I ordered the product on October 14, now it's November 12, more than 25 days have passed, the parcel is still in transit, why? I expected everything to be on time, when will my parcel be with me? I'm... See more
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My order code is 3221480, it was confirmed on the 27th of november and already 27 days have passed, the maximum waiting time listed on the Vawoo website. I had recieved a email a few weeks ago saying... See more
Company replied
How can i see or know when will my package arrive? I didnt get my tracking number yet its been a day. Only says its been processed. Ive veen reading these reviews saying it takes a long time to arri... See more
Company replied
Hello Vawoo Team, I placed two orders on October 6th, and both have shown “Processed” status since October 7th. Could you please confirm when they will be shipped and provide the tracking number... See more
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Company details
About Vawoo.com
Written by the company
Vawoo is a place to be for manufacturers and the whole world vaping community. We are the most expected vaping e-commerce online platform. We connect best industry manufacturers, e-liquids producers, providers and targeted customers — all in one place.
Vawoo builds trustful relationships with industry essential players and expand brand recognition for the entire vaping auditory.
FOR BUYERS Vawoo.com is a perfect place for every vape customer. Thousands of customers around the world start using the Vawoo platform for one reason: with a simple click they can discover a large number of vape products from the world famous brands. Just an easy registry procedure will get you through the best e-liquids and vape hardware. Vawoo is a perfect solution for each of you. As a customer, you will find excellent online ordering platform, with a large variety of e-liquid flavors, types of mods and their producers, a wide range of vape accessories and much more. FOR MANUFACTURERS We collaborate with most famous brands and new manufacturers and providers are always welcome to work with us. Today Vawoo.com hosts a huge variety of vape products from leading international producers and we're always open for new manufacturers and brands to list. We gladly widen our assortment in order to offer our customers the best choice every day. Register on Vawoo platform and discover the vaping world without borders.
Vawoo builds trustful relationships with industry essential players and expand brand recognition for the entire vaping auditory.
FOR BUYERS Vawoo.com is a perfect place for every vape customer. Thousands of customers around the world start using the Vawoo platform for one reason: with a simple click they can discover a large number of vape products from the world famous brands. Just an easy registry procedure will get you through the best e-liquids and vape hardware. Vawoo is a perfect solution for each of you. As a customer, you will find excellent online ordering platform, with a large variety of e-liquid flavors, types of mods and their producers, a wide range of vape accessories and much more. FOR MANUFACTURERS We collaborate with most famous brands and new manufacturers and providers are always welcome to work with us. Today Vawoo.com hosts a huge variety of vape products from leading international producers and we're always open for new manufacturers and brands to list. We gladly widen our assortment in order to offer our customers the best choice every day. Register on Vawoo platform and discover the vaping world without borders.
Contact info
United Kingdom
- vawoo.com
3.4
Average
848 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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very kind of them
I contacted the customer support and they were very helpful. And kind enough They offered to send me the correct order very kind of them
22 October 2025
Unprompted review
Reply from Vawoo.com
Dear Mercy, we’re very sorry for the inconvenience and the mix-up with your order. Your parcel was shipped on September 15th during a period of known postal delays, which is why it took longer to arrive. Please contact our support team at support@vawoo.com
, and they’ll help resolve the issue with the wrong coil as quickly as possible.
Great variety and they ship…
Great variety and they ship internationally
23 September 2025
Unprompted review
Reply from Vawoo.com
Thank you, Ali! We truly appreciate your kind words and are glad you enjoyed our variety and international shipping. We look forward to serving you again soon!
Excellent shop
Excellent shop, fast shipping, good quality, the shop manager is very kind and helpful, great shop, will buy again, very pleased. Thanks
19 October 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Daniel!
We truly appreciate your kind words and are very happy to hear you’re pleased with your experience. It’s great to know you enjoyed both our service and product quality.
We look forward to seeing you again soon — thank you for choosing Vawoo! 🙏
Canada concern
I have an order in my cart ready to go but im nervous to press send. Its Oct 20th today and I live in Canada, I want to be able to have the order in no longer than a month's time. How long does it take to ship to Canada usually?
20 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your message, Taylor!
Shipping to Canada is running normally now, and orders are usually delivered within the standard 17–25 days timeframe. You can place your order with confidence — we’ll make sure it’s processed and shipped as quickly as possible.
We appreciate your interest in Vawoo and look forward to having you as our valued customer!
Everything is good but why is my…
Everything is good but why is my tracking update is stuck at “in transit” and it also says that its in the shippers warehouse. How can it be in the shippers warehouse when its says its in the transit, plus its taking so much time can you guys please make jt faster and i will make everyone i know buy from you just please give me someone to text me or tell me about the order on this number 55357790
20 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your feedback, Tameem! 🌟
Your order #3208779 has been in transit for just 4 days, and it’s moving normally within the delivery timeframe. Tracking systems sometimes show “in transit” or “at shipper’s warehouse” interchangeably depending on carrier updates, but rest assured your package is on the way.
We truly appreciate your patience and your kind words — it means a lot to us! Our support team will contact you asap!
Never again!
Never again!
Ordered on September 12th, package was stuck at company for a week, then stuck at a warehouse for 14 days, but eventually arrived October 13th.
With such slow handling I could have purchased it directly (and cheaper) from China instead of having Vawoo dropshipping it to me.
13 October 2025
Unprompted review
Reply from Vawoo.com
Dear Martin,
Thank you for sharing your feedback. We’re very sorry that the delivery took longer than expected — we completely understand how frustrating that can be. Your order was shipped from our partner warehouse abroad, and the extended transit time was caused by customs delays during that period.
We truly appreciate your patience and will keep working with our logistics partners to make future deliveries faster and smoother. We hope you’ll give us another chance to provide a better experience next time.
Kind regards,
The Vawoo Team
Great experience and trustful
Great experience and trustful. I will order if they will have Aisu/Zap on stock. Order arrived at time
1 August 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Dana! 🌟
We’re delighted to hear that you had a great experience and that your order arrived on time. Your trust means a lot to us! We’ll make sure to restock Aisu/Zap products as soon as possible — we’d love to have you shop with us again.
Thank you for choosing Vawoo! 💨
I ordered on September 13
I ordered on September 13, 2023 (Order #3200963). The seller claimed it was shipped on September 19, but almost a month later my parcel is still marked as “ready for shipment” and has not left the Netherlands. Customer support keeps giving excuses about customs and holidays, but provides no real updates. I am requesting a full refund. Extremely poor communication and unreliable service. I will never order from Vawoo again.
15 October 2025
Unprompted review
Reply from Vawoo.com
Dear Kor,
We’re truly sorry for the frustration and inconvenience you’ve experienced with your order. The delay you mentioned is indeed longer than expected, and we completely understand your disappointment.
Please be assured that our support team is already reviewing your case and will provide a detailed update regarding the parcel and refund options. Customs and postal delays can sometimes take longer than usual, but we’ll do everything we can to resolve this quickly and ensure you receive proper assistance.
Thank you for bringing this to our attention — we genuinely appreciate your patience and the opportunity to make things right.
good prices and large selection of…
good prices and large selection of products, delivery is not very fast depending on the destination
15 October 2025
Unprompted review
Reply from Vawoo.com
Thank you, Mohamed! 😊
We truly appreciate your positive feedback and are glad to know you’re happy with our prices and product selection. Delivery times may vary depending on the destination, but we’re constantly working to make shipping faster and more reliable for all our customers.
Thank you for choosing Vawoo! 💨
I ordered on the 19th of September
I ordered on the 19th of September, I haven’t gotten any emails about the package and turns out it wasn’t shipped since then, mind you they have been sending me emails like your order has been processed, it has been confirmed and the last one said that it was shipped. From there nothing! I had to personally send them an email and I saw nothing meaningful in the email! The website says that it is UK based and surprise surprise it’s from Netherlands! I haven’t received my package! I am never ordering from you people again!
13 October 2025
Unprompted review
Reply from Vawoo.com
Dear Naomi,
We are truly sorry to hear about your experience and understand your frustration. Your order was processed and shipped from our European warehouse, which is why the tracking number starts from the Netherlands.
Please reach out to our support team at support@vawoo.com
with your order number — they will provide you with the latest tracking updates and assist you until your parcel arrives or a suitable solution is found.
We sincerely apologize for the delay and appreciate your patience and understanding.
Kind regards,
Vawoo Team
Hello Vawoo Team
Hello Vawoo Team,
I placed two orders on October 6th, and both have shown “Processed” status since October 7th.
Could you please confirm when they will be shipped and provide the tracking numbers if available?
6 October 2025
Unprompted review
Reply from Vawoo.com
Dear Stivan,
Thank you for your message and for your recent orders. Please kindly send your order numbers to support@vawoo.com
, and our team will check the status and provide your tracking details as soon as possible.
We appreciate your patience and understanding while your parcels are being prepared for shipment.
Kind regards,
Vawoo Team
Quality products and great prices
Quality products and great reasonable prices. Late delivery but any parcel arrived.
8 October 2025
Unprompted review
Reply from Vawoo.com
Dear Andrei,
Thank you so much for your kind words and for sharing your experience. We’re glad to hear that all your parcels have arrived safely and that you’re satisfied with the quality and prices.
We truly appreciate your patience regarding the delivery time and your continued trust in Vawoo.
Kind regards,
Vawoo Team
Vawoo is not be trusted!
It's been almost a month now since i placed my order. The seller has provided with a fake tracking number which shows no update since 22.09.25! The tracking which i'm referring to is: LR518585567NL. The parcel seems stuck in Netherlands with no movement at all. The rest of my orders hasn't been shipped yet. Vawoo is a gang of thiefs and liars! Everytime i send the messages asking for refund they kept ignoring my request. I want full refund for my purchase! What part of this won't Vawoo understand? A police complaint has already been filed against Vawoo for scamming me. Shame on you Vawoo for treating your costumers like this!
14 September 2025
Unprompted review
Reply from Vawoo.com
Dear Babak,
We’re truly sorry to hear about your experience and fully understand your frustration. The tracking number you received is genuine — unfortunately, there was an unexpected delay in transit after dispatch from the Netherlands logistics hub.
Nevertheless, as a gesture of goodwill, we’ve processed a full refund for your order. Our sincere apologies for the inconvenience caused. We’re constantly working with our shipping partners to prevent such situations in the future.
Kind regards,
Vawoo Team
Great product and the best service…
Great product and the best service ever.
I have getting many orders and everything was absolutely amazing 🤩
Loved it 😍
8 October 2025
Unprompted review
Reply from Vawoo.com
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that you’ve been happy with your orders and our service. Your continued trust and kind words mean a lot to us. 🙏
We’ll be happy to serve you again soon — enjoy your vapes! 💨
Reply from Vawoo.com
Thank you, Pavan! 🌟
We really appreciate your 5-star rating and your support. It means a lot to us that you took the time to share your feedback. 🙏
We hope to see you again soon on Vawoo! 💨
Long arrival but seems to be original stuff in top shape
The things you get seems to be original. Thought the arrival are long it's worth waiting 🎯
30 August 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Jakob! 🌟
We truly appreciate your kind words and your patience with the delivery time. We're glad to hear you’re satisfied with the quality — we do our best to ensure all products are authentic and worth the wait. 🙏
Looking forward to serving you again soon! 💨
My order did not arrive
My order did not arrive. Support got confused and gave me wrong tracking numbers multiple times. In total it took 4 months just for them to tell me one item is out of stock and the rest should have arrived.
I asked for a refund. They gave me 50% and told me i should be thankful to even get that.
Truly horrible.
---
Edit to answer to the shop response:
I asked both of the 2 last step shipping services, both told me they cannot locate the package and the seller would have to inquire. I relayed this to you. Apparently you didnt request an inquiry.
At the end of the day:
No matter where the package got stuck in shipping - It is your responsibility as a shop to make sure I receive the product. I don't care wether you locate the original shipment or reship it, i just want to hold the product in my hands or get a refund.
The abysmal communication errors are just the icing on the cake.
3 March 2025
Unprompted review
Reply from Vawoo.com
Dear Stopu Itchi,
We sincerely apologize for the confusion and inconvenience you experienced with your order. Unfortunately, an incorrect tracking number was initially imported, which caused understandable frustration. Once the correct one was provided, all delivery records from several carriers confirmed that the package had been delivered.
We truly regret the confusion caused during this process. The partial refund was issued as a gesture of goodwill for the tracking mix-up, and we completely understand your disappointment. We appreciate your patience and feedback, which helps us improve our service and internal procedures.
Kind regards,
The Vawoo Team
Reply from Vawoo.com
Thank you, Franklin! 😊 We truly appreciate your kind words and support. Your satisfaction means a lot to us! 🌟
I was looking for parts for my…e-sigaret
I was looking for parts for my e-sigaret and found the website vawoo.com
At first I also wasn't sure if I would order online.
But after trying it once, everything went very smoothly, so I ordered again ... and again ... and I will keep doint this!
Never had any issues with them ... I order, I pay ... and receive it nicely :-)
Very glad I found them !
1 January 2025
Unprompted review
Reply from Vawoo.com
Dear Thierry,
Thank you so much for sharing your experience and for your kind words! We’re truly happy to hear that everything went smoothly with your orders and that you continue to trust us for your vaping needs. Your loyalty means a lot to us, and we’ll keep doing our best to ensure every order is just as easy and reliable.
We’re very glad you found us too, and we look forward to serving you again soon!
Warm regards,
The Vawoo Team
I’m waiting for my order 2 weeks and I…
I’m waiting for my order 2 weeks and I don’t have any mail or contact from vawoo where my order and when been in my country .I’m from Poland . My order number is 3202254
1 October 2025
Unprompted review
Reply from Vawoo.com
Dear Julia, we’re very sorry for the delay with your order #3202254. Our support team will contact you shortly with details and offer you some preferences as an apology.
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