Stay away from them. We made 2 transfers with them over the weekend. They released the small amount but for some reasons they won't release our own money unless we provide documents. We will take it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Stay away from them. We made 2 transfers with them over the weekend. They released the small amount but for some reasons they won't release our own money unless we provide documents. We will take it... See more
Company replied
The worst service I’ve ever experienced, by far. The endless questionnaires. The not really understanding the requests or responses is insane. I have been going back and forth with them since the 11th... See more
Company replied
I experienced difficulties during my first trade here, some con people but Steve••~~~~BLY helped me through the process
Company replied
Started using VALR Exchange recently and i already feel i made the right move. The app is smooth, easy to use, and gives off a professional vibe. VALR offers an impressive Futures trading platform wit... See more
Company replied
VALR is Africa’s largest cryptocurrency exchange by trade volume, serving over 1.3 million users and 1,300 corporate clients. Founded in 2018, VALR offers products including Spot Trading, Futures, Staking, Lending, OTC Trading, VALR Pay, and a world-class API for businesses to build on and high-frequency traders. Headquartered in Johannesburg, VALR is licensed by the FSCA in South Africa, with approvals in Europe and initial approval from Dubai’s VARA. The company has raised $55 million from investors like Pantera Capital, Coinbase Ventures, and F-Prime. For more, visit valr.com
South Africa
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm not happy with the service this platform offers. have been on the platform for a month now, I have deposited close to 35k and everytime it comes to the withdrawal process they ask for more money.
I don't think this is a trustable source.
Is there any way i can get back my money.

Reply from VALR
Indeed the issue below was resolved, albeit three days later.
Thank you
Issue:
I have been depositing my mining profits to VALR for over a month now. No problems. Slow, but no problems. That is until yesterday. When I look in my VALR wallet, it shows a pending transaction. When I open the transaction, the transaction is listed under mempool.space, but with an ETA of "Not anytime soon". But wait....for just $55 it can be confirmed in ~13 minutes. I have checked this transaction with blockchair and from the sending side, no errors and even shows as complete. Contact VALR support and after sending extensive screenshots etc. the answer I get is, be patient we are working on it. I am not a happy customer and "just wait" is not an answer, it is a hope and I don't work on hope when working with money.

Reply from VALR
If you're looking for a reliable, secure, and locally supported crypto exchange, VALR is a top-tier choice. It's built for South Africans but operates with the polish and standards of a global platform.
Highly recommended for anyone looking to trade or invest in crypto with ease and confidence. Thankyou VALR for the smooth transaction ✨

Reply from VALR
I am learning how to trade with this app and it is becoming easy, first time it was hard but i didn't give up. I am still learning till today. It is the best app you can trade with and i highly recommend it because it's 200% trustworthy.

Reply from VALR
I've been using Valr for about a year now and it's great. Moved from other crypto apps to explore alts on Valr (they have a much wider selection) and never went back. Luno definitely has more features (I hear they're moving into banking as well now, not sure how that works) and is probably a little easier to use but Valr has a better fee structure in general. Chatted with customer support once about questions I had and they were prompt and helpful in their responses. I can't get much deeper than that as I don't know much more about crypto haha.

Reply from VALR
If you're looking for a reliable, secure, and locally supported crypto exchange, VALR is a top-tier choice. It's built for South Africans but operates with the polish and standards of a global platform.
Highly recommended for anyone looking to trade or invest in crypto with ease and confidence
🌟🌟🌟🌟🌟
Super smooth and reliable!
VALR has been amazing for my crypto journey. Super easy to use, deposits and withdrawals are fast, and the fees are low. I feel safe using it, and the support team actually responds when you need help.
If you're in South Africa and want a trusted exchange, VALR is definitely the one. Highly recommend!

Reply from VALR
The best trading application, very low fees, very fast withdrawals and deposits, that's why I use this

Reply from VALR

Reply from VALR
Valr is a great app.It has changed the way i understand crypto.

Reply from VALR
I have been using VALR since last year. It is a user friendly app and made lot of profit from it. I highly recommend it to those who want to start trading.

Reply from VALR
VARL Crypto is an exceptional platform that combines cutting-edge technology with a user-friendly interface. From seamless transactions to robust security features, it offers everything both beginners and seasoned investors need. The team behind VARL is responsive and transparent, constantly updating users and improving the platform. With impressive performance, innovative features, and a strong vision for the future, VARL Crypto stands out as a top-tier choice in the crypto space. Highly recommended!

Reply from VALR
Started using VALR Exchange recently and i already feel i made the right move. The app is smooth, easy to use, and gives off a professional vibe. VALR offers an impressive Futures trading platform with up to 40x leverage and zero-fee promotions that really stand out. The app is smooth and easy to use, and the API for automated trading is a great feature for anyone looking to level up their crypto game. Highly recommended! ❤️👍

Reply from VALR
Great app with an excellent UI design and fast withdrawal times for crypto exchange. Love that is also allows one to shop with crypto direct via App. ❤️

Reply from VALR
NEVER EVER!! Use this trading platform to trade people unless you want to lose your money. Okay. You have been warned. They don't care about their traders and just bring a bad reputation to the Forex trading industry even when you only use their platform as a channel to get your money from another trading platform to your bank account they'll steal your money and make it seem like, on their app main page it's still there when its NOT. Absolutely a bad trading platform!!!

Reply from VALR
I've been dealing with VALR for many years and never had a problem. However this changed. I am trying to withdraw crypto to my wallet and am unable as all the transactions expires. I've logged various support tickets and also left a message on their Facebook page and even sent an email to help email address. I get no response and the tickets being closed without being attended to. Event trying to use the online chat feature route me to log a support ticket and am to this day, unable to get any support.

Reply from VALR
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.