US Legal Forms Reviews 134

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ok So the Yearly cost is a bit of a distraction at first, because you expect to pay the $9 a month to get access to your amazing contracts!!! When i was charged it over drafted my bank account, which... See more

Rated 5 out of 5 stars

Not only did they have all the templates I would need for consulting with other business genres with a very wide, state specific bandwidth, but the one price per month is extremely reasonable and at... See more

Rated 1 out of 5 stars

Be careful to read all of the small print and checked boxes with this one. I purchased a Quit Claim Deed from this site and somewhere missed the tiny checked box to do a "subscription" so I paid $59 d... See more

Company replied

Rated 5 out of 5 stars

US Legal Forms is our go-to online site for legal documents. The forms are completely downloadable with detailed explanations and instruction. No walking step by step through an online questionnaire... See more

Company details

  1. Legal Services

Written by the company

US Legal Forms is the destination site for consumers, small businesses, attorneys, corporations, and anyone interested in the law, or in need of legal information, products or services.


Contact info

3.8

Great

TrustScore 4 out of 5

134 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Pleasantly surprised!I

I was pleasantly surprised how quickly and competently a Customer Service Representative answered the phone... and immediately made the change to my subscription that I requested. Thank you US Legal Forms. I'll be back whenever I need the help.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with for a…

Terrible company to deal with for a refund. They charged me $40 for one form when I cancelled after only one day. They make it look like it's $8 a month but they charge you for a full year upfront.

30 June 2023
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Jack hi! Very sorry if any confusion incurred!
Did you try our Support? If not yet, please chat here:
https://support.uslegalforms.com/
You can surely get a refund for the rest of the unused year, no worries.

Rated 5 out of 5 stars

Create Contracts with Confidence!

Not only did they have all the templates I would need for consulting with other business genres with a very wide, state specific bandwidth, but the one price per month is extremely reasonable and attractive.

Using the template as a jumping off point, saves hours of employee time, and helps to avoid missing standard protection clauses. Download is immediate and in several formats. Flows in to Adobe for online signatures when necessary. There are no long term commitments.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Our go-to site for legal documents

US Legal Forms is our go-to online site for legal documents. The forms are completely downloadable with detailed explanations and instruction. No walking step by step through an online questionnaire only to find that the delivered document is incomplete and doesn't meet our needs - after we've paid for it. US Legal is the best.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

This is a horrible website low quality…

This is a horrible website low quality and bad customer service as soon as I bought it I wanted a refund. Didn't get it.

17 February 2023
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Kenneth hi! We are very sorry if our site did not match your expectations!
On the refund situation though we could only repeat what our Support has already told you, I'm afraid:
Our records show that you have used the service, documents download included. Thus, sorry, this is not a refund case.
We've double-checked though that your account is fully canceled to make sure you are not charged for another monthly plan in the future.

Rated 1 out of 5 stars

FALSE ADVERTISING---DON'T USE THEM

UPDATE:
Yes, I was told that a full refund would be processed.
However, it seems that it wasn't going to happen until I mentioned Trustpilot and BBB and that the reviews said the same thing. If a person does not really push, then they may just give up and get a partial refund. I still think it is a very shady way to do business. The description, obviously has been a problem for years. Fix the description! (Oh, but why fix it when you get many people to pay that won't fight for the refund.)

I, like many other people, signed up thinking it would be $15.00 payment a month and after a month I could cancel. Instead they CHARGED me an annual fee of $180.00

IMMEDIATELY, I contacted the customer service. I was told "If you sign up for a monthly plan, will be billed $59./month". No where was there mention of $59.00 /month. Then was told that they can change my subscription to a one-month subscription MONDAY and issue a partial refund of $121.

When I responded to Sandy in Customer Service the only response was "We do not offer a subscription for $15"

In looking at review on Trust Pilot as well as the Better Business Bureau, I was one of MANY. Some signed up and it was $8.00 a month at that time. I guess they have gone up on prices.

This is horrible!

3 February 2023
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Pam hi! Sorry for any confusion caused with this pricing thing! Our Support informed me that you've been in communication with them today and that a full refund has been issued for you.
We hope this settles the case. Apologies for any inconveniences caused!

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