Vape UK Reviews 

18,352
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 9,535 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, often receiving their orders the very next day, even with free delivery options. Many people highlight the reliable and efficient overall service, noting that their orders are always correct and well-packaged upon arrival. Consumers appreciate the wide choice of quality products available and the competitive pricing, especially when making bulk purchases. Reviewers also find the website easy to navigate, making the ordering process simple and stress-free. Additionally, many customers enjoy the thoughtful extra touches, such as complimentary chocolates or free gifts included with their purchases.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find products to be positive, highlighting the great selection, quality, and value for money. Many... See more

Service

Reviewers consistently highlight positive aspects of service, frequently describing it as great, excellent,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and speed of the ordering process.... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as good, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered from Vape UK a few times now, and they've been brilliant every time. Delivery is always next day, the products are exactly as described, and everything arrives well packaged. Reliable se... See more

Rated 5 out of 5 stars

Fabulous service, I received my Lost Mary refills the next day as promised at an extremley good offer. The website tells you all you need to know even the upcoming price increase in October - good to... See more

Rated 5 out of 5 stars

I have used vape uk before for instore purchases. Great customer service and knowledgeable about products. Thought I would give online a go. Web site easy to navigate to the products I needed with co... See more

Rated 5 out of 5 stars

Great choice of products, purchased the vape salts 5 for £10, loving the watermelon flavour not harsh on your throat . Good communication, next day delivery, fantastic! Nice little touch a complement... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Vape UK

Written by the company

Vape UK is a leading supplier of vaping equipment, and since our inception in 2016, we've been providing a huge range of TPD-compliant vape kits, e-liquids, pods, atomisers and nicotine pouches to cater for every type of vaper.


Delivery and Shipping

FREE Royal Mail Next Day Delivery

We offer a free fully tracked, next-day delivery service with Royal Mail on orders over £20, placed before 9 pm. This is available 7 days a week (excluding bank holidays).

FREE DPD Local & DPD Pickup Next Day Delivery

We also offer free next-day delivery with DPD Local on orders placed before 9 p.m. This is available Sunday to Thursday (excluding bank holidays).


Contact info

Promotion box for Vape UK

Shop Disposable Vape Alternatives

Browse the best reusable disposable vape alternatives on our website

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,352)

9,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My experience with these guys is always…

My experience with these guys is always spot on but my last order two of my vape pods tasted really weird. Nothing against the service though! Very fast delivery and easy to use website!

17 July 2026
Vape UK logo

Reply from Vape UK

Hi Chloe,

Thank you for taking the time to leave us a review and, most importantly, thank you for your continued support. We're delighted to hear that your experiences with us have consistently been spot on, that you found our website easy to use, and that your order arrived quickly as expected.

We're very sorry to hear that the two Elf Bar 600 prefilled pods you received didn't taste quite right. While this is uncommon, we completely understand how disappointing it can be when a product doesn't perform as expected.

Please don't hesitate to get in touch with our customer service team at help@vapeuk.co.uk. One of our dedicated team members will be more than happy to investigate the issue and help resolve it for you as quickly as possible.

Thank you again for your feedback and for choosing Vape UK. We truly appreciate your custom and look forward to assisting you.

Best regards,
Michael @ Vape UK

Rated 5 out of 5 stars

Amazing company

This was such a big help for me to order for my mum who’s disabled and not always able to get out the house £2.99 for next day delivery is amazing. Thank you so much highly recommended company

14 July 2026
Rated 5 out of 5 stars

Brilliant

Great Service, affordable and competetive prices as well as super fast delivery. Top notch, will order again👍

14 July 2026
Rated 5 out of 5 stars

Great service

Great service, always quick delivery and comes with a little chocolate in the packaging bag 😁

14 July 2026
Rated 5 out of 5 stars

Fabulous service

Fabulous service, I received my Lost Mary refills the next day as promised at an extremley good offer. The website tells you all you need to know even the upcoming price increase in October - good to be told in advance about these things - not the company's themselves it's the government! I will most definately be using you guy's again and would highly recommend you to anyone that vapes😊. Thank you for my order and the little chocolate you also put in, nice touch😉. Fiona.

16 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look