I’ve bought several houseplants and even a Christmas tree here! Verdecora is such a cute store where you can spend a long time browsing and picking out plants for your home. Prices are nice, and the s... See more
Company replied
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See what reviewers are saying
We are new to the area and didn't know where to buy plants so we asked a gardener and this is where he suggested. WOW! The selection is amazing and the prices are reasonable. Coming from California, I... See more
Company replied
Me impresionó el excelente servicio: ¡fue fácil hacer el pedido y la respuesta fue rápida! Me mantuvieron informado y lo recibí al día siguiente. I was impressed with the excellent service - it was... See more
Company replied
Delivery is relatively fast compared with other places selling plants online. Easy payment process. Plant searching couldbe better by allowing customer to filter on plants characteristics. Plants pric... See more
Company replied
Company details
- Plant Nursery
- Artificial Plant Supplier
- Decoration and Interior Design Store
- Florist
- Garden Furniture Shop
- Pet Supply Store
Written by the company
En Verdecora, vivimos la pasión por la naturaleza y el hogar, creando espacios únicos donde la decoración, las flores, las plantas y el amor por las mascotas se unen en perfecta armonía. Nos inspiramos en la belleza de la naturaleza y en la calidez de los hogares para ofrecer una amplia selección de productos que transforman cualquier espacio en un lugar especial. Creemos que cada rincón de la casa puede llenarse de vida con plantas que purifican el aire, flores que aportan color y alegría, y elementos decorativos que reflejan la personalidad de quienes lo habitan. Además, entendemos la importancia de compartir el hogar con nuestras mascotas, por lo que contamos con una gran variedad de accesorios y productos diseñados para su bienestar y felicidad. En nuestra tienda online, www.verdecora.es, podrás encontrar todo lo que necesitas para cuidar de tus plantas y consentir a tus mascotas, además de ideas y consejos para hacer de la jardinería y la decoración una experiencia placentera y sencilla. Ya sea que busques inspiración para renovar tu hogar, darle un toque verde a tu oficina o encontrar el mejor cuidado para tu mascota, en Verdecora tenemos todo lo necesario para ayudarte a crear un entorno lleno de vida y armonía. 🌿✨
Contact info
C/Fuente de la Teja 2, 28914, Madrid, Spain
- 916362832
- verdecoraonline@verdecora.es
- verdecora.es
4.3
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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A wonderful pleasant place
31 August 2025
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
My items arrived very promptly
My items arrived very promptly. The products were well packaged. The courier was very helpful and polite.
31 July 2025
Reply from Verdecora
Dear customer,
Thank you so much for your feedback! We're glad to hear everything arrived promptly and in perfect condition, and that the courier provided a helpful and polite service.
Equipo de Atención al Cliente de Verdecora
Slow website, delivery takes too long, and shipping company not up to the job. Ultimately, largely damaged plants.
The website is slow and designed in an overly complicated way.
The delivery, which hasn't arrived yet, takes much too long for a municipality the size of Madrid with several stores fully stocked with standard plant types. I would have bought these plants myself if I still had a car. It would have taken about 1.5 hrs (driving included).
The shipping company, BooBoo, seems to be unable to track their own shipments with the number they created. The shipment has been "on its way" for 4 days with no updates (using the link provided by Verdecora).
Can't comment on the quality or condition of the plants, because, as mentioned, they still haven't been delivered.
Update: Plants arrived a day later than scheduled. 16 of 26 were seriously damaged and most of the other 10 were in poor condition. A Verdecora employee was either disgruntled or tried to offload their worst stock, and then packed the plants in such a manner that damage beyond repair was guaranteed. Submitted photos and waiting for reimbursement for the 16, which may not survive after long-term care.
I've shopped at Verdecora (Madrid) for 20 years. Glad they quickly decided to reimburse, but I expected better service and care for their own product.
18 July 2025
Reply from Verdecora
Dear customer,
Thank you for sharing your experience. We’re sorry to hear about the delays with your delivery and the difficulties you’ve faced tracking the shipment. We understand how frustrating this can be, especially when you expected a quicker service.
We appreciate your feedback about the website design as well; it helps us improve. Please know we are looking into the issue with the shipping company to ensure better communication and faster deliveries.
We hope to resolve this soon and provide you with a smoother experience.
Best regards,
Customer Service Team at Verdecora
Impressive service from start to finish
Juan and his team have been simply fantastic! We wanted to buy new trees but had no idea what we needed. The advice from Juan at the start was so helpful and professional, and in no way were we pressured into buying anything we didn't need or want. Once we had made our choices, the trees were ordered and planted within just a few days. A massive thank you goes out for such an excellent job. I love sitting by the pool under the shade of our beautiful new coco palm trees. Thanks everyone!
11 July 2025
Unprompted review
Reply from Verdecora
Dear customer,
Thank you very much for your kind words and for highlighting Juan and the team’s professionalism and helpfulness. We are delighted to know that you are enjoying your new coco palm trees and that the process was smooth and satisfactory.
We appreciate your trust in Verdecora and look forward to assisting you again in the future.
Verdecora Customer Service Team
Very helpful staff
Very helpful staff. Good variety of plants every you need for the garden.
7 July 2025
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
Todo ok.....
3 July 2025
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
Verdecora were fabulous
Verdecora were fabulous! In advising on what to plant, how to care for them and then getting everything set up for us. They couldn't have been more helpful or friendly!
24 June 2025
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
bad service
20 June 2025
Reply from Verdecora
Lamentamos las molestias.
Por favor, contacta con nosotros escribiendo a: verdecoraonline@verdecora.es
Estaremos encantados de ayudarte a resolverlo lo antes posible.
Un saludo.
Reply from Verdecora
We're very glad to hear that!
If you need anything else, feel free to ask — we're happy to help!
Very good service
20 June 2025
Reply from Verdecora
Nos complace saber que nuestro equipo te brindó un asesoramiento adecuado durante tu visita.
En nuestro compromiso por proporcionar un servicio excepcional, valoramos tu satisfacción y confianza en nosotros.
¡Gracias por tu apoyo y por elegirnos!
Atentamente,
Equipo de Atención al Cliente
¡Excellent Attention to Detail!
20 June 2025
Reply from Verdecora
Nos complace saber que nuestro equipo te brindó un asesoramiento adecuado durante tu visita.
En nuestro compromiso por proporcionar un servicio excepcional, valoramos tu satisfacción y confianza en nosotros.
¡Gracias por tu apoyo y por elegirnos!
Atentamente,
Equipo de Atención al Cliente
1st class products
There was such a wide range of products.
Absolutely amazing
7 June 2025
Unprompted review
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
The staff is attentive
The staff is attentive, helpful, friendly and with good product knowledge.
Keep it up!
Ticket no. 00901250506441
30 May 2025
Reply from Verdecora
Nos complace saber que nuestro equipo te brindó un asesoramiento adecuado durante tu visita.
En nuestro compromiso por proporcionar un servicio excepcional, valoramos tu satisfacción y confianza en nosotros.
¡Gracias por tu apoyo y por elegirnos!
Atentamente,
Equipo de Atención al Cliente
Visited the nursery on 25 May 2025
Visited the nursery on 25 May 2025. Purchased a variety of pot plants for the garden. Spent almost 38 euros and was very disappointed to find that many of the larger plants, including Lavender, Dahlias and Lantanas were very root bound. Check plants before you buy.
25 May 2025
Unprompted review
Reply from Verdecora
Lamentamos mucho que algunas de las plantas que adquiriste no estuvieran en las condiciones esperadas. En Verdecora trabajamos cada día para ofrecer plantas de calidad, y tus comentarios nos ayudan a detectar posibles mejoras en nuestros procesos de revisión y mantenimiento.
Te invitamos a acercarte a la tienda con el ticket de compra y las plantas afectadas si aún lo consideras necesario, para que podamos valorar la situación y ofrecerte una solución.
Gracias por tu confianza y sentimos las molestias ocasionadas.
Carlos the dog groomer managed to fit…
Carlos the dog groomer managed to fit Teddy in last minute for a beautiful short summer boy look ❤️ we love it !
15 May 2025
Unprompted review
Reply from Verdecora
¡Muchas gracias por confiar en Carlos para el cambio de look veraniego de Teddy! Estamos encantados de que Teddy adore su nuevo estilo fresco. ¡Esperamos veros pronto de nuevo!
Very nice and helpful people
Very nice and helpful people! I like the "mood" in the garden, for me it is a party to come there!
13 May 2025
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
Reply from Verdecora
Agradecemos mucho tu reseña y nos complace saber que has tenido experiencias positivas en nuestras instalaciones.
En nuestro compromiso por brindar un servicio de calidad, la profesionalidad y la amabilidad son fundamentales para nosotros.
¡Esperamos verte pronto de nuevo y seguir superando tus expectativas!
Atentamente,
Equipo de Atención al Cliente
Reply from Verdecora
Nos alegra saber que la rapidez en la entrega y la experiencia en el proceso de compra le haya dejado una impresión positiva.
Estamos comprometidos a seguir brindándote la mejor experiencia posible en cada compra que realice con nosotros.
¡Gracias por confiar en nuestros servicios y esperamos verte de nuevo pronto!
Atentamente,
Equipo de Atención al Cliente
Plants arrived squeezed and damaged
Order was delivered fast but plants were squeezed and not in s good condition. I will not use this company again.
7 April 2025
Reply from Verdecora
Lamentamos mucho que tu planta haya llegado en esas condiciones. Nos tomamos muy en serio la calidad de nuestros productos y entendemos lo frustrante que debe ser recibir una planta dañada.
Te pedimos que contactes con nosotros en verdecoraonline@verdecora.es para poder darte una solución.
Atentamente,
Equipo de atención al cliente.
Reply from Verdecora
Nos complace saber que nuestro equipo te brindó un asesoramiento adecuado durante tu visita.
En nuestro compromiso por proporcionar un servicio excepcional, valoramos tu satisfacción y confianza en nosotros.
¡Gracias por tu apoyo y por elegirnos!
Atentamente,
Equipo de Atención al Cliente
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