Nice website with lots of ideas for keeping loved ones ashes in a whole variety of interesting ways. Love my little ceramic heart, perfect for what I wanted. Speedy delivery and good comms throughout... See more
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The website was easy to use, the urns are beautiful and such good quality. The urn I ordered is a lovely colour, a colour that signified the person. It arrived within 48 hours and was packed securely.... See more
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Clear descriptions and guidance. Kept updated re the progress of my order. Delivered as promised. The Urn, though for such as sad occasion, is absolutely beautiful. Thank you for restoring my faith... See more
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So impressed with this option, it was just perfect of what my mum would want. The item is beautiful, I purchased some notes so people could add their own message into the pillow. Mum floated ou... See more
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Company details
About Urns For Angels
Written by the company
We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.
We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.
Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.
If you would like extra assistance, please feel free to reach out:
- UK: +44 (0)20 4572 8870
- US: +1 (929) 930-4010
- Email: contact@urnsforangels.com
Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.
What you can expect from us:
- Handcrafted, designer urns and memorial jewelry chosen with care
- Compassionate support whenever you need it
- Worldwide tracked delivery, with no surprise customs fees
- A small, dedicated team that genuinely cares about your tribute
Visit our store at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Contact info
Urns For Angels, Unit 3-4, Ocean Park, Dock Road, CH41 1HW, Birkenhead, United Kingdom
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Absolutely fantastic product
Absolutely fantastic product. We were kept updated on the progress of the making of the urn by email, and it was very carefully packaged, a box within a box, with cushioning all around it. Thank you for providing this lovely tribute to our loved one.
6 February 2026
Reply from Urns For Angels
Thank you for your thoughtful review.
We’re grateful you felt informed throughout the process and that the urn arrived safely and well protected. We take great care with both communication and packaging, particularly given how important these pieces are.
It means a great deal that you chose us to create such a meaningful tribute.
Reply from Urns For Angels
Thank you for your kind review.
We understand how important both timeliness and sensitivity are during such a difficult period, and we’re grateful that this was reflected in your experience.
Your feedback is sincerely appreciated.
Reply from Urns For Angels
We’re grateful you took the time to share this.
It’s important to us that each urn feels dignified and fitting, and we’re pleased it met your expectations. Thank you for placing your trust in us.
Great choice & lovely quality Urns.
Great choice & lovely quality Urns.
Unfortunately have had to buy two in the last year , losing first our mum & then dad . But they are just perfect & quick delivery as well.
2 February 2026
Reply from Urns For Angels
We’re very sorry to hear of the passing of your mum and dad.
It means a great deal that you chose us on both occasions, and we’re grateful that the urns felt right and arrived promptly when needed.
Thank you for placing your trust in us.
The urn is beautiful but unfortunately…
The urn is beautiful but unfortunately it isn’t big enough and they don’t do a bigger size.
2 February 2026
Reply from Urns For Angels
Thank you for your review.
We’re pleased to hear that you found the urn beautiful. Cremated remains can vary more than many people expect depending on individual factors and the cremation process itself, which can occasionally lead to capacity differences even with larger urns.
We appreciate you sharing your experience.
Great service from start to finish…
Great service from start to finish loved the touch with the email so that you have an update with the progress of the item. The item came and it was beautiful and perfect for what we wanted it for.
27 January 2026
Reply from Urns For Angels
We’re grateful you shared this.
Keeping families informed throughout the process is very important to us, so it’s reassuring to know the updates were appreciated. We’re also pleased the piece arrived safely and felt exactly right for what you needed.
Thank you for choosing us.
Great urn and customer service
I reached out to the company to ask whether a biodegradable urn was suitable for international flights as I didn’t know how the urns seal. I recieved an email straight away back giving me all the information I needed. I went straight ahead and ordered the turtle urn. Unfortunately my order did not arrive in time for the funeral where I was hoping the funeral director would put the ashes into the urn for me. I reached out to the company and again got a timely response. I was promised another one to be resent asap and as promised it was delivered the next day. Again unfortunately we me being away for the funeral I had asked the delivery company to leave at my neighbours. The delivery company told me they had but they hadn’t and had in fact thrown it over a fence and so it was left on my driveway in the rain. Thankfully it was well packaged so the turtle is still ok. I let the company know about the delivery company and they replied straight away apologising even though it is the delivery company at fault not urns for angels.
20 January 2026
Reply from Urns For Angels
Dani, thank you for such a thoughtful and detailed review.
It was a pleasure speaking with you directly, and I’m grateful for the understanding and patience you showed throughout. I’m pleased we were able to resolve the initial delivery issue quickly and ensure everything was sorted ahead of your plans.
I’m very sorry again for how the courier handled the parcel, although I’m relieved the urn itself arrived safely. Thank you for keeping us informed — feedback like yours helps us hold our delivery partners to the standard we expect.
Wishing you all the very best for your trip.
Kind regards,
Paul Levy
Owner | Urns For Angels
Beautiful pendant for my dog Piper’s…
Beautiful pendant for my dog Piper’s ashes. Great quality. I’d highly recommend.
20 January 2026
Reply from Urns For Angels
Thank you for sharing this.
We’re honoured that you chose one of our pieces to hold Piper’s ashes. It means a great deal to know you were pleased with the quality, and we truly appreciate your recommendation.
Wishing you comfort as you keep her close.
What a professional team
Well, after searching for for a couple of months for a Urn for my wife's ashes, who passed in November, I come across Unrns For Angles, they have the best selection around.
Looking through their selection I found the Urn, for my Claire to finally rest in, at home.
I ordered the Ocean Blue Modern urn, this urn was the best one for my Claire.
When contacting them I spoke to Paul who is the CEO of the company who assisted me, Paul was very professional and caring with his approach and given me very good advice.
I found Urns For Angles where very professional when I contacted them and given me the advice to assist me in finding the right urn.
Thank you.
Robert Lockie.
20 January 2026
Reply from Urns For Angels
Robert, thank you for your thoughtful words.
I’m truly grateful that you felt supported during such an important decision. Choosing a final resting place for Claire is deeply personal, and it means a great deal that the Ocean Blue urn felt right for her and for your home.
It was a privilege to speak with you directly, and I appreciate the trust you placed in us.
Kind regards,
Paul Levy
Owner | Urns For Angels
Reply from Urns For Angels
We appreciate you taking the time to leave a review.
It’s reassuring to know the service met your expectations. Thank you for choosing us.
Absolutely Beautiful.
Absolutely Beautiful.
The Urn is big than expected, which was a pleasant surprise.
We worried about space for our loved one, but website guidelines were completely accurate.
It was easy to place the ashes.
The lid is nicely concealed underneath, inset into the base.
The apoxy glue is supplied, however there was a very amount, nevertheless there was just enough to glue down the lid.
12 January 2026
Reply from Urns For Angels
Thank you for such a detailed review.
We’re pleased to hear the capacity was reassuring and that the sizing guidance proved accurate. It’s also helpful to know the design and concealed lid met your expectations.
Regarding the adhesive, each urn is supplied with the amount required to create a secure seal, but we appreciate you highlighting your experience and will review this to ensure there is always comfortable allowance.
Thank you again for taking the time to share your feedback.
Brilliant compassionate service
Brilliant compassionate service
The staff at Urns for angels are following their calling. They have been greatly supportive and emotionally supportive since my order placement, the design and delivery. I appreciated their sensitivity and compassion and equally the beautifully made urns. Great craftsmanship to honour our loved ones resting place. Thank you Paul for your support for order 25890 dated 5 June 2025
21 January 2026
Unprompted review
Lovely urn for my mom’s ashes very…
Lovely urn for my mom’s ashes very pleased with it.
10 January 2026
A beautiful product and genuinely…
A beautiful product and genuinely lovely customer care. Highly recommend.
8 January 2026
What an excellent company
What an excellent company, providing exactly what was needed at a difficult time. Beautiful product, I chose the Purity Earthurn, carefully packaged and prompt delivery. Thank you
24 November 2025
Beautiful to hold ❤️
Beautiful to hold ❤️, a very tactile piece and looks stylish.
A tool to transfer the ashes would have been helpful
22 December 2025
Very helpfull.
19 December 2025
Reply from Urns For Angels
Thank you for your feedback — we’re glad we could be helpful during this important time.
Very fast service
Very fast service, quick reply from the owners after an email i sent them, the urn is lovely for my beautiful daughter who sadly lost her life at the age of 48 😪
3 January 2026
Reply from Urns For Angels
Thank you for your kind words. I’m glad we could respond quickly and that the urn was right for your daughter. Our sincere condolences to you and your family.
You are all amazing
You are all amazing, thank you for the perfect commerative urn to remember my best friend. He was known as Cat Dad to my two furballs Mr Bumble and Ronny B. They miss him terribly.
The quality of the urn is beautiful, thank you for a perfect urn . I will send a photo of it when I have had it engraved with Mike's name.
29 December 2025
Reply from Urns For Angels
Thank you for sharing this. It means a great deal to know the urn was a fitting way to honour your friend’s memory. My sincere condolences.
Great product, but service could be improved
Urn took more than 3 weeks to be prepared for shipping and then 12 days on the way with very slow courier company FedEx. Other than that urn it self is very elegant and matches the images and description. Thank you for that!
If you are in a hurry, dont rely on 1-2 week offered delivery time from order date.
Meanwhile, the communication with the company was appropriate and they were quite responsive despite our concerns regarding delay
12 December 2025
Reply from Urns For Angels
Hi Kārlis,
Thank you for taking the time to leave such a balanced and thoughtful review.
You’re absolutely right to flag the delay. While your urn was handcrafted to order, the extended preparation time combined with a courier postcode validation issue meant your delivery took longer than it should have. That’s on us, and I understand how frustrating that is — especially at such a sensitive time.
I’m very pleased to hear that the urn itself met your expectations and matched the images and description. That craftsmanship and accuracy is exactly what we aim to deliver every time.
Since your order, we’ve tightened our international address validation process and reviewed courier routing for EU shipments to prevent similar delays going forward.
Thank you again for your patience, your honest feedback, and for choosing Urns For Angels.
Kind regards,
Paul Levy
Founder & CEO
Urns For Angels
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