Deposit not returned, do not trust Review: I hired US Royal Transport to transport a car from Washington to Ocala, FL, and paid a $200 deposit on October 11. The service was quoted at $800, b... See more
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Sam Williams helped me with my vehicle transportation and his service was very expectational. I was having my cars shipped from California to Wisconsin and I didn't know any of the process of this con... See more
My name is Daniel O. I used USRoyal Transport to transport my car from AML dot Seattle to Irvington New Jersey last week. From initial quote to final delivery, their communication was exceptional. The... See more
Aaron was up front about pricing with no hidden fees! Unlike the dealership I bought car from but that’s another review! Also informed me about the competitors sales tactics since this was my first ex... See more
Company replied
Company details
Written by the company
At US Royal Transport LLC, we pride ourselves on delivering exceptional auto transport services across the nation. Based in Dallas, Texas, our team is dedicated to ensuring your vehicle is transported safely, efficiently, and with the utmost care. Whether you are moving across the country or purchasing a car online, we have the expertise and resources to meet your needs.
Contact info
4817 Blue Flax Dr, 75043, Garland, United States
- info@usroyaltransport.com
- usroyaltransport.com
4.2
Great
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good company on time with everything…
Good company on time with everything will do business again
7 April 2025
Unprompted review
Reply from Usroyaltransport
Thank you so much for the kind words! We're glad everything went smoothly and truly appreciate your trust in us. Looking forward to working with you again in the future!
Aaron Marshall got me a driver very…
Aaron Marshall got me a driver very fast and the process was totally painless!
2 April 2025
Unprompted review
Reply from Usroyaltransport
Thank you for the great feedback! We're happy to hear Aaron took good care of you and made the process smooth and easy. We appreciate your business and hope to work with you again soon!
It was a new experience working as a…
It was a new experience working as a transport with you.
13 March 2025
Unprompted review
Reply from Usroyaltransport
Thank you for taking the time to share your experience with US Royal Transport LLC. We truly appreciate your trust in our services.
“Outstanding Experience with US Royal Transport – Special Thanks to Jerry Smith!
“I had an excellent experience with US Royal Transport LLC. From my first contact with them, their customer service was outstanding—professional, courteous, and attentive to every detail. A special thanks to Jerry Smith, who handled everything with professionalism and kept in direct communication with me throughout the entire process. My car was handled with great care and was picked up on time as promised. I truly appreciated their efficiency and clear updates, which gave me peace of mind. It’s clear they take pride in their work and prioritize customer satisfaction. I highly recommend their services to anyone looking for a reliable and trustworthy transport company!”
11 March 2025
Reply from Usroyaltransport
Customer satisfaction is our top priority, and we truly appreciate your trust in us. If you ever need vehicle transport services again, we’d be more than happy to assist you. Safe travels, and thank you for choosing US Royal Transport LLC!
I’m a college student and was looking…
I’m a college student and was looking to ship my car from ohio to alabama. Sam williams gave me a quote for 275 i paid a 125 dollar deposit. First day he couldn’t find a driver for the price i let him know to up it to 300 , still no one . I tried to cancel and book with someone else , he called me the next day saying he found a driver but he wanted 600 but Sam talked him down to 550. After the booking was scheduled they picked up my car in a timely manner and dropped my car off the next day in the morning overall experience was great expect the high raise in price !
5 March 2025
Unprompted review
Reply from Usroyaltransport
We understand that price fluctuations can be frustrating, and we always strive to secure the best possible rates for our customers. In this case, due to driver availability and market conditions, the price did increase, but we did our best to negotiate a lower rate on your behalf.
We appreciate your patience and are pleased to hear that, despite the price adjustment, your overall experience was great. If you ever need our services again, we would love the opportunity to assist you.
excellent working with this company…
excellent working with this company very communicative would work again with them
14 February 2025
Unprompted review
Reply from Usroyaltransport
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with us. Clear communication is one of our top priorities, and we're glad it made a difference for you. We’d love the opportunity to work with you again in the future! 😊
Good experience with myra.
Good experience with myra.
I was completely impressed with their professionalism and customer service.
Thanks for everything.
10 February 2025
Unprompted review
Reply from Usroyaltransport
It sounds like you had a fantastic experience with Myra! Their professionalism and customer service made a positive impression on you. It’s always great to hear about excellent service! 😊
Came in a day only
Came in a day only, fast arrival. And very kind trucker!
5 February 2025
Unprompted review
Reply from Usroyaltransport
Thank you so much for your kind words! We’re thrilled to hear that your experience with us was fast and efficient, and that our trucker provided excellent service. Delivering on time and with a smile is what we strive for, and it’s always rewarding to hear positive feedback like yours. We look forward to serving you again in the future!
Best regards,
US Royal Transport
I recently used US Royal Transport LLC…
I recently used US Royal Transport LLC to ship my vehicle, and I couldn't be happier with the service. The team was professional, communicative, and made the entire process seamless. They kept me updated at every stage, and my car was delivered on time and in perfect condition. The driver was courteous, and their pricing was competitive compared to others I researched. I highly recommend US Royal Transport LLC to anyone looking for a trustworthy auto transport service!"
21 January 2025
Unprompted review
Reply from Usroyaltransport
Thank you so much for taking the time to share your wonderful experience with US Royal Transport! We’re thrilled to hear that our team provided you with a seamless, professional, and communicative service. Ensuring your vehicle is delivered on time and in perfect condition is always our top priority, and we’re so glad we could meet your expectations.
It’s also great to know that our pricing was competitive and that our driver left a positive impression. Your recommendation means the world to us, and we truly appreciate your trust in our services. If you ever need to transport a vehicle again, we’d be honored to assist you!
Thanks again for choosing US Royal Transport!
Best regards,
The US Royal Transport Team
I am car dealer and buy cars all around…
I am car dealer and buy cars all around United States and get it shipped by USroyalTransport and this week i got 3 shipped from different states. They have a great service and pricing. Good exp
16 January 2025
Unprompted review
Reply from Usroyaltransport
As a car dealer, we understand how important reliable and cost-effective transport is to your business, and we’re honored to be your trusted partner.
Your satisfaction with our service and pricing means a lot to us, and we’re committed to maintaining the high standards you’ve come to expect. If there’s ever anything we can do to make the process even smoother, please don’t hesitate to let us know.
We look forward to helping you with many more shipments in the future!
Best regards,
The US Royal Transport Team
I cannot express how outstanding this…
I cannot express how outstanding this company is to include the driver/transporter that was communicating with me for my transport. I will continue to use this company in the future. They have very quick response time and are respectful and friendly! Thank you!
20 December 2024
Unprompted review
I had two great experiences with US…
I had two great experiences with US Royal transport. Jerry Smith found me an hauler quickly both times and my cars were delivered in a reasonable amount of time. Communication was great both times!
3 December 2024
Unprompted review
Would recommend.
I had a great experience with US Royal transport. Jerry Smith found me a driver and the truck was delivered in a reasonable amount of time. Communication was great! Thank you!
13 November 2024
Unprompted review
I recently had my Toyota Camry shipped…
I recently had my Toyota Camry shipped from Chicago to Plano through US Royal Transport, and Iam very happy with the service. Sam Williams was professional, reliable, and kept me updated throughout the process. My car arrived on time and in perfect condition, exactly as promised. Sam's excellent communication made the entire experience smooth and worry-free. I highly recommend Sam and US Royal Transport for any auto shipping needs!
12 November 2024
Unprompted review
"Sam Williams" was a great help help me…
"Sam Williams" was a great help help me find the best Price and was so sweet would recommend
7 November 2024
Unprompted review
Amber was very professional,cordial and…
Amber was very professional,cordial and easy to work with from the beginning.
29 October 2024
Unprompted review
Excellent and Professional
Professional and excellent. From the moment they reach out to me and we discussed the details, I never doubted that everything will be alright.They kept their promise to deliver my vehicle and everything went smoothly.
24 October 2024
Unprompted review
Sam tried to double the pDOUBLE THE PRICE rice after we…
Sam tried to double the price after we had already agreed on 250.00.He tried charging me 500.00.This company is very deceptive I won't ever do business with them.I wouldn't recommend anyone else do business with them either. Phil
8 October 2024
Unprompted review
Reply from Usroyaltransport
Dear Phil,
We’d like to clarify a few things regarding your review. You didn’t pay a single penny to our company, and we’re aware that you’ve been working with multiple companies at the same time. The vehicle in question is a Toyota Sienna van, and the journey is over 400 miles, yet you expected the service to be done for just $200.
When our agent called you with an update, you refused to listen and then proceeded to leave a negative review without any basis. We believe this review is unjustified, especially since no financial loss or service failure occurred. We pride ourselves on providing fair pricing and excellent service, and we hope you reconsider your stance.
Great service from start to finish.
Great service from start to finish.
27 September 2024
Unprompted review
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