Uscreen Reviews 

232
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Uscreen has been a dream for me to work with. There is so much support for navigating my launch - anytime I have a question, someone is responding to my email or available to chat. The backend is easy... See more

Company replied

Rated 5 out of 5 stars

Thanks to Uscreen we were able turn our small YouTube channel (Refeel Yoga) into a viable source of revenue. They've enabled us to be able to teach, travel, study, while generating passive income and... See more

Rated 5 out of 5 stars

Uscreen has saved our business ( SecretActor.com ). Our revenue has more than doubled since we migrated 18 months ago from Vimeo OTT (of note: Vimeo OTT is awful - please don't go with them... See more

Company replied

Rated 5 out of 5 stars

We host our GVAA On-Demand training library on Uscreen and have been really happy with it. Clean interface, reliable video delivery, and it makes managing a subscription library surprisingly easy on t... See more

Company replied

Company details

  1. Software Company

Written by the company

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

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No recent history of asking for reviews

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4.6

All reviews

(232)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Uscreen has no doubt the best team and…

Uscreen has no doubt the best team and customer/membership support I've experienced in this industry. Building and launching a membership can be overwhelming but they made it so seamless for my team and me. I'm excited for everything that's possible!

28 November 2024
Unprompted review
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Reply from Uscreen

Thank you so much for your kind words, Mil! We're incredibly grateful for your positive feedback and for choosing Uscreen as your platform.

We truly value our customers and strive to provide the best possible support throughout your membership journey. We're thrilled to hear that our team made your launch experience seamless and that you're excited about the possibilities with Uscreen.

We're here to support you every step of the way. If you have any questions or need assistance with anything, please don't hesitate to reach out to our support team.

Rated 5 out of 5 stars

A video platform for content creators

The platform design and user experience. Everything is easy to build and for the end user easy to navigate. The funnels and automations are also helpful. Very positive experience. They’re very helpful. I always feel inspired from the team and their recent london event was amazing. Really helpful to meet other content creators and hear what’s working for them. I love how our videos also look super professional and our users have a clean easy experience when enjoying our content.

29 November 2024
Unprompted review
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Reply from Uscreen

Hi Clare!

Thanks so much for the awesome review! We're thrilled you're loving the platform.

It's awesome to hear you're finding it easy to use and build with. That's exactly what we strive for – making it simple for creators like you to shine. And we're glad the funnels and automations are helping you streamline things.

We loved connecting with you at the London event too! It's always inspiring to meet other creators and hear about their successes. We're so happy you're enjoying the platform and that your users are having a great experience with your content.

Keep creating amazing things!

Rated 5 out of 5 stars

Great customer service and often get updates

UScreen's customer service is usually very good and often come to your need quickly. The new features that come out are cool and it seems like they're listening to their customers when they're coming out with them which is great!

28 November 2024
Unprompted review
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Reply from Uscreen

Hey Jon,

Thanks for the kind words! We really appreciate you mentioning our customer support and the new features.

We're always striving to improve and make sure our platform is the best it can be, so we're glad to hear that you're finding the new features helpful. We definitely take customer feedback seriously when developing new features, so we're happy you're seeing the results.

If you have any suggestions or feedback on how we can further improve, we'd love to hear from you!

Rated 5 out of 5 stars

Definitely recommend

I moved over to Uscreen just over two months ago and the experience has been wonderful. They were just what I was looking for and more. So user friendly and I have had the opportunity to connect with other creators. It feels they really care about their customers.

24 October 2024
Unprompted review
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Reply from Uscreen

Hey Georgie,

Thanks so much for the kind words! We're thrilled to hear that you've had such a wonderful experience with Uscreen since joining us two months ago.

We strive to make the platform as user-friendly as possible and we're always happy to hear when creators are able to connect with others in our community.

We're here to support you every step of the way, so please don't hesitate to reach out if you have any questions.

Rated 5 out of 5 stars

Uscreen has made doing online teaching…

Uscreen has made doing online teaching and community to easy and effective. With it all built in one, there is no need for having to use tons of third party software (just a little).

Technical support is very prompt and will help solve whatever problem is needed.

21 October 2024
Unprompted review
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Reply from Uscreen

Thank you for your review! We’re so glad Uscreen has made online teaching and community building easy and efficient for you. It’s great to hear that our prompt support team has been able to assist whenever needed.

Rated 5 out of 5 stars

uscreen is the best option

uscreen is the best option if you are trying to build a feature rich membership service. we came from vimeo OTT and the different in feature set has made us very happy. i've yet to have a bad experience with the platform.

14 October 2024
Unprompted review
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Reply from Uscreen

Joey, thank you for the fantastic feedback! We’re thrilled to hear that Uscreen has been a great fit for your membership service and that the feature set has exceeded your expectations. It’s wonderful to know you’ve had a positive experience so far, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

I've tried many platforms... and Uscreen is the BEST.

I've tried many platforms for distributing my content (Wistia, Vimeo) and for managing my subscriptions (Teachable, Kajabi) but Uscreen was the one that had the cleanest interface, the highest resolution, the fastest connection, and the best tech support.

8 October 2024
Unprompted review
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Reply from Uscreen

Thank you, Matt, for your kind words! It’s awesome to hear that Uscreen has stood out for you in terms of interface, quality, speed, and support. We’re thrilled to be your platform of choice and look forward to supporting your success!

Rated 5 out of 5 stars

Simply amazing.

My overall experience has been excellent. It was so easy to input content and create a platform that looks professional. Now, I’m in the process of marketing it, and I couldn’t be more satisfied. Rob is amazing, and the Uscreen team is always looking for ways to help. They genuinely want you to succeed and are always ready to offer support in any way possible.

1 February 2024
Unprompted review
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Reply from Uscreen

Thank you so much to the BRH Team for such a thoughtful review! We’re thrilled to hear you’ve had an excellent experience and that creating a professional platform was seamless. It’s wonderful to know you’re satisfied with the support and care from our team—we’re here to help every step of the way. Wishing you continued success with your marketing efforts and beyond!

Rated 5 out of 5 stars

The fact that I could provide my zoom meetings with my members was make or break for me.

The fact that I could provide everything I wanted to my members here. Plus, other features I am excited to try that I think my members will really enjoy.

24 September 2024
Unprompted review
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Reply from Uscreen

Thank you, Tiffany, for sharing your experience! We’re so glad Uscreen has been able to meet your needs and provide the tools to connect with your members. It’s exciting to hear you’re exploring more features—we can’t wait to see how your community continues to grow!

Rated 5 out of 5 stars

Best decision for my business.

The products and capabilities blew me away. And what’s equally fantastic is the level of service, guidance, support and expertise you get from the uscreen team. I should’ve done this a long time ago but I’m glad to be with uscreen now. If you’re thinking about it, just go ahead and do it.

23 September 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you, Josie, for such a glowing review! We’re so happy to hear that Uscreen has exceeded your expectations and that our team’s support and expertise have made a difference for you. We’re thrilled to have you with us and can’t wait to see your business continue to thrive.

Rated 5 out of 5 stars

Uscreen is the standard for creators

Uscreen is the standard for video content creators. There is no better platform out there that is even close to as professional and seamless as they do it. My audience loves how clean and polished the platform is. They also give you a dedicated success manager to make sure you succeed. Highly recommend.

18 September 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you, Jesse, for your amazing review! We’re thrilled to hear that Uscreen has set the standard for you and your audience. It’s fantastic to know that the polished platform and dedicated success support are making a difference. We’re here to help you continue thriving!

Rated 5 out of 5 stars

Outstanding Service from Uscreen for Artistic Nature VideoOutstanding Service from Uscreen for…

Uscreen has been exceptional in helping me build and manage my Artistic Nature Video channel. Their platform is user-friendly, and the support team is always responsive and knowledgeable. Thanks to Uscreen, I was able to showcase my nature content with ease and professionalism. Highly recommend for anyone looking to share their video content effortlessly!

9 September 2024
Unprompted review
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Reply from Uscreen

Thank you, Sam, for your kind words! We’re so happy to hear that Uscreen has made it easy for you to showcase your nature content professionally. It’s great to know our platform and support team have been helpful along the way. Wishing you continued success with your channel!

Rated 5 out of 5 stars

Ease of setup is key

Ease of setup is key. I was up and running over a weekend. Really solid customer service as well!

9 September 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you, Micky!

Rated 1 out of 5 stars

Missing payments and customer service is the worst

I cancelled my account and had payments from my subscribers pending. Over 30 days later, I still haven't received my payment. Things happen, which I understand, but the problem I have is the absolute inability to speak to an actual person to get this issue solved. I can only communicate through email and then my email isn't answered until 3am and my issue is not being addressed - so, I have to rewrite my complaint to try to explain the problem and wait till 3am when I receive a response - that isn't helpful. Wash, rinse, repeat. It's maddening. While I was an active subscriber, customer service was great. Now, that I'm not, it's abhorant. I've spend several hours the last 2 days trying to get someone to help me. I've left messages on their social media. It is absolutely unethical to not provide a way to speak to someone with this company especially when dealing with missing payments. I'm still missing $200 that I am aware of, maybe more, and I have yet to receive any helpful information. I'm livid. Avoid any company that would treat customers like this.

6 September 2024
Unprompted review

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