Up North Watches & Jewellery Reviews 

91
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would highly recommend UpNorth Watches & Jewellery!! An exceptional experience from start to finish and most of all, the service was impeccable. Genuine professionalism, and truly outstanding people... See more

Rated 5 out of 5 stars

Amazing service from UpNorthWatches. A genuine, fair offer on my watch without haggle after seeing it, seamless quick transaction for appraisal and payment. With what they had in stock it was tough to... See more

Rated 5 out of 5 stars

Had a really great customer experience when dealing with Curtis from Up North Watches. He also was great at educating me about the different pieces and helping me to decide which one would be good fo... See more

Rated 5 out of 5 stars

Amazing service. I messaged Curtis about a watch I wanted for my wife for her birthday he managed to get me the exact watch I wanted. He always answered my messages and kept in contact on delivery tim... See more

Company details

  1. Jeweler
  2. Costume Jewelry Shop
  3. Gold Dealer
  4. Jewelry Designer
  5. Jewelry Repair Service
  6. Jewelry Store

Written by the company

Welcome to Up North Watches & Jewellery, the heart and soul of our family-run jewellery business nestled in the famous spa town of Harrogate, North Yorkshire. With a legacy spanning over 9 years, we take immense pride in adorning the wrists of our valued customers with exquisite luxury watches. Beyond our local roots, our reach extends across the UK, Europe, and even to corners of the world, as discerning clients from various continents trust us to provide them with timepieces of unparalleled elegance. As passionate connoisseurs of horology, our commitment lies in not just supplying watches, but curating an experience that captures the essence of luxury and sophistication. For over 9 years, we have unfailingly catered to a discerning clientele, offering an opulent selection of luxury watches and certified diamonds that exude timeless allure. What sets us apart is our unwavering dedication to the pinnacle of craftsmanship and an unwavering commitment to delivering top-tier customer service. Our team of experts, possessing a wealth of knowledge and a genuine passion for the craft, stand ready to accompany you on an enriching journey through our extensive collection. Whether you seek a sophisticated timepiece that marries form and function or a radiant piece of jewellery that captures the light just right, our team's expertise ensures you find the perfect expression of your taste and style. At the core of our philosophy lies the belief that Up North Watches & Jewellery isn't merely about timekeeping or adornment, but an embodiment of luxury and elegance. We hold timekeeping in the highest regard, recognising it as an art form that transcends the mundane. Every watch we curate, every diamond we certify, carries the essence of this belief – a testament to the enduring splendour of craftsmanship and the artistry of each tick and tock. Join us in our horological journey, where we effortlessly blend tradition, innovation, and global service. Up North Watches & Jewellery, where luxury is redefined.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.7

All reviews

(91)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend!

Would highly recommend!

We sold our watch to Mohammed at Up North Watches and it could not have gone smoother. Very professional and straightforward good people to deal with. Thank you

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Was very helpful and gave us options…

Was very helpful and gave us options before my wife and I decided on the perfect forever gift for our daughter thank you Up North Watches for your help advice and professionalism!

Jez and family

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Curtis resolved an issue for us under a…

Curtis resolved an issue for us under a very tight deadline, and we couldn’t be more impressed. It really makes you question why anyone would go to an authorised dealer when you can receive this level of service and support from them.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick & easy

Quick to respond and accommodating to my time too. Ran through the purchase with me in detail and felt very relaxed with the purchase.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and knowledge of…

Great customer service and knowledge of the industry and items I was interested in. Felt very confident throughout the buying process and extremely happy with my purchase. Will definitely be going back here and getting more stuff in the future!

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic personal touch…

Fantastic personal touch you wouldn’t get anywhere else friendly & efficient, after showing interest in a particular watch, Curtis was more than happy to sort an appointment to suit my needs.

I’ll be 100% returning in the near future.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, bought my first watch from up north and they made the journey so easy and fast! Sent a photo via WhatsApp and they advised would take a week and that’s how long it took. Shout out to Curtis for sourcing my first watch! I’m in love! Will definitely be seeing you guys again soon!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from UpNorthWatches

Amazing service from UpNorthWatches. A genuine, fair offer on my watch without haggle after seeing it, seamless quick transaction for appraisal and payment. With what they had in stock it was tough to resist coming away with another piece. Pleasure doing business with Curtis as always.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , very professional, great selection of watches , would definitely recommend buying your watches from here 👍

28 January 2025
Unprompted review
Rated 5 out of 5 stars

World class service!

Curtis provided a consummate professional service. He is informative, patient and customer centric.
He executed at speed, provided reassurance and took pride in delivering a genuine client relationship.
Despite the time constraints and short notice I gave him to work within, especially during the busy Christmas period, he managed to not just meet, but exceed our expectations. All whilst proactively remaining communicative and flexible to make sure my request was met.

A brilliant service and an even more brilliant professional behind it.

Highly recommended! In fact, I’ve already referred him

Thank you

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I messaged Curtis about a watch I wanted for my wife for her birthday he managed to get me the exact watch I wanted. He always answered my messages and kept in contact on delivery times and made the whole process easy on collection it was a very private and personal experience. I can’t recommend him enough. Only watch dealer I will be using.

6 December 2024
Unprompted review

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