quality is good, the jeans are great. So if u don’t mind the long delivery time, then it’s worth a try
16 January 2026
Unprompted review
Reply from Vescartes
Hello,
Thank you for updating your review. We want to address each point clearly.
Your order from October was part of a preorder with a stated dispatch timeline, which was respected. Once the parcel was handed to the courier, tracking updates and investigations are initially handled by them. When a courier marks a parcel as “unable to locate,” their standard process is to ask the recipient to contact the sender so the sender can formally open an investigation on their side. That is exactly what happened here.
As your update shows, once you contacted us through the correct support channel, we responded and took direct responsibility for opening an investigation with the courier. Given the volume of orders we successfully ship and deliver, this situation is clearly the result of a courier issue rather than anything else.
Shipping issues like this are rare but unfortunately do happen with international carriers. When they do, we work with the courier to locate the parcel or determine the appropriate next steps. We do not abandon orders or customers.
We appreciate you updating your review to reflect that we did respond and are actively looking into it.
The VESCARTES Team
🔥🔥🔥🔥
Shipping took a little bit but worth the wait. Jeans are so fire and unique, definitely a staple for my closet!
13 January 2026
Unprompted review
Couldn’t be happier
Extremely high quality jeans, beautiful embroidery. I had a query with returning a second pair and they facilitated this brilliantly. They were fast to respond and continuously helpful. Thank you!
10 January 2026
Unprompted review
Really bad size test & customer support
1. took really long to get shipped
2. the jeans doesn’t fit.
I used the size-test on their website (and I normally always have this size in other brand s) but they still doesn’t fit. I‘d need at least one size bigger (possibly 2)
3. Bad customer support
Eventhrough their size test was (and still is btw) not slightly but hardcore incorrect they say I should pay for the return shipping -WTF?!
The designs of this brand are really good bzt I can’t recommend them. I’d suggest to only buy secondhand
30 December 2025
Unprompted review
Reply from Vescartes
Hello,
Thank you for taking the time to share your feedback. We want to address each point clearly so there is no misunderstanding.
First, on shipping time. Your order was placed as a preorder, and the dispatch timeframe was clearly stated on the product page before checkout, in the shipping information, and again in the confirmation email. Preorders take longer because items are produced specifically for the order rather than held as mass ready stock. Customers are always able to cancel if the stated timeline does not work for them.
Second, on sizing and the size test. The size test is a guidance tool, not a guarantee, and fit can vary significantly depending on body proportions, especially through the hips and thighs. This is why we also provide detailed size charts, model reference photos, and the option outlined on the website to contact us directly for a personal size recommendation before ordering. Many customers do reach out and we are happy to advise, particularly when deciding between sizes.
Third, on returns and shipping costs. Our return policy is clearly stated on the website before purchase. Return shipping is the responsibility of the customer, which is standard for many limited run brands. This is not a penalty or refusal of support. If an item arrives with a defect or a genuine production issue, we do offer a full refund. For customers who prefer not to ship items back, we also offer alternative resolutions where applicable.
We appreciate your kind words about the designs. We understand that our model and fit may not suit everyone, and we respect your choice. That said, it is important that the process and policies are represented accurately for others reading this.
Thank you again for the feedback.
The VESCARTES Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.