The experience I got from Van monster was top notch. The customer service team is extremely professional and help. Many thanks to Ravinder.Singh for assisting all the way to secure my van
Company replied
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See what reviewers are saying
Rav was polite, welcoming and smart in appearance. This was an immediate excellent impression. We came to look at one van and ended up buying a slightly more expensive alternative van. Rav's knowle... See more
Company replied
Fast and efficient, Transfered the vehicle from Wakefield to Leicester so I could test drive the Vehicle, I had given the wrong address so when it came to the day of purchase they actually deli... See more
Company replied
The sales staff were polite, and knowledgeable, with no high pressure at all, and gave you space to look at several cars in your own time. They also have a good range of cars, at realistic prices. Som... See more
Company replied
Company details
Written by the company
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Van Monster
Written by the company
- The UK's largest choice of quality used vans
- Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.
Contact info
200 Aylestone Road, LE2 7LF, Leicester, United Kingdom
- 0116 404 0861
4.8
Excellent
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ravinder & Sarah at the Leicestershire…
Ravinder & Sarah at the Leicestershire depot were amazing. They both went above and beyond to deliver for us and we would highly recommend anyone using this particular branch.
31 March 2023
Unprompted review
Reply from Van Monster - Leicester
Thanks for your great feedback. We will pass these comments onto Rav and Sarah
Excellent service from Sarah and her…
Excellent service from Sarah and her team at the Leicester branch, we’ve purchased many vehicles over the years from her branch and we always get excellent vehicles and customer service!
3 February 2023
Unprompted review
Reply from Van Monster - Leicester
Thank you for your feedback, we will pass these comments on to Sarah and the team in Leicester
Ravinder made the experience brilliant…
Ravinder made the experience brilliant very helpful and an easy transaction.
6 December 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for the review. Great to hear Rav made the experience so easy.
Everything was good I traveled a long…
Everything was good I traveled a long way to pick up this van and from the first phone call ravinder was excellent. I would definitely recommend this branch of van monster!!
28 October 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for the review i will pass it on to Sarah and the Leicester team.
Very happy with Van Monster service…
Very happy with Van Monster service with buying our 5th van from them.
20 August 2022
Unprompted review
Reply from Van Monster - Leicester
John great to hear you are on your 5th Van. Thank you for the review i will pass it on to Sarah and the team in Leicester.
Ford Tipper Purchase - Leicester
Rav was very helpful from the first phone call, arranging the test drive to sorting out the paperwork for the purchase of the vehicle. A very smooth transition through all the stages.
15 August 2022
Unprompted review
Reply from Van Monster - Leicester
Caroline thank you for the review I will pass it on to Sarah and the team in Leicester.
This is the second vehicle we have…
This is the second vehicle we have bought from Van Monster Leicester, and again Will was so friendly and helpful we would not consider going anywhere else. We viewed the van on the Thursday and Will had everything arranged and completed for us to collect the following day!
27 July 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for the review, Great to hear it is your second purchase. I will pass it on to Sarah and the Leicester team.
Will at Leicester van monster was so helpful
Will at Leicester van monster was so helpful - nothing was too much trouble. Hassle free buying and getting the van sent up to Glasgow was hassle free too.
Thanks again and recommend van monster and Will @ Leicester.
25 June 2022
Unprompted review
Reply from Van Monster - Leicester
Michael thank you for the review I will pass it on to Will and the Colchester team.
Really good doing business with VM…
Really good doing business with VM Leicester👍🏻
23 June 2022
Unprompted review
Reply from Van Monster - Leicester
Andrew thank you for the review I will pass it on to Sarah and the team in Leicester.
Required second van for our business
Required second van for our business. We went to Leicester branch to see Will as we had dealt with him before. Again Will came up trumps. Excellent service and a pleasure to deal with. Process very straight forward from start to hand over of vehicle and nothing to much trouble. We will definitely return for our third vehicle. Thanks Will.
9 June 2022
Unprompted review
Reply from Van Monster - Leicester
Thanks so much for the feedback and will pass on your comments to Will and the Leicester team. We hope to serve you again in the future
they were all very friendly and very…
they were all very friendly and very clear in their explanations
28 May 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for your kind feedback
Very happy from the van quick turn…
Very happy from the van quick turn around and a easy process, Ravinder kept in touch and kept me updated
A++
14 May 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for your feedback. Your comments have been passed to the Team.
Such a quick and easy process- great van
So helpful throughout the process, we needed a new van quickly and Rav couldn’t have been more helpful and efficient. I highly recommend Rav and the team.
9 May 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for your feedback. Your comments have been passed to the Team.
Reply from Van Monster - Leicester
Thank you for your review. I will pas it on to Sarah and the team. Hope we can assist again soon.
The people at van monster where very…
The people at van monster where very polite friendly and helpful I came in for a van and they helped me find the right one and really quite
1 March 2022
Unprompted review
Reply from Van Monster - Leicester
Thank you for your review. I will pass it on to Sarah and the team. Hope we can assist you on your next purchase.
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