horrible company that does not like to pay. Claims take forever, that is for an inspector to come and look at vehicle after dealership recommendation on repairs. will deny claims stating inspector cou... See more
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I have waited over three months for the gap payment to be made and forced to make double car payments to avoid negative marks on my credit because there is no follow up from this company as it relates... See more
Great coverage, the only issues I had was the deductible was $100.00 more than I was told when I was sold the policy @ Subaru of Plano. I also didn’t find out about a rental car possibility until I sp... See more
Company replied
I had to deal with many representatives! All we’re understanding and friendly except one. My advice is you get a rude one hang up and call back - there are very good ones also if you have a warranty... See more
Company replied
Company details
Written by the company
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry. Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Contact info
1776 American Heritage Life Dr, 32250, Jacksonville, United States
- 877-204-2242
- ADScontactus@allstate.com
- vehicleprotection.allstate.com
2.8
Average
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Great service, whenever I had to use my extend warranty All-State was very helpful and clear. There was no BS and everything was up front. Most of all, All-State was very easy for the Service facility to use and file claims.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Took care and approved the work in…
Took care and approved the work in timely matter.Didn’t know about car rental options.Very please with the results.A big thank you!!
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Great Experience
Super easy to make a claim and communicative about options for rentals. Helped me figure out the best way to get a rental day off when enterprise had nothing available.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
No hassle
I bought a used truck, within one year I had to have the transmission rebuilt and the engine replaced due to failed lifter. I sent the truck to certified dealerships mechanics, it does take some time for the diagnostic, review, and approval processes to play out but it was approved without hassle each time, well worth the wait. this warranty saved us from huge repair bills on an expensive truck.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Easy to speak to and helpful
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Craig. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Jeep Wrangler claim…
From the first call to All State they approved the claim from my auto mechanic group
Extremely good service and paid just as promised
Very satisfied
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Totally satisfied customer
How well they honored the extended warranty. How my car was fixed without any hassle. It is much appreciated
21 August 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
I paid so much for the extended…
I paid so much for the extended warranty and had to pay $3000 out of pocket. Would not recommend
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Martha. We apologize for your recent experience. Please give us a call at 1-877-204-2242 where a Claims Specialist can provide you with the details of your recent claim. Also I will share the feedback with the dealer and our Allstate team.
Reply from Allstate Vehicle Protection
Thank you for your review Kyle. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Service rep Justin
Service rep. Justin was very helpful very professional excellent job.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review John. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
The Honda dealership in Danbury,Ct
The Honda dealership in Danbury,Ct. was excellent in filing claim and addressing the AC problem.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
They are very very nice helpful and…
They are very very nice helpful and knowledgeable!!!
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Martha. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Covered issues
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Alicia. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
After getting the transmission I…
After getting the transmission I started having more problems that I I’didnt have before I’m grateful for being able to save but I wish the problems would stop
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for leaving a review Nahriah. We're glad to be able to approve you claim, but are sorry to hear you're having additional problems post claim. Please remember we're here to help and if you ever need to file another claim, give us a call at 1-888-251-6441.
Very easy to make a claim
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Hannah. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
You guys do a great job at honoringgood a…
You guys do a great job at honoring a great plan !
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Fast and easy no loops to jump thru
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Hector. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
I am very pleased w my vehicle…
I am very pleased w my vehicle protection plan. Will recommend to anyone!
Thank you
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
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