Up North Watches & Jewellery Reviews 

91
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would highly recommend UpNorth Watches & Jewellery!! An exceptional experience from start to finish and most of all, the service was impeccable. Genuine professionalism, and truly outstanding people... See more

Rated 5 out of 5 stars

Amazing service from UpNorthWatches. A genuine, fair offer on my watch without haggle after seeing it, seamless quick transaction for appraisal and payment. With what they had in stock it was tough to... See more

Rated 5 out of 5 stars

Had a really great customer experience when dealing with Curtis from Up North Watches. He also was great at educating me about the different pieces and helping me to decide which one would be good fo... See more

Rated 5 out of 5 stars

Amazing service. I messaged Curtis about a watch I wanted for my wife for her birthday he managed to get me the exact watch I wanted. He always answered my messages and kept in contact on delivery tim... See more

Company details

  1. Jeweler
  2. Costume Jewelry Shop
  3. Gold Dealer
  4. Jewelry Designer
  5. Jewelry Repair Service
  6. Jewelry Store

Written by the company

Welcome to Up North Watches & Jewellery, the heart and soul of our family-run jewellery business nestled in the famous spa town of Harrogate, North Yorkshire. With a legacy spanning over 9 years, we take immense pride in adorning the wrists of our valued customers with exquisite luxury watches. Beyond our local roots, our reach extends across the UK, Europe, and even to corners of the world, as discerning clients from various continents trust us to provide them with timepieces of unparalleled elegance. As passionate connoisseurs of horology, our commitment lies in not just supplying watches, but curating an experience that captures the essence of luxury and sophistication. For over 9 years, we have unfailingly catered to a discerning clientele, offering an opulent selection of luxury watches and certified diamonds that exude timeless allure. What sets us apart is our unwavering dedication to the pinnacle of craftsmanship and an unwavering commitment to delivering top-tier customer service. Our team of experts, possessing a wealth of knowledge and a genuine passion for the craft, stand ready to accompany you on an enriching journey through our extensive collection. Whether you seek a sophisticated timepiece that marries form and function or a radiant piece of jewellery that captures the light just right, our team's expertise ensures you find the perfect expression of your taste and style. At the core of our philosophy lies the belief that Up North Watches & Jewellery isn't merely about timekeeping or adornment, but an embodiment of luxury and elegance. We hold timekeeping in the highest regard, recognising it as an art form that transcends the mundane. Every watch we curate, every diamond we certify, carries the essence of this belief – a testament to the enduring splendour of craftsmanship and the artistry of each tick and tock. Join us in our horological journey, where we effortlessly blend tradition, innovation, and global service. Up North Watches & Jewellery, where luxury is redefined.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.7

All reviews

(91)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Curtis came Down to welcome us and took us up to his office were he has beautiful selection of Watches & Diamond Jewellery.

We will definitely be visiting again in the near future!

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Recently purchased a beautiful Vacheron…

Recently purchased a beautiful Vacheron Constantin from Up North Watches. Absolutely delighted with it. Service from Curtis was bang on. No messing around did me a great part ex on my Rolex Daytona Streep. Very happy customer. Will be back when I earn some more money for the next watch! Thanks Curtis and Up North watches team x

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Tutti Frutti Heaven

From the initial message on instagram to viewing the bracelet was so easy and hassle free. I then took delivery and needed making slightly larger, even though a hassle know doubt for most or a great opportunity to make a big mark up on it as they know you will struggle to get anyone else to be able to do what is needed. Curtis did the adjustment for very little in my opinion and within a couple of days.

Will definitely be using again & recommending to friends and family.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a great experience with Up North Watches. Curtis and the team were extremely helpful and professional throughout. Would highly recommend!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Always a very nice welcome the staff…

Always a very nice welcome the staff are very comforting and the service it’s always turn out of 10 by respectful staff will go out the way to ensure your visit is satisfactory and will always source anything that you need I cannot fault the service one bit 10/10

5 July 2023
Unprompted review
Rated 5 out of 5 stars

The only Rolex dealer I’ll ever use

Curtis helped source and quickly deliver two watches for us, one being a Tudor black bay and the other ladies date just Rolex. They manage to find the exact Rolex brand-new in a very short period of time and got me a great price. This is a fantastic business and I would trust them time and time again.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Up North Watches & Jewellery has become…

Up North Watches & Jewellery has become my go-to destination for all things watches and jewelry, and I can't praise them enough. The exceptional service and exquisite selection have consistently left me impressed. His knowledgeable team takes the time to understand my preferences, ensuring that I find the perfect timepieces and jewelry for my fiancée. Above all, his transparency and dedication to customer satisfaction give me peace of mind with every purchase. I highly recommend Up North Watches & Jewellery.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service and fair prices.

I enquired about a piece that Curtis advertised on social media and got a speedy reply. The piece was very very competitively priced. I couldn’t get to collect the watch until a Sunday (when Up North Watches are not usually open) but Curtis kindly agreed to come in and arrange collection despite over an hour to travel to meet me. Curtis was friendly and knowledgeable, and provided a top service. Would thoroughly recommend. Thank you!

21 August 2022
Unprompted review

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