Varsity Tutors Reviews 

12,851
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,098 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff and dedicated tutors for being exceptionally patient, kind, and supportive during regular learning sessions. Many people note that lessons are highly engaging, making it easy for students to understand difficult concepts and greatly improve their overall academic confidence. The minority of people were dissatisfied with unexpected charges, surprise subscription renewals, and recurring monthly fees that appeared on accounts without any prior warning. Some consumers also mentioned that customer service representatives were unhelpful and difficult to reach when trying to resolve frustrating billing questions or disputes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that tutors are patient,... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing high satisfaction regarding... See more

User experience

Consumers find user experience to be positive, highlighting how easy it is to access helpful resources and... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers praised knowledgeable agents and... See more

Payment

People report negative experiences with payment, expressing widespread frustration over unexpected charges... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son's tutor, Sherri is outstanding. She is enthusiastic. She is intuitive and patient and kind and encouraging, which is exactly what our son needs as he has special needs enjoying his sessions wi... See more

Rated 5 out of 5 stars

Varsity tutors makes it so easy to get your student help in all areas, it was almost too good to be true. Our tutor is so sweet and patient and hits all the areas my child was struggling in for math a... See more

Rated 5 out of 5 stars

Ms Laura is a very professional and experienced teacher. She has been teaching my granddaughter for four years. She is very kind and patient, all my family love her.

Rated 5 out of 5 stars

Teresa is an amazing tutor! My granddaughter has several learning disabilities and math is a real challenge. In three lessons Teresa was able to correct our granddaughter’s counting issues. Teresa use... See more


Company details

  1. Educational Institution
  2. Association or Organization
  3. Class
  4. Private Tutor

About Varsity Tutors

Information provided by various external sources

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Varsity Tutors is an innovative education technology company that is revolutionizing how students and professionals learn. We focus on an individual’s needs and, through our state-of-the-art digital platforms, connect them to the best experts and personalized instruction to achieve any goal.

Learn More

Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

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4.2

All reviews

(12,851)

1,108 reviews in the last 12 months

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Rated 5 out of 5 stars

VT and our Tutor is a life saver!!!

With out VT and our tutor our son would not be understanding the math, science and English assignments. She is a master teacher and she fills in the gaps where they are missing from classroom instruction at public school. We have been with Miss Sarah since 6th grade. Thank you VT and Miss Sarah. Life saver and seeing my child feel confident with himself makes us happy.

17 September 2026
Rated 5 out of 5 stars

Almost too good to be true.

Varsity tutors makes it so easy to get your student help in all areas, it was almost too good to be true. Our tutor is so sweet and patient and hits all the areas my child was struggling in for math and even goes over other ACT areas.

17 September 2026
Rated 2 out of 5 stars

Fire drill

So we never got reimbursed or rescheduled for the first appointment that went so poorly, and then recently there was a fire drill on campus. This was an unplanned event, and I was not able to attend class. I communicated that to the tutor, but there was no ability to reschedule.

17 September 2026
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Reply from Varsity Tutors

Hi Lucas- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 5 out of 5 stars

Wonderful experience …

My daughter has had a wonderful connection with her tutor and the company did a great job matching her with someone that matched her personality

17 September 2026
Rated 5 out of 5 stars

The entire experience

The entire experience, from the first call explaining what I was looking for, to the most recent where I down-graded the membership (from SAT prep ($800+ to a monthly active membership >$50) the customer service was outstanding. The tutors for my child were absolutely amazing and help build knowledge and confidence. In every way, I couldn’t be more pleased with Varsity Tutors.

17 September 2026
Rated 1 out of 5 stars

I had an absolutely horrible…

I had an absolutely horrible experience. Met with multiple different tutors, some of whom were telling me incorrect information about the exam I was planning on taking. After weeks of frustration and initial tutoring sessions with different tutors, I ended up requesting a full refund, which they granted (their only saving grace).

17 September 2026
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Reply from Varsity Tutors

Hi Anon- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 5 out of 5 stars

I found my tutor well suited to adult…

I found my tutor well suited to adult learners. She customized my experience, taking into account my familiarity with Romance languages. As a result, we have been able to move forward extremely quickly. I highly recommend my French tutor, Pat.

17 September 2026
Rated 5 out of 5 stars

My experience with Varsity Tutors has…

My experience with Varsity Tutors has been very positive. The platform provides a broad range of useful learning resources, including one-on-one tutoring, practice problems, diagnostic assessments, flashcards, self-study materials, live classes, and other tools that allow students to reinforce concepts outside of scheduled tutoring sessions. I found having these resources available in one place convenient and helpful when working through challenging material.

However, the standout part of my experience with Varsity Tutors was unquestionably my tutor, Amin Hassan.

Amin was exceptional. He was patient, understanding, encouraging, and remarkably good at explaining difficult concepts in a way that I could work through and understand. When I struggled with a particular concept, he never made me feel rushed or uncomfortable about asking questions or needing something explained again. Instead, he adjusted his approach, broke the problem into manageable steps, and coached me through the reasoning rather than simply providing an answer.

What impressed me most was Amin's ability to recognize when I was having difficulty and respond with patience rather than pressure. His approach helped make challenging material considerably more manageable and allowed me to work through concepts that had previously caused me significant difficulty.

Varsity Tutors offers an impressive collection of learning tools and resources, but ultimately the quality of tutoring depends greatly on the person working with the student. In that respect, I could not have asked for a better tutor than Amin Hassan. His patience, professionalism, understanding, and genuine commitment to helping me learn were exceptional.

I would recommend Varsity Tutors for its range of resources, but I would especially and enthusiastically recommend Amin to anyone looking for a patient, knowledgeable, and supportive tutor.

17 September 2026
Rated 5 out of 5 stars

Teresa is an amazing tutor

Teresa is an amazing tutor! My granddaughter has several learning disabilities and math is a real challenge. In three lessons Teresa was able to correct our granddaughter’s counting issues. Teresa uses creativity and alternative teaching techniques to connect with our granddaughter. She is so patient and supportive which has been such a blessing. I highly recommend Teresa and we are truly thankful she was assigned to our tutor request.

17 September 2026
Rated 5 out of 5 stars

My experience with Varsity Tutors has…

Thank you, AJ, for being so incredibly kind and helpful in resolving my concerns.

13 September 2026
Unprompted review
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Reply from Varsity Tutors

Hi Marion - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at customer-experience@varsitytutors.com with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

Rated 3 out of 5 stars

Time/cost transparency

I purchased 4 hours of service during the summer. Then I received an extra charge on my credit card. When I reached out to the company, the agent stated that the sessions went over my purchased time. As a client, I didn't know I had to keep track of the time. Since this was a prepaid service, I was not expecting any charges, nor was I aware that my sessions went over time.

12 September 2026
Unprompted review
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Reply from Varsity Tutors

Hi Autumn- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at customer-experience@varsitytutors.com with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

Rated 1 out of 5 stars

Scammers. Charging your card repeatedly without consent

The tutors are fine but they cancel at the last minute a lot and you can’t get a decent replacement.
We agreed to 12 hours of on line tutoring for 940$. A month later, they charged the account again for no reason. Their customer service was incomprehensible and clueless and eventually told me they would not refund me. I filed a complain with the BBB and disputed the transaction with my bank. This email is meant to warn others of this fraudulent business.

10 September 2026
Unprompted review
Varsity Tutors logo

Reply from Varsity Tutors

Hi Ashraf - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

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