Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
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Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear w... See more
The speed that I was able to create an account and then also have it verified as tax exempt was astounding! I created an account, attached verification, compiled and paid for the order in under 15 mi... See more
It was easy to find the product I wanted and place the order. I had some questions about address numbers for the new mailbox so I consulted the ChatBot in the lower-right corner. There was a banner a... See more
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
2004 W Lincoln Rd, 60051, Lakemoor, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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It is the mother of all mailboxes very well made fast shipping great item!
Easy to purchase and select what you are looking for.
I had a question and started a chat and no one ever talked with me. I sat for over 5 min and not so m cut as a hello. I figured it out on my own.
I found what I wanted with an online search of the item number that was provided to me by the manufacturer. US Post was one of the first two companies that I contacted.
They responded very quickly to my price and availability inquiry via online chat. The other company took a LONG time to respond. US Post was a bit less expensive than the other company, too.
Also, US Post shipped the next day, and I received the product in a couple more days.
Took a long time for shipment to arrive, we were not able to get all doors engraved.
Overall great on product selection and answering product questions.
Price was best around.
Spoke with Renee very helpful and knowledgale.
Help through the order process.
The company has outstanding products. I’ve had this mailbox for 20 plus years. It’s still one of the best looking in the subdivision and it great to be able to get a replacement part when needed. I think that my landscaping crew may have damaged my unit accidentally.
Lance was quick to answer and helped me with the purchase.
The customer support responds quickly and completed the purchase I made easily with a phone call
The sales person...I don't remember her name....was super cool and patient. This is our first of about (9) more mailbox clusters we are going to purchase and the process was very easy and she was incredibly helpful.
We were very pleased with the cluster box. We were also pleased with how quickly the box was delivered.
It is installed and ready for use as soon as the post office get there locks installed.
Very professional, guided me with process which was very helpful. Very responsive team, definitely recommend!
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