Van MonsterReviews 

I had an excellent experience with van monster , dealing with customer service provided by Mike was professional and quick . Very satisfied with my vw caddy maxi van

Purchased a Peugeot e-expert from van monster was advised by Mark , the whole process was completed in less than 2 days with no hassle at all, Mark was excellent keeping me informed at all times, explained everything he could going that extra mile to help me with everything he could no hesitation in recommending van monster and Mark

Great staff great deal great experience

We recently purchased a new van from Van Monster and had a fantastic experience from start to finish. The whole process was smooth, straightforward, and completely stress-free.
A special mention has to go to Mark, our Customer Service Executive. He was professional, knowledgeable and incredibly helpful throughout. Nothing was too much trouble – he kept us updated at every stage, answered all our questions promptly, and made sure everything was in place for collection day.
The van was exactly as described, well presented and ready when promised. It’s clear that customer service really matters to Van Monster, and Mark is a credit to the team.
We wouldn’t hesitate to recommend Van Monster to anyone looking for a quality vehicle and a hassle-free buying experience. Thanks again!

The whole purchase of a van was quick and easy.
I was in and out of van monster in about an hour.
I told Brian what I was looking for and he took me straight to a van which I purchased. It’s was as easy as that.

We recently purchased a car and had the absolute pleasure of dealing with Mark Bolton, Dan and Lewis ( Wakefield branch) throughout the process. From start to finish, the experience was smooth, professional, and completely stress-free.
Mark took the time to answer all of our questions thoroughly, explained everything clearly, and made sure we felt confident in our decision.
The whole process — from viewing the car to finalizing the paperwork — was handled efficiently and transparently. Mark’s friendly and approachable manner made what can sometimes be a daunting experience actually enjoyable. We had travelled 200miles to collect the car, and it was thoughtful to receive a email checking we got home safely from Mark.
Thank you

DO NOT BUY FROM HERE. Originally bought a van that lasted 2 months because of an issue with the turbo which i had to hand back several times before being written off after a host of other issues. To be fair they gave me another van without additional cost that had to be handed back on same day as they gave me it with an oil leak then dpf had to be completely replaced only to find after 7 months and less than 5 thousand miles it has broken down again(timing belt and cam chain gone!) 1 bad van is maybe bad luck but 2 is down right unacceptable. The cost of repair is between £3-5k excluding VAT and the warranty offered only covers up to £2k. After contacting them they are no longer interested as its outwith there standard 6 month warranty, been left high and dry and out of pocket the best part of £10k (van price including VAT) as well as not being able to work as im self employed please avoid unless you want saddled with a van thats been battered and shoddily repaired and serviced. As these are all ex hire vans. Now moving goal posts with warranty. The copy i have in front of me clearly states any vehicle under 8 years old and under 80000 miles qualify for a claim and have wear and tear cover which the van in question qualifies. Is this not now the case?

Good service

I had a great experience with Van Monster Cannock.
Mark made the whole purchase completely pain-free from start to finish. There was no hard sell at any point, just honest advice and a really relaxed, friendly atmosphere.
Everything was clearly explained and handled professionally, which made the process straightforward and stress-free. I would highly recommend Mark and the team at Van Monster Cannock to anyone looking for a smooth and hassle-free van purchase.
Thanks again Daz

Mike Rossiter did all I asked of him; sourced the car, enabled the part ex and took care of the admin.....all without a drama. Honestly folks, what more could you possibly want?

Outstanding service from Chris Kershaw. We saw the van we wanted and he made the transaction very easy.
Good advice given, you can tell he takes a lot of pride in his job by his enthusiasm.

Mark was absolutely brilliant and really helpful in sorting out a van for us. He kept in touch and was on the ball as soon as the van was ready for us to collect. He was really professional but personable at the same time. Lovely bunch of guys, would recommend to anyone and would definitely go back if I needed to!

George and Danni

I recently purchased a Peugeot Partner van through Van Monster and had the absolute pleasure of dealing with Mike Rossiter throughout the process.

From start to finish, Mike was excellent in every aspect. Professional, knowledgeable, and genuinely helpful, he made the entire experience smooth and straightforward. He listened carefully to what I needed, sourced a top-quality Peugeot Partner that was spot on for our requirements, and kept me informed at every stage.

There was no pressure, no sales tactics — just honest advice, clear communication, and great service. Everything was handled efficiently, and the van was exactly as described.

I wouldn’t hesitate to recommend Mike to anyone looking for a commercial vehicle. A genuinely 5-star experience from start to finish.

Thanks again, Mike!

Emma at the Newcastle branch was amazing guided us through everything helped us with our questions. Was so easy and comfortable to talk to. Amazing member of staff cannot fault her one bit absolutely amazing. Van is excellent really happy with the customer service and vehicle. Thanks very much Emma 😊

Great experience from start to finish.
Fred was very helpful and knowledgeable and the process was very smooth. Would be happy to recommend.

Had the pleasure of dealing with Mike at the Warrington store when buying our car.

A great, smooth purchase with friendly, professional service from start to finish.

Received continuous updates throughout the process and Mike couldn’t do enough for us. Picked the car up and dealt with Chris who also provided top notch service.

Would definitely recommend 10/10. Bought vehicles in the past from different places and this was by far the best experience. Great service from down to earth fellas. Cheers.

Absolutely fantastic service, Chris was very professional and mega helpful, Chris was always updating me with smallest detail and replying for my emails within minutes, all process went excellent 👍 very highly recommended this company 😀

Van lasted 5 months and broke down , van monster collected it and inspected, told us over the phone the timing belt had snapped, a part which had aparantly been replaced before we bought it. However a week later the timing belt had made a remarkable recovery and it now wasn’t van monsters problem. Washed there hands of us. Worst mistake we’ve made buying a van from them.

From the moment I first made Contact with Chris, he was excellent, extremely helpful and accommodating, I felt completely relaxed and assured and he left me to decide without being your typical salesman. Offered various options for my situation and was informative and clear . Can’t recommend him and van monster enough, extremely happy customer with the service and of course the van.

i had the absolute pleasure of meeting Chris evans when I went into van monster to purchase a van, Chris not only helped me selecting a van he went through all the options.

Along with the incredible customer service I received, Chris also went above and beyond when I had a problem and completely put every right.

Ive been in business for 23 years and never came across anyone so genuine in sales. So much so if Chris ever left and went else where I would 💯 be happy to purchase from him again. Knowing he brings integrity, along with a great personality and professionalism at the core makes me extremely confident in he’s service

Also think this man should get a pay rise
From head office …… if he was my employee I’d be honoured to have someone like him on my team

Fresh of breath air !

Thanks Chris