Your pre-order process was easy and straightforward. The e-mail verifying shipment had me stoked. Item arrived in a timely manner. Inspected the item, and it was all intact: no bent corners or dents,... See more
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USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contact info
United States
- usagundamstore.com
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Replied to 72% of negative reviews
Typically replies within 1 week
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Package came on time and safely packed
Mixed on this business.
Overall great experience, I enjoyed majority of everything, however one of the parts came snapped and it was a crucial joint that connects to the left leg. I still support usagundamstore however the over the border shipping was a little bit too much for me.

Reply from usagundamstore.com
Great online store with fantastic stock.
Having the item in stock is a plus! Excellent packaging and fast shipping. No complaints here... Overall a first rate experience, A+
My Go-To Online Hobby Shop
USAGS is my go-to online hobby shop. They have a selection of quality products, use reliable shipping, and the times I've conversed with their staff have been very positive. I would highly recommend their services to anyone who enjoys scale modeling or figure collecting!
They have earned my business with great…
They have earned my business with great selection, communication, and safe Shipping!
I never have this classic model kit for…
I never have this classic model kit for a long time! Thanks
My experience was great
My experience was great. I had excellent communication with the seller and exponential wait time. I was pleased with this product.
3 purchases and counting
3rd purchase and I’ve had zero issues and complete satisfaction with my purchases and their quality. Boxes are in good shape, no broken runners or anything.
Came in great
Came in great, packaged always secure and communication is clear. Can recommend.
My order came quick
My order came quick, very well packed no damage! Can’t wait to get started on these Zoids kit
I get everything in a big box and it…
I get everything in a big box and it even came with the person who packaged it and a sticker. Nice experience👍🏽👍🏽
Your company always has what I need
Your company always has what I need, and is fast to deliver.
buying experience was good
buying experience was good, shipped properly in a timely manner
I live about 45 minutes away from the store.
I live about 45 minutes away from the store so I can stop by and pick up my paint supplies when we are in Daytona Beach.
The young lady who works at the register has been very helpful and is always pleasant. She makes sure that my points are correct and added to my account.
The prices are reasonable too.
I highly recommend them.
Alway great communication and order…
Alway great communication and order status updates. Have always been responsive when I reach out regarding any questions on an order or upcoming product.
Customer care
How user friendly the website is, the fast shipping and that the item was packed with care.
Fast delivery and order was complete!
Order came in quick
Order came in quick. I was able to preorder the model kit and they have stated that it will be in within a month. The kit came in time just as how they have said and was able to ship it out to me quickly. My order, as well as other orders that I have received, has been packaged very well with minimal to zero damage, only damage that I have seen was a couple dents around the other box, the kit itself was in good condition. As for the preorders, I don’t mind to wait to for them to get them in, just as long as we are notified when they will be actually received. No complaints on any of my orders.
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