Vape UK Reviews 

18,158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 9,423 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast, often next-day delivery, along with a wide selection of quality products and competitive pricing. Reviewers frequently highlight the excellent service, noting the easy ordering process, responsive support, and thoughtful touches like free chocolates and reward points. Many consumers express high satisfaction, often stating they wouldn't use any other company due to the consistent quality, reliability, and stress-free experience from ordering to delivery.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find products to be positive, highlighting the great selection, quality, and value for money. Many... See more

Service

Reviewers consistently highlight positive aspects of service, frequently describing it as great, excellent,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and speed of the ordering process.... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as good, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best store for Vape Goods. Used VapeUK for a month now after my local store closed down. I had my speculations on maybe this site was dodgy like I do with most sites but after multiple orders now... See more

Rated 5 out of 5 stars

Very satisfied as usual. That's why I keep coming back for more! Great selection, great service, good prices, family run business (UK based)... And since first order always comes along with a small c... See more

Rated 5 out of 5 stars

Been using VapeUK for a few years now and wouldn’t go any where else. Nic salts are always on offer and good quality and the variety of kits, salts and extras is really good. On top of that, delivery... See more

Rated 5 out of 5 stars

Website was brilliant, even I could navigate it with ease, and I’m not very computer savvy. Choice was very good, and the next day delivery service was amazing! I was quite impressed with the chec... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Vape UK

Written by the company

Vape UK is a leading supplier of vaping equipment, and since our inception in 2016, we've been providing a huge range of TPD-compliant vape kits, e-liquids, pods, atomisers and nicotine pouches to cater for every type of vaper.


Delivery and Shipping

FREE Royal Mail Next Day Delivery

We offer a free fully tracked, next-day delivery service with Royal Mail on orders over £20, placed before 9 pm. This is available 7 days a week (excluding bank holidays).

FREE DPD Local & DPD Pickup Next Day Delivery

We also offer free next-day delivery with DPD Local on orders placed before 9 p.m. This is available Sunday to Thursday (excluding bank holidays).


Contact info

Promotion box for Vape UK

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4.9

Excellent

TrustScore 5 out of 5

18K reviews

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Asks customers to review

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4.9

All reviews

(18,158)

9,232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The product is good and easy to put…

The product is good and easy to put together and use. The service regarding with ordering was easy to. But the delivery was not next day delivery with royal mail and it was just left in my garden without a knock at the door to let me know it had been delivered.

11 July 2026
Vape UK logo

Reply from Vape UK

Hi Chris,

Thank you for taking the time to leave us a review and for choosing to shop with Vape UK. We're delighted to hear that you found the product easy to assemble and use, and that ordering from us was straightforward.

We're very sorry to hear that your delivery didn't meet your expectations. Having looked into the tracking, it appears the Royal Mail delivery officer scanned the parcel before attempting delivery and determined that it was too large to fit through your letterbox. They therefore left it in what they considered to be a concealed safe place at your property. We're unsure why you weren't notified at the time; it may simply be that they didn't knock loudly enough before leaving.

Although we entrust Royal Mail with delivering thousands of parcels on our behalf, we appreciate how frustrating this must have been. We would recommend downloading the Royal Mail app and setting up your delivery preferences, where you can nominate a preferred safe place or a neighbour to receive your parcels if you're not available. This can help ensure future deliveries are handled exactly as you'd like.

Thank you again for your feedback and for shopping with Vape UK. We hope to have the opportunity to provide you with a full 5-star experience next time.

Best regards,
Michael @ Vape UK.

Rated 5 out of 5 stars

Content

Trying lost Mary bm6000 as a friend of mine has it and so I wanted to try it as my Geekvape has been discontinued very sadly

11 July 2026
Rated 5 out of 5 stars

Thankyou

Thankyou, vape was what I was expecting, in good working order and arrived swiftly.

11 July 2026
Rated 5 out of 5 stars

Easy to order, quick next day delivery

As always, quick and easy to order and again next day delivery arrived when it said it would. I always enjoy the little free chocolate in the package too. Have recommended to 2 of my friends who now always order from you. Highly recommended

11 July 2026
Rated 5 out of 5 stars

Another good buy

Another good buy. Speedy arrival and items all new and in original packing. As always came with the little orange chocolate that's the icing on the cake. Thanks as always

11 July 2026
Rated 5 out of 5 stars

Always top notch

Always top notch! Delivery always on time and if it's not they quick to help! Product's always good, been using vape UK for a while now and I won't use anyone else! Keep up the good work guy's and girl's

11 July 2026

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