Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
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See what reviewers are saying
Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear w... See more
The speed that I was able to create an account and then also have it verified as tax exempt was astounding! I created an account, attached verification, compiled and paid for the order in under 15 mi... See more
It was easy to find the product I wanted and place the order. I had some questions about address numbers for the new mailbox so I consulted the ChatBot in the lower-right corner. There was a banner a... See more
Company details
Written by the company
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
Contact info
2004 W Lincoln Rd, 60051, Lakemoor, United States
- 800-977-2626
- service@uspostmailbox.com
- uspostcompany.com
4.7
Excellent
265 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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The online chat service was very…incredible! Helpful, well- informed and efficient.
The online chat service was very helpful. Lance was responsive snd well informed to ask questions efficiently to guide me to what I needed.
17 June 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Bad ui on website
11 June 2025
Reply from US Post Company
Thank you for your feedback. Could you please provide some more information on the struggles you encountered on the website? This will help us create a better user experience for future shoppers.
Customer service was quick to work with…
Customer service was quick to work with in solving a problem
3 June 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
The replacement of a mailbox lock was…
The replacement of a mailbox lock was explained by customer service as well as the determination of the type required.
6 May 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Great phone support
Super nice, personable help by phone. The sales rep was very knowledgeable and helpful.
Update: Mailbox arrived quickly and looks great!
26 May 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
U.S. Postal Staff Know Their Product
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The product itself is well built and meets US Postal System standards. We are now waiting for them to install their lock.
25 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We take pride helping customers find answers to all of their questions regarding mailboxes.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Smooth experience
Web site was was easy to use. I made my purchase in minutes. The prices are the best I found
12 May 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Amazing & Quick Service
15 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
very easy to order and install.
7 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Process was so simple
Process was so simple. Took me longer to make my mind up than it did to place the order, pay for it and get it processed.
1 May 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Online access was easy
Online access was easy, found the product we needed, and company will ship within 1-2 business days.
1 May 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
FAST RELIABLE SERVICE
28 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Easy to order.
30 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Timely delivery and great product
The shipment was made on time, and the post box received was exactly what was ordered. Additionally, delivery was coordinated in advance to eliminate errors.
3 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. It truly does help us improve our customer service.
Customer Service help me confirm that I…
Customer Service help me confirm that I was ordering the exact correct part.
15 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
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