All in one trading platform, the user interface is great, very easy to access and having every service in one place makes it unique. For users being able to learn and connect with other users make... See more
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Strong, ethical, and patient support; excellent spreads; instant, fast, and secure withdrawals; no withdrawal fees; and the company informs traders immediately of any market updates, whether... See more
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As stated in the title, I was given better understanding of my available options regarding my refund matter. Before this, I felt stuck and did not know how to continue. The support I received made th... See more
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I had a great experience with the assistant. She was very helpful, patient, and guided me clearly through everything I needed. Her support made the whole process much easier. Highly recommended!
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Company details
- Non-Bank Financial Service
- Currency Exchange Service
- Finance Broker
- Gold and Silver Trading Company
- Stock Broker
About Vantage Markets
Written by the company
Vantage Markets (or Vantage) is an award-winning multi-asset broker offering clients access to trade CFDs on Forex, Commodities, Indices, Shares, ETFs, and Bonds. With over 15 years of market experience and regulated in multiple jurisdictions, Vantage provides a trusted trading ecosystem that empowers clients to seize trading opportunities.
trade smarter @vantage
More than 5 million registered users worldwide
- 1000+ CFD products offered, including forex, commodities, indices, shares, etfs, and bonds
- Competitively low spreads from 0.0 pips
- Negative balance protection and maximum funds security
- Free educational resources and expert market analysis
- No fees charged for deposit and withdrawals
Vantage's wide range of trading platforms
- MetaTrader4 (MT4)
- MetaTrader5 (MT5)
- TradingView (NEW!)
- ProTrader
- Vantage App
Your Feedback, Our Priority
Your concerns addressed quickly and clearly
Your experience matters Our support team guarantees a thoughtful reply to every Trustpilot review within one business day (excluding weekends).
Contact info
iCount Building, Kumul Highway, Port Vila, Vanuatu
- jessica.zhou@vantagemarkets.com
- vantagemarkets.com
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You should know
4.3
Excellent
12K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vantage Markets
Dear Mustapha Kabeer,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
Great service
22 April 2026
Reply from Vantage Markets
Dear Selcuk Kizilhan,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
Poor support team
Everything is good, but the support team is very unhelpful, very long, I have emailed many times but still fail to help solve client problems
22 April 2026
Unprompted review
Reply from Vantage Markets
Dear Gimbab Kimchi,
Thank you for your patience and upon checking we see that your issue has been resolved. We'd appreciate if you could amend the score to match the recent experience you have experienced.
Please do let us know if there is any further assistance we can provide you with.
Best regards,
Vantage
SCAMMER FOREER
I initially made a profit of $400, but they refused my first withdrawal. Then I made a second withdrawal which was marked as successful, but I never received the money in my account. Furthermore, following that, I made a $60 deposit which was also refused, so it should normally be returned to my wallet since it wasn't credited to my Vantage trading account. But nothing, zero. Not only did they refuse to give me my money, but I haven't received any refund. I've sent screenshots and links proving my transactions from my wallet to my Vantage account to customer support over a week ago, and there's been no update from them, radio silence, and obviously, none of my problems have been resolved. This is a broker to avoid. Although I read the reviews before signing up, I thought I'd give it a try anyway. As the saying goes, once rotten, always rotten. Stay away from this broker, especially if you're a beginner.
This is to reply to Vantage's reply It seems I have to leave a negative comment for you to respond, even though you have my email and numerous messages requesting an update on my situation, and you haven't replied to any of them. Furthermore, you're talking about banks, but all my transactions are done through my cryptocurrency wallet, which, strangely enough, is incredibly fast when it comes to depositing funds into my Vantage trading account, but withdrawals are incredibly slow. The money is nowhere to be found, except in my wallet. So, no, none of my problems have been resolved so far. I still haven't received my refund of the $60 deposit into my Vantage trading account, which was refused, nor has my $300 withdrawal request been marked as successful in my transaction history, but I still haven't received anything in my wallet. So, stop responding if you have nothing constructive to offer. And as I mentioned in my previous comment, I wasn't expecting much when I signed up with Vantage, especially given the numerous negative reviews, which are justified, by the way. Having experienced it myself, I understand perfectly well that you are thieves, and I reiterate my warning: ALL BEGINNER TRADERS, AVOID THIS BROKER!
2 April 2026
Unprompted review
Reply from Vantage Markets
Dear Marie,
Thank you for following up on your inquiry.
Our internal investigation confirms that the transaction was successfully completed on our side. At this stage, the processing is handled by your banking provider. We suggest reaching out to their support team to confirm when the funds will be reflected in your balance.
We remain available to assist you should you have further questions or require additional details for your bank.
Kind regards,
Vantage
I opened an account and traded…
I opened an account and traded successfully. When I made a withdrawal, the 'confusion' began. The money was never sent to my bank. I contacted customer support and they seemed very attentive. Unfortunately, they have been 'confused' or requesting documents for the last six months. I have given them every document they requested. Now, they no longer respond to my emails. I am escalating the issue, but you should beware, you may trade, but you may never see your money. I hope this is simply a clerical error.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Lawrence Hansen,
Thank you for taking the time to provide us with your feedback. However, we were unable to locate any client experience that matches your description.
At Vantage, we are committed to delivering exceptional and authentic services to our valued clients and we look forward to hearing from you with further details so we may assist you better.
Kind regards,
Vantage
I have a withdrawal issue
I have a withdrawal issue, withdrawal not credited into my Bank account, the issue happend on 16th March, till now no resolution, inspite of contacting customer care so many times.Very poor customer service.
Hi,
I already contacted bank regardng this and Bank asked me the details of Sender Bank,Sender Name, Whether the transaction is IMPS/RTGS/UPI, and the URN number of the TRansaction.I convey this to Vantage support team 15 days back, still i didnot receive the information. Please take steps to give the details of the transaction as my Bank have requested, if the transaction is already happend,
Regards
16 March 2026
Unprompted review
Reply from Vantage Markets
Dear Giri,
Thank you for following up on your inquiry.
Our internal investigation confirms that the transaction was successfully completed on our side. At this stage, the processing is handled by your banking provider. We suggest reaching out to their support team to confirm when the funds will be reflected in your balance.
We remain available to assist you should you have further questions or require additional details for your bank.
Kind regards,
Vantage
It’s really easy to put in money BUT…
It’s really easy to put in money BUT when you want to do a withdrawal and get your money back it’s impossible. I have a few 100s now thats stuck in vantage because they REFUSE to help me. Don’t use this website if you don’t want to waste your money!
21 April 2026
Unprompted review
Reply from Vantage Markets
Dear Bella,
Thank you for your feedback. We previously requested more details via Trustpilot to locate your case, but we have not received a response.
Without this information, we are unable to proceed with further assistance. If you still require support, we welcome you to contact us via live chat or email us at support@vantagemarkets.com.
Kind regards,
Vantage
This broker is dogshit
App is constantly disconnecting when changing between trading accounts which requires to close and open the app again. Very problematic and inconvenient.
Also it is actually absolutely impossible to win anything in the spin of the wheel so keep that in mind. Basically a scam providing illusion that there is a chance of them giving you something for free.
21 April 2026
Unprompted review
Reply from Vantage Markets
Dear Neurvoya,
Thank you for your feedback. We previously requested more details via Trustpilot to locate your case, but we have not received a response.
Without this information, we are unable to proceed with further assistance. If you still require support, we welcome you to contact us via live chat or email us at support@vantagemarkets.com.
Kind regards,
Vantage
I just hope everything will be resolved…
I just hope everything will be resolved soon tho this is my 4th time reaching out and still not resolved.
21 April 2026
Unprompted review
Reply from Vantage Markets
Dear Numeriano III Acullador,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
Always responsive
Always responsive. Team is available 24/7! Thank you Marga for helping with my enquiry today. :)
21 April 2026
Unprompted review
Reply from Vantage Markets
Dear Erica Andreia,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
System Bug prevents withdrawal
I am writing this to alert other users and the Vantage management team about a persistent technical issue regarding the withdrawal process.
The facial recognition step (Zoloz KYC) keeps returning a "System Busy" error across all platforms and devices I've tested. To make matters worse, the system automatically imposes a 24-hour block after a failure, creating an endless loop of frustration.
As an active trader, I expect a reliable way to access my funds. Holding client funds due to a known system bug is unprofessional. I hope the compliance or technical team can reach out and resolve this via manual ID verification.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Johnny,
Thank you for reaching out and sharing your feedback with us. We understand how important this matter is to you, and we truly appreciate your patience and continued communication.
Upon further review, we can confirm that you contacted our support team regarding this issue. Please be assured that your concerns were promptly escalated to the relevant team for further investigation, and we have taken every step to prioritize your case without delay.
We understand that waiting for a resolution can be frustrating, especially when the issue impacts your trading experience. Please accept our sincere apologies for any inconvenience this may be causing. We want you to know that your case is receiving the attention it deserves, and the relevant team is currently in the process of conducting a thorough review.
As this investigation requires careful analysis to ensure accuracy and fairness, we kindly ask for your continued patience as we work to resolve the matter. Rest assured, we are doing everything we can to reach a resolution as quickly and efficiently as possible.
If you have any further questions or need additional assistance in the meantime, please do not hesitate to reach out. We are here to support you every step of the way.
Kind regards,
Vantage
I give you my my account details and I…
I give you my my account details and I sent public to see my trading ok let's do it 1124$
My account 20883455
Note it 1124$ your management scam with me I want to back in my account and start trading thank you
19 December 2025
Unprompted review
Reply from Vantage Markets
Dear Rao Atif,
Thank you for your feedback. Vantage is committed to providing a fair and reliable trading environment for all clients.
As part of this commitment, all accounts are subject to our Client Agreement, which outlines permitted trading practices and helps ensure all clients operate on a level playing field.
In cases where trading activity is inconsistent with these terms, we may take appropriate steps in line with our policies. While we understand this outcome may be disappointing, our responsibility is to protect the broader trading community.
Kind regards,
Vantage
Obstacles in Withdrawing Money from Vantage Markets
I have been operating my account at Vantage Markets since 2024. Earlier I made losses and had been depositing more funds via USD debit card. However, when I made profit, Vantage did not allow me to withdraw money to the USD debit card up to the amount I deposited previously. They forced me to withdraw to other methods which incur charges and forex losses.
Worse off, when I wanted to withdraw money on 20 April 2026 to one of my registered bank accounts which had been verified and I had withdrawn money to the same bank account previously, I had to re-do face verification and there was system error during face verification. After numerous attempts, the system wouldn't allow me to withdraw any money until 24 hours later or ask me to contact their customer service to lift the restriction. I wasted a lot of time contacting their customer service but they were not helpful at all. Besides asking for video and documents which I had provided previously, they insisted that I must provide a screenshot of the error message although I told them I had closed the windows without a screenshot. Clearly they were just giving excuses to stop me from withdrawing.
I requested to speak to my Account Manager to help resolve the issue. However, the Account Manager was very arrogant, refused to speak and didn't resolve the issue at all. Very shameful.
I can see that Vantage is just giving excuses to stop clients from withdrawing money. This is against the regulations! I expect Vantage to professionally resolve my withdrawing issue immediately without any further delay in order to uphold the integrity and reputation of Vantage Markets.
This is to reply to Vantage's reply. Vantage was just giving a blank denial . They can review my complaint via online chat with a customer service agent and also email correspondences with the account manager on 20 Apr 2026. It is very disappointing that Vantage doesn't admit the issues and improve their services to clients.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Swee Goh,
Thank you for taking the time to provide us with your feedback. However, we were unable to locate any client experience that matches your description.
At Vantage, we are committed to delivering exceptional and authentic services to our valued clients and we look forward to hearing from you with further details so we may assist you better.
Kind regards,
Vantage
Tom helped me login to my account after…
Tom helped me login to my account after 3 weeks of trying & ready to quit close my account walk away. Very patient & got the account working in the end so thank you again Tom
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Catherine Sayle,
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience with us. It is always our goal to ensure that our customers are satisfied with the service they receive.
We are pleased to hear that our Support agent Tom went above and beyond to resolve your issue. At Vantage, we are committed to providing traders with an exceptional and seamless experience. Your encouraging review and feedback are greatly appreciated.
If you require any further assistance, please do not hesitate to contact us via phone, live chat, or email at support@vantagemarkets.com.
Thank you once again for choosing Vantage.
Kind regards,
Vantage
My account was restricted after profits
My account was restricted after I requested a withdrawal of approximately $1,800. The reason given was “account activity,” without any clear explanation.
I contacted support, and they later stated that the issue was a mismatch between my name and my bank details. However, I have never used bank transfers. I only deposit and withdraw using my Binance wallet, and I can provide documents to verify this.
This happened only after making profits
Update: I was never stopped or restricted while trading, whether I was losing or making a profit. I was never informed of any wrongdoing or what specific “activity” they were referring to. The restriction only occurred when I attempted to withdraw my funds.
It appears there were no issues while I was depositing or trading, but once I made a profit and tried to withdraw, my account was restricted.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear A.Sobeh,
Thank you for your feedback.
Vantage is committed to providing a fair and reliable trading environment for all users.
As part of this commitment, all accounts are governed by a Client Agreement that outlines permitted trading practices and ensures all clients operate on a level playing field.
In cases where trading activity doesn't align with these terms, we take appropriate steps in line with our policies.
While we regret any frustration this may cause, our responsibility is to protect the broader trading community.
Kind regards,
Vantage
Good service client with Florence and…
Good service client with Florence and good broker
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Danny Domingues,
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience with us. It is always our goal to ensure that our customers are satisfied with the service they receive.
We are pleased to hear that our Support agent Florence went above and beyond to resolve your issue. At Vantage, we are committed to providing traders with an exceptional and seamless experience. Your encouraging review and feedback are greatly appreciated.
If you require any further assistance, please do not hesitate to contact us via phone, live chat, or email at support@vantagemarkets.com.
Thank you once again for choosing Vantage.
Kind regards,
Vantage
Florence's assistance at customer…
Florence's assistance at customer service was amazing, she seamlessly helped with my query, going above and beyond the meet all my needs.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Junior Tomas,
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience with us. It is always our goal to ensure that our customers are satisfied with the service they receive.
We are pleased to hear that our Support agent Florence went above and beyond to resolve your issue. At Vantage, we are committed to providing traders with an exceptional and seamless experience. Your encouraging review and feedback are greatly appreciated.
If you require any further assistance, please do not hesitate to contact us via phone, live chat, or email at support@vantagemarkets.com.
Thank you once again for choosing Vantage.
Kind regards,
Vantage
Fast & easy responds
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Hamza Sali,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
Great customer service from Charlie
Charlie is great help and very quick with responding.
20 April 2026
Unprompted review
Reply from Vantage Markets
Dear Gustav Otvars,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@vantagemarkets.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
Vantage
I’m having issues with withdrawal face…
I’m having issues with withdrawal face verification. What face are you actually asking for? I’m not stupid—I know how to follow simple instructions. Out of all trading platforms, Vantage is the least user-friendly. I don’t understand whose face you want to verify on my account. This is extremely frustrating.
18 April 2026
Unprompted review
Reply from Vantage Markets
Dear Vincent,
Thank you for your feedback. Please be assured that we are aware of your case and are currently investigating the matter. We will provide further updates as soon as possible. We appreciate your patience in the matter.
Kind Regards,
Vantage
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