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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Con/Scam

Con. No package ever arrived and customer service responses are standard AI nonsense. Facebook not interested in helping even tho the ad appeared on their site.Look out for ‘Velcari’ as this is the same company. Address given is domestic home in New York State.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

First of all I never received the item

First of all I never received the item. I don’t know where the item was delivered. I was told to contact USPS. There was nothing that was done to help me resolve my issue. I basically paid for something that I never received and I am very unhappy about that. There was nothing attempt from them to resend. I will not order from them again.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Quality is awful

Quality is awful! Not the same design, no cup holder, no double laptop and book divider and not the same materials.can’t fit anything in, very small.

Images are very misleading

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking! Do not order from these. They are all over TikTok, I wasn’t well up on shopping on there, I didn’t realise it took me to a website rather than ordering on TikTok shop.
I ordered a laptop bag, no confirmation email so was unsure I was even going to receive anything. Finally arrived 4 weeks later, not as advertised couldn’t even fit my laptops in. No information online to return or give a review, have a feeling all reviews are fake. Have messaged twice with no response. Have a feeling this is going to be a company in China that will cost me more to return than the bag is worth!! So frustrating!! Don’t bother with them, stick to SHEIN !!!

4 February 2025
Unprompted review

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