Use4Free Reviews 1,575

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the service, finding it very practical and helpful. Many people appreciate the good and flexible service, noting that the process of renting and returning is straightforward and efficient. The service is often described as excellent, with consumers finding it to be a great resource and a simple way to borrow a trailer. However, some customers also noted issues with the app, describing it as unstable or confusing at times, with difficulties in activating, unlocking, or completing bookings. A few other people also felt that the product itself occasionally had minor issues, such as missing parts or small damages, and some experienced problems with the trailer not being in place at pickup.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the app's ease of use for finding,... See more

Price

People report ambiguous experiences with price. Many customers found the service to be cheap, affordable, and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers found the app easy to use for unlocking, renting,... See more

Service

Reviewers mention positive feedback about service. Customers are very happy with the good and flexible... See more

Product

Customers had ambiguous experiences with the product. While some reviewers praised the trailers as strong,... See more

Based on these reviews

Rated 4 out of 5 stars

Customer service, by phone, made this otherwise crappy app great. The app itself, & the 45 minutes spent trying to make a booking, was nothing short of a disaster.

Company replied

Rated 5 out of 5 stars

Easy to use app (unlock, rent & return on the fly in about 2 minutes), great value for money (way cheaper than petrol station prices) and great customer service. Looking fwd to renting again from Use4... See more

Company replied

Rated 5 out of 5 stars

Every time I need a trailer it is so easy and fast. And even when one time I had placed a booking and it turned out the trailer wasn't in working condition the money got paid back in full without even... See more

Company replied

Rated 5 out of 5 stars

Hello Thanks for beautiful service. It's really practice service and really good. It's so helpful and cheep. Your trailers are strong and clean. Bygg Max guys are very good and have good and... See more

Company replied


Company details

Written by the company

USE4FREE tilbyr en rullende handlepose i form av tilhengere som gjør det enklere å gjøre store innkjøp til hjemmeprosjektet. Siden dette er en selvbetjeningsløsning, reserverer og låser du opp tilhengeren med smarttelefonen din. Transporter varene dine trygt hjem i en av våre praktisk utformede tilhengere. Appen er nøkkelen! Med appen vår kan du reservere, hente og returnere USE4FREE-tilhengeren din i noen få enkle trinn - alt i én app! Bak USE4FREE står Brenderup, markedslederen innen tilhengere i Sverige og med mer enn 30 års erfaring innen tilhengerutleie.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick availability of trailers

Quick availability of trailers, nice app, good prices and good help from the hotline consultant.

10 March 2026
Use4Free logo

Reply from Use4Free

Hi,

Thank you for the review and kind words!

Welcome back!

Rated 5 out of 5 stars

Awesome service

Awesome service

17 February 2026
Use4Free logo

Reply from Use4Free

Hi,

Thank you for the review and kind words!

Welcome back!

Rated 5 out of 5 stars

Very easy!

Every time I need a trailer it is so easy and fast. And even when one time I had placed a booking and it turned out the trailer wasn't in working condition the money got paid back in full without even having to explain myself. So very happy with the good and flexible service!

27 October 2025
Use4Free logo

Reply from Use4Free

Hi,

Thank you for the kind words and review!

Welcome back!

Rated 5 out of 5 stars

Great

Cheap and easy to do

8 November 2025
Use4Free logo

Reply from Use4Free

Thank you for appreciating Use4Free. We strive to make renting trailers feel easy and smooth

Rated 2 out of 5 stars

Turn signal did not work

Turn signal did not work. Impossible to get into contact with you by phone.

6 October 2025
Use4Free logo

Reply from Use4Free

We are sorry that you couldn't get in touch with us. We strive to have all trailers in good condition at all times.

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Only downside is the latency and amount of refreshes needed to make the actual booking. Problem was solved when i used the trailer from Byggmax and not Jysk.

28 October 2025
Use4Free logo

Reply from Use4Free

Thanks for your appreciation of our service.

Rated 5 out of 5 stars

Super initiative…

Customer service is remarkable. If there is any problem, Use4free are always available and quick with a solution.

14 October 2025
Use4Free logo

Reply from Use4Free

Hi,

Thank you for your review and kind words!

Welcome back!

Rated 4 out of 5 stars

Great deal

Great deal. Everything ok, but the app confusing Abt picture procedure. No phone to call

11 October 2025
Use4Free logo

Reply from Use4Free

Sorry to hear that you couldn't find the phone number to contact us. It's under the menu in the top right hand corner.

Rated 5 out of 5 stars

Easy to use

Easy to use
Easy to use
Easy to use

10 October 2025
Use4Free logo

Reply from Use4Free

Thanks alot.

Rated 5 out of 5 stars

Great way to borrow a trailer

Great way to borrow a trailer. App is very simple to use to find, book and pay for trailers, and to unlock and lock the padlock. 3 hours for free.

6 October 2025
Use4Free logo

Reply from Use4Free

We are glad that you appreciate our concept. Thanks for using Use4Free

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look