Ordered a vape doa emailed 6 days ago with no response expected to hear something by now. Update Received a response after this original post and they have been very helpful and organised a replacem... See more
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Review summary
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Reviews shaping this summary
Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
Company replied
I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
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The nicsalt are better priced than anywhere else I've seen, locally or online for Elux legends. Delivery is always fast plus you get loyalty points for buying.
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Company details
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
27K reviews
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Reply from Vape and Go
Hi Katy,
Beating the high street on price is exactly what we set out to do, and getting it to you quickly on top of that. Glad it worked out — thanks for the review.
Vape and Go
Reply from Vape and Go
Hi Jason,
Good to hear it arrived quickly. Thanks for taking the time.
Vape and Go
The all round service is impeccable
The all round service is impeccable, everytime I have purchased products delivered on time great prices quality juices a big thanks, before the government tries to get everyone back on cigarettes.
31 July 2026
Reply from Vape and Go
Hi Clive,
That's a lot of things to get right at once — delivery, price, and the juices themselves. Really glad it's been consistent for you. And you're not the only one keeping an eye on where the rules go next. Thanks for being a regular.
Vape and Go
The flavours are brilliant and the…
The flavours are brilliant and the service really good fast
31 July 2026
Reply from Vape and Go
Hi Debbie,
Really pleased the flavours are hitting the mark — we put a lot of thought into what makes it onto the site. Good to hear the service kept up too. Thanks for the review.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Gary,
Always is the word we like to see there — consistency is harder than getting it right once. Thanks for sticking with us, and for taking the time to say so.
Kind Regards,
Vape and Go
Very helpful and friendly staff great…
Very helpful and friendly staff great service fast delivery
29 July 2026
Reply from Vape and Go
Hi Ann,
Thank you for this — I'll make sure the team sees it, because being told they were helpful and friendly means a lot to them. Glad the delivery was quick as well.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Debra,
That's about the best thing you can say about a company, so thank you. We'll do our best to keep it that way next time you order.
Kind Regards,
Vape and Go
Easy website
Easy website, easy search. Excellent prices, good prompt delivery. Definitely a returning customer ☺️
30 July 2026
Reply from Vape and Go
Hi Beth,
Thanks for going through it point by point — the search especially is something we've spent time on, so it's good to know it's doing its job. Really pleased you'll be back.
Kind Regards,
Vape and Go
Great online vape company
Great variety of products available & fast delivery! If i cant get out to buy my vape juice or kits, this is definitely my go to site! They are fast to reply to emails & are always very helpful! I'd definitely recommend 😁
21 July 2026
Reply from Vape and Go
Hi Kelly,
Being someone's go-to when they can't get out is exactly what we want to be, so thank you for that. Good to hear the email replies have been quick too — that's something we've been working on. And the recommendation is much appreciated.
Kind Regards,
Vape and Go
Good products
Good products , great prices and swift delivery. Excellent company to deal with.
David Crombie ( South Shields )
30 July 2026
Reply from Vape and Go
Hi David,
Products, prices and delivery — that's the three that matter, so good to hear we got all of them right. Thanks for taking the time, and greetings up to South Shields.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi there,
Good price and prompt delivery is exactly what we aim for, so it's good to hear we managed both. Thanks for taking the time to leave this.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Liz,
Straightforward ordering and a fast delivery — not much else to ask for. Thanks for taking a moment to leave this.
Kind Regards,
Vape and Go
Marvellous company
30 July 2026
Reply from Vape and Go
Hi Angela,
Marvellous will do nicely — thank you. Much appreciated, and we'll look forward to your next order.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Mr Evans,
Thanks for this — three things called out and all three are ones we work hard at. Appreciate you taking the time to leave it.
Kind Regards,
Vape and Go
Missing item from my order
Missing item from my order. Had to pay an additional £5 to simply get what I'd already paid for once as they decided to send a small partial refund without discussion that wouldn't even cover the cost of replacement product let alone the additional delivery charge!
5 August 2026
Unprompted review
Reply from Vape and Go
Hi Isobel,
Sorry to hear this — that isn't the experience we want anyone to have, and we'd like the chance to look at what happened with the refund and the additional charge.
There's no order number on the review for us to trace it, so please email support@vapeandgo.co.uk with your order details and we'll come back to you.
Kind Regards,
Vape and Go
Love vaping
Service was quick dispatched the same day, very nicely packed parcel delivery was 2 to 4 days it was delivered on the third day nice going vape and go.
30 July 2026
Reply from Vape and Go
Hi Michael,
Same-day dispatch and a well-packed parcel — good to hear both landed, and that it arrived inside the window. Thanks for the detail, it's useful to know which bits are working.
Kind Regards,
Vape and Go
Helpful Product Guidance & Efficient Delivery
Speedy and effcient delivery service. Also provided very helpful advice on vaping and their products to aid in the product choice for the switchover from smoking to vaping.
29 July 2026
Reply from Vape and Go
Hi Tracey,
Thank you for this — helping people find the right kit is the part of the job the team enjoy most, so it's good to know the advice was useful rather than just a sales pitch. Glad the delivery was quick too, and do get in touch any time you want a steer on products.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Mike,
Thank you for your wonderful review! We're delighted to hear you always receive great service and that your vapes arrive on time. We truly appreciate your continued support and look forward to serving you again soon.
Regards,
Vape and Go
Reply from Vape and Go
Hi Na,
Thank you for your wonderful review! We're delighted to hear you were pleased with our prompt delivery, great service, and quality products. We truly appreciate your support and look forward to serving you again soon.
Regards,
Vape and Go
Reply from Vape and Go
Hi Glen,
Thank you for your wonderful review! We're delighted to hear you've once again had an excellent experience with our service. Your continued support means a great deal to us, and we look forward to serving you again soon.
Regards,
Vape and Go
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