Velour Garments Reviews 

2,188
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the fabrics feel premium, thick, and very comfortable for everyday wear. People also love the fast delivery times, mentioning that packages arrive quickly and without any trouble across various international locations. Though some customers noted issues with sizing and fit, finding that certain items run small or do not match the provided size chart. A few other people also felt that shipping costs can sometimes be quite expensive, and managing returns can be a bit complicated.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the premium feel and sturdy, heavy... See more

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the remarkably fast... See more

Order

Consumers express mixed feelings regarding their ordering experiences. While many reviewers report smooth... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions on costs are divided. Many customers feel the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really liked the 1000 GSM Hoodie, beautiful petroleum color, very thick, very soft in the inside and outside; I tried it on and it fits very well, long arms. I would recommend it if someone is l... See more

Company replied

Rated 4 out of 5 stars

Everything about the product itself is good, the stitching and materials are very good for the price. The delivery was quick, it took around a week for it to arrive, and the shipping was easy to track... See more

Company replied

Rated 4 out of 5 stars

Only thing to mention. The shipment was a little weird, because it said it would arrive a certain date, and it didn't, but also, i didn't really believe it would, so I knew it would only arrive on the... See more

Company replied

Rated 5 out of 5 stars

Have bought multiple items from Velour Garments and honestly, was surprised by the quality. It's very good for the price and will definitely keep coming back for more. Additionally, they have great cu... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Highest quality cut and sewn garments, handcrafted and sustainably made by textile artisans in Barcelona, Spain.

Handmade in Spain

Written by the company

Each and every garment is crafted individually by textile artisans in-house to ensure its traceability and high quality standards.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,188)

743 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quality is not good

Delivery is good, t shirts are a bit short but good cut and thick cotton. But the quality of set joggin/zip sweat... the hood is small and sewed wierd: it’s two layers of fabric that sewed quickly, it gives "bubbles", not laying straight on the back and doesnt give an impression of quality hood. The metal zipper is cheap, unpleasant to touch (the one that you have an impression to give you a micro cuts/clinging to you fingers). And the fabric of the zipper has different color than the garment. Gives the wibe like it was resewed by a granny that has chosen the closest color she could get in the general store. For quality items the zipper fabric is dyed in the same tone of the garment. Despite that i did my research beforehand about the brand I had hopes but i am dissapointed.

29 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Alex,

We’re sorry to hear that the set didn’t meet your expectations.

Just for your information, our zippers are sourced from YKK, which are widely regarded as some of the highest-quality zippers in the industry.

If your garment has any kind of manufacturing defect, please reach out to us at support@velourgarments.com and we’ll be more than happy to assist you and look into it.

Thank you for your feedback, we truly appreciate it as it helps us improve.

Velour Garments

Rated 5 out of 5 stars

Top tier brand.

Quality is top tier, in every detail. Customer support came through the one time I had an issue. Checkout process and site layout is good. Shipping is good too. Only small complaint is that discounts apply at checkout and you can’t see the discounted price before going to checkout.

29 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Markos,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Recomend

The quality of the garments is very pleasing, delivery coming from spain came almost without any damage which is impressive, definitely not the last purchase from this brand

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Kevin,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

100% cotton and great quality

100% cotton and great quality, which you see rarely in todays market

27 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Niklas,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Happy with the size fit and quality of…

Happy with the size fit and quality of the garment

26 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Robyn,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Everything was outstanding

The whole process was quicker than expected. Awesome quality and amazing customer service.

29 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Alberto,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

All around good

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Matthew,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Great brand

Ordered products from this brand multiple times and never had any problems with them. The quality is always amazing for the price your paying, I’d definitely recommend this brand.

20 May 2026
Unprompted review
Velour Garments logo

Reply from Velour Garments

Hello Bram,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Fast delivery, high quality

Relatively fast delivery, high quality hoodie

27 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Elias,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Nice quality for the navy and oat…

Nice quality for the navy and oat jumpers

27 May 2026
Velour Garments logo

Reply from Velour Garments

Hello there,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Thanksn

I added the wrong shipping addy and they were able to correct quickly once I reached out. Got my item super quick too!

29 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Jay,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Good customer service

Good customer service. The website itself can be an issue sometimes. The quality of the shirt is amazing. The sizes are a bit confusing and there are some items I wish would get restocked but other than that, amazing quality clothes

26 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Tony,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 1 out of 5 stars

Terrible experience!

Terrible! 3 times I recieved the wrong sweatpants after 2 time I would think the check the packaged but no. Also I didn’t recieved me refund of €18 return cost. Very sad and disappointing…

29 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Barry,

We’re sorry to hear about the repeated issues with your orders. After you contacted our support team, a free return was provided and arranged for your case in order to resolve the situation.

We also sincerely apologise for the mistakes made previously with your shipments.

We truly appreciate your feedback, as it helps us improve our service going forward.

Velour Garments

Rated 5 out of 5 stars
Velour Garments logo

Reply from Velour Garments

Hello Alexander,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Amazing company

Amazing company, you could really feel the quality so it's worth paying a little extra for it . We ordered there multiple times before and it worked out perfectly every time.

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Annika,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Great Company

Always great quality, no logos or anything, just minimalist clothing.

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Damian,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Good Quality for affordable price

Good Quality for affordable price. Best Customer Service anyways!

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Chris,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars
Velour Garments logo

Reply from Velour Garments

Hello Matteo,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Never disappointed.

Never disappointed.

27 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Neyat,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

Rated 5 out of 5 stars

Great quality and quick delivery

Pretty clothes that came my very quick

28 May 2026
Velour Garments logo

Reply from Velour Garments

Hello Andy,

Thank you for the review!

We're happy to hear you enjoyed your experience with us. Thanks for being part of the Velour community.

Velour Garments

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look