Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... See more
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See what reviewers are saying
We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... See more
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... See more
Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... See more
Company details
Written by the company
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
Contact info
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, United Kingdom
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
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Perfect
They were really fast, thorough, helpful and friendly. Probably going to save me quite a lot of money!

Reply from Vela Survey
Excellent service
Excellent service, very responsive, detailed report, further guidance provided on different areas relating to the property we were purchasing. Highly recommend.

Reply from Vela Survey
Honest and Professional
I received a prompt reply to my initial enquiry, and I was impressed with how quickly they could carry out the requested valuation. It was not a straightforward situation on my part, but after speaking with Adam who was completely transparent and offered good advice, I knew I would be in safe hands.

Reply from Vela Survey
3 bed apartment in City of Lindon
We had a level 3 report on a 3 bed apartment within a listed ( former school) block. The service was incredibly efficient, the report was clear and guided you to the important issues in a clear way. The follow up service they offer was also very useful and Alex was very easy to talk to. We would certainly consider using Smart Home Surveys again

Reply from Vela Survey
Easy, Simple and thorough
Adam and his team were very thorough. Even helping on further surveys outside of their own scope. Suggesting and forwarding experts to myself. I have used them twice and would highly recommend.

Reply from Vela Survey
Excellent company and service
I’ve used smart home surveys twice now and they have been excellent. Everything is personalised, thoughtful, clear, and professional. The service they provide is efficient and filled me with confidence and reassurance around the huge choice of buying a property. Adam has been a pleasure to work with.

Reply from Vela Survey
A professional and efficient service…
A professional and efficient service with a personal touch. Smart Home Surveys are not the cheapest but they offer value for money.

Reply from Vela Survey
Professional, detailed, and reassuring
Excellent, thorough service from start to finish; The survey was handled with real professionalism and the report was detailed, clear, and easy to follow. Communication was good and all our questions were answered promptly and patiently. Highly recommended.

Reply from Vela Survey
Use these guys
Prompt, professional and thorough! Would 100% use again. Always available to chat and flexible to my needs.

Reply from Vela Survey
Quick response time and thorough…
Quick response time and thorough survey. Great service.

Reply from Vela Survey
Excellent service, would use again!
I used the Smart Home Surveys earlier this year and they were above and beyond. Ian carried out the survey and was extremely thorough, and with his knowledge of 30+ years you feel in very capable hands. Adam (Head of Client relations) was of great assistance throughout the process. I have to say, this company stopped me from making a bad purchase decision.

Reply from Vela Survey
Good service
A mid-range price from the other companies whom I also asked for a quote. Smart Home Surveys were very responsive and attended quickly. I had no issues, and will be happy to use them again.

Reply from Vela Survey
Thorough surveys
The surveys were thorough and they were available for additional questions and advice afterwards.

Reply from Vela Survey
An amazing service from Kirsten
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope of a building survey). Smart home surveys weren't the cheapest but Kirsten worth the investment. Thank you!

Reply from Vela Survey
Good service
Good service, helpful in answering questions even days after the survey!

Reply from Vela Survey
Great experience
I had a great experience with Smart Home Surveys. Communication was quick and friendly. Our surveyor was very professional and took the time to explain her valuation in layman's terms, which was hugely appreciated. The survey itself was thorough, efficient and clear. Highly recommended.

Reply from Vela Survey
Straightforward, simple process, detailed report
I rang five survey companies to get quotes and their timeline. Smart Home Surveys weren't the cheapest (or the most expensive), but they were able to send a surveyor within a week where the others only had availability between two and six weeks away. I was also reassured by their professional manner and rather uncluttered system. You have a conversation with them, they email you an invoice, you pay it, the survey is arranged, and then you get your report. I couldn't have asked for a more straightforward process.
We had a RICS level 2 survey because the house we're buying is in good condition. What we got back was more detailed than I expected and we were able to ask a few clarifying questions.

Reply from Vela Survey
High quality service
Alex Lynch provided a detailed and thorough survey report and was attentive in providing follow-up advice. Would recommend.

Reply from Vela Survey
10 stars
Adam, Alex and team went above an beyond to address further queries I had after completing the building survey. I would have rated the survey alone as 5 stars, but really their extra services would make this a 10 stars if I could. Highly recommend

Reply from Vela Survey
Fantastic customer service!
I asked for its services several times.
Adam and his team are very helpful and reply very quickly
If you need help with the RICS valuation, there is no need waste your time and look for another option
Well done!

Reply from Vela Survey
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