Uscreen Reviews 

232
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Uscreen has been a dream for me to work with. There is so much support for navigating my launch - anytime I have a question, someone is responding to my email or available to chat. The backend is easy... See more

Company replied

Rated 5 out of 5 stars

Thanks to Uscreen we were able turn our small YouTube channel (Refeel Yoga) into a viable source of revenue. They've enabled us to be able to teach, travel, study, while generating passive income and... See more

Rated 5 out of 5 stars

Uscreen has saved our business ( SecretActor.com ). Our revenue has more than doubled since we migrated 18 months ago from Vimeo OTT (of note: Vimeo OTT is awful - please don't go with them... See more

Company replied

Rated 5 out of 5 stars

We host our GVAA On-Demand training library on Uscreen and have been really happy with it. Clean interface, reliable video delivery, and it makes managing a subscription library surprisingly easy on t... See more

Company replied

Company details

  1. Software Company

Written by the company

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

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No recent history of asking for reviews

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4.6

All reviews

(232)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been usingExceptional Platform for Content Creators Uscreen for several…

I've been using Uscreen for several months now, and it's an incredible platform! It’s fast, reliable, and the support team is always responsive and ready to help with any issues. Uscreen offers amazing opportunities for growing your audience and business. I truly feel supported at every step, which is crucial for success. Highly recommend Uscreen to anyone looking to take their content to the next level!

8 April 2025
Unprompted review
Rated 4 out of 5 stars

Reliable video-on-demand platform with…

Reliable video-on-demand platform with lots of features and customization possibilities. Great support team, always available and responsive. Rates on the high side though, especially after the last increase.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Finding Success with Uscreen

What I love most about Uscreen is how intuitive the platform is and the complete transparency it provides in analytics. Having clear, reliable data allows me to confidently make business decisions without any guesswork.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Uscreen is the way to go!

We've been Uscreen customers for many years and, along the way, we've grown with them. Their many many features make our business model possible, and their new analytics feature allows us for an incredible in-depth review of all of our customer's engagement and metrics. Almost everyday there's something new and Uscreen does take all our suggestion into account, which is amazing. Highly recommend taking a look at Uscreen if you're looking for a great video membership platform

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Solid Platform for Video Monetization

Uscreen is a reliable and easy-to-use platform for hosting and monetizing video content. It has the key tools needed to manage subscriptions and grow your business efficiently.

Would recommend it to anyone looking for a straightforward solution.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

We are very happy with uscreen

We are very happy with uscreen, especially for their service, the people are really helpful, friendly, their customer service is very good, and they care about our growth.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Every single person who we've…

Every single person who we've encountered at UScreen has been SO kind and helpful and just happy to work there. They're definitely doing something right with all their employees being 10/10. They have been so communicative and helpful and pleasant to work with every time. That's rare!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Uscreen has helped me grow my business…

Uscreen has helped me grow my business with its upsell, downsell, abandon cart, and refer a friend features. We’ve seen lots of growth and retention from these features. They are always coming out with innovative ways for the technology to help not only us as business owners but also our clients.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Uscreen is a gem!

Uscreen has been an absolute game-changer for our company! From the moment we started using their platform, we were impressed by how intuitive and user-friendly it is. Setting up the video library and customizing our website was a breeze. If you’re looking for a robust and reliable platform for video-on-demand, look no further than Uscreen. Highly recommended!

14 January 2025
Unprompted review
Rated 3 out of 5 stars

Pretty, but still having some growing pains.

THE PROS

It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing.

THE CONS

The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement.

OVERALL EXPERIENCE

It's been frustrating. Our company often feels like we signed on with a start up company and just have to grit our teeth through the growing pains. They do seem to be working on that growth, but not always in the areas we need to best serve our customer base.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

The best place to host a video membership

I highly recommend Uscreen! I've hosted my online yoga membership on Uscreen for over a year now and it's been the best decision that I've made for my business. Uscreen are constantly innovating to improve the platform with new features, their customer service is exceptional, and they create a wonderful sense of community and support for us as creators. It feels great to be part of the Uscreen community. Thank you Uscreen!

19 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you for your kind words and recommendation! We’re so happy to hear Uscreen has been a great fit for your yoga membership and that you’ve felt supported as part of our community. We’re excited to keep innovating and growing with you!

Rated 5 out of 5 stars

Uscreen: A Game-Changer for Our Business and Customers

Uscreen has been an outstanding platform, offering everything we were looking for and more. Their support and customer care are exceptional—responsive, knowledgeable, and truly embodying the spirit of partnership. The user experience they provide, including their apps, is seamless and greatly appreciated by our customers.

The analytics function is a game-changer for our business. It’s detailed, intuitive, and provides a comprehensive view that allows us to dive deeper into understanding our customers’ needs and preferences.

Uscreen is incredibly easy to work with, and their platform has been instrumental in helping us operate efficiently while delighting our customers. They are also continually innovating, regularly introducing new features that enhance the value they deliver.

1 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you so much for sharing your experience with Uscreen! We’re thrilled to hear that our platform, support, and analytics have made such a positive impact on your business and your customers’ experience. It’s especially rewarding to know the detailed analytics are helping you better understand your audience and their needs.

Our team works hard to ensure seamless operations and continually innovates to bring new value to our users, so your feedback means the world to us. We’re excited to keep supporting your growth and success and can’t wait to see what’s next for your business. If there’s ever anything you need, we’re here for you!

Rated 5 out of 5 stars

Absolutely love the seamless migration…

Absolutely love the seamless migration from my previous app platform. The support team at Uscreen are incredible and I have loved becoming part of the Uscreen family.

17 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you for your kind words! We’re so glad to hear your migration was seamless and that you’ve felt supported and welcomed into the Uscreen family. It’s a pleasure to have you with us!

Rated 1 out of 5 stars

Appalling Customer Service and I do not recommend their services

Appalling Customer Service. I do NOT recommend their services in any shape or form. They have a standard line when you want them to implement into your website to enhance member experience. "We value your input and we will put this forward to the tech team". 2. They charge $6 for every subscriber you get and top of the annual fee they charge. Minimum USD 1000. Thats not fair. 3. Asked them to implement features for my site, they used the same line as above. I had to spend additional money outside of Uscreen. Overall, my experience as a user has been frustrating to get them to do anything of which nothing. They dont value you. I value my subscribers and I do whatever it takes and spend money to ensure I keep my clients. Uscreen don't value you and it's a cash money making business. Again, I do not recommend their business whatsoever. If you see their response, that is not true, they didn't specify what feature they added LOL. It's just a reply to show you they took action. they didn't return any emails back. My feedback still stands

17 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you for sharing your honest feedback. I’m truly sorry to hear about your frustrating experience—it’s clear we fell short of your expectations, and we take that seriously. Shortly after you published this review, we launched a new feature that directly addresses the concerns you raised regarding enhancing member experience.

We strive to continuously improve our platform and provide tools that help creators succeed. Your feedback is invaluable in guiding these updates, and I sincerely hope you’ll give us another chance to show you the improvements we’ve made. If you’d like to discuss your concerns further or learn more about the new features, please don’t hesitate to reach out.

Rated 5 out of 5 stars

The girl is very patient with me.

15 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Hi Israel, thanks for your review. It sounds like you're saying that one of our team members was patient with you. If there's anything we can help you with, please don't hesitate to email our team at support@uscreen.tv - thank you!

Rated 5 out of 5 stars

Customer focused + Great Product

Customer focused, always updating the renewing their product and service, great customer service, pro-active, listen to their clients, and the platform itself is easy to use and has great features for the back and front end.

2 December 2024
Unprompted review
Uscreen logo

Reply from Uscreen

Thank you so much for your kind words, Laura! We truly appreciate you taking the time to share your positive experience with us.

We're thrilled to hear that you find our platform easy to use and that you value our customer-focused approach, including our commitment to ongoing product updates and excellent customer service.

We strive to continuously improve and listen to the feedback from our valued clients like you. Your support means the world to us.

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