UpAiry 

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Rated 4 out of 5 stars

Take to NL long to come advert said buy two get theee free only ended up with one pair not happy delivery was just thrown in garden when I was in didn’t even knock door to check

Rated 5 out of 5 stars

I meant to order the special deal buy 2 pairs/ get 3 free and somehow only had 3 pairs coming instead of five. It was most likely my mistake, but when I reached out to upairy Kimberly in customer ser... See more

Rated 5 out of 5 stars

I placed in my order on a holiday, nothing of concern. I realized I had input my shipping address incorrectly and panicked. I submitted an email to UpAiry’s customer support team that same day and kne... See more

Rated 1 out of 5 stars

Another dishonest company that charges you for a useless subscription without your knowledge or consent, just because you buy one item from their website. This should be illegal. P.S. the training pa... See more

Company details

Written by the company

We help parents succeed at potty training by making it easier and less stressful for both parent and child. Our proven approach gets little ones out of diapers faster, saving families time, money, and frustration while giving them the confidence to move forward. We understand the challenges of potty training, which is why thousands of parents trust us to help their children reach this important milestone.


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All reviews

(597)

547 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality made product

Quality made product. One measurement that should be considered is thigh circumference. I went up 1 size and it's still tight and hard for our son to be independent. Please seriously consider this.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Pants are useless they don’t absorb…

Pants are useless they don’t absorb anything total waste of money and they sign you up to a subscription for the tummy gummies after stating they are a free gift. Luckily I saw all the bad reviews (unfortunately after I’d already purchased) when I came to leave mine which prompted me to cancel before being charged. AVOID!!!

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Great potty training tools and customer service!

We’ve loved the UpAiry training underwear as we started potty training our almost 3 year old! One of the pairs we ordered had an issue with the elastic after just a few washes. I reached out to customer service and they sent me a replacement pair with free shipping immediately with no questions. We’re planning to order more to use as replacements for overnight pull ups as we continue our potty training journey. Highly recommend!

12 September 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointed

I received my package but was very disappointed because they leak and make a mess they don’t hold anything in. And when I made my order I was supposed to receive stickers a chart and some vitamins which I never received. I feel it was a waste of money and I wouldn’t recommend

8 September 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER! No refund or responses + charges not approved

DO NOT ORDER!
When you try to do a return/refund - they do NOT respond to you.
They offer you a refund and do not submit payment.

They then send you items that you NEVER approved or purchased until you see a charge on your account.

$80 later - I NEVER approved an item to be sent.
I AM PENDING a return - they have NOT refunded me my PROMISED money.

NO ONE responds to me.

I've emailed for the past week then came to see the charge on my account again!

It's been several emails - NO RESPONSE. no one gets back to you - you can't even file a complaint with the BBB because they're not listed.

The item does NOT fit my child - and I am out $80 with NO RESPONSES from the company!!! UpAiry

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Superior customer service

I overestimated the size of my great grandson and responded to Amanda’s email asking if everything was satisfactory with my order. I questioned if I could exchange the size two for size one. Kimberly replied that they already have processed a new order for the correct size and it was on its way. Unbelievable customer service especially in this day and age. So very much appreciated. Not to mention these adorable training pants are super comfortable and absorbent!! Thank you all so much.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Costumer care team and process

Grachelle was absolutely amazing and so helpful! Everyone on the customer service team has been wonderful. We just started potty training, and my daughter absolutely loves wearing her underpants. She gets so excited to put them on, and honestly, so do I! It has made starting this new stage so much more fun and exciting for both of us. We’re so happy with them and definitely recommend them!

11 September 2026
Unprompted review
Rated 4 out of 5 stars

The fabric is of good quality

The fabric is of good quality, it is made of cotton, it absorbs a lot, there is only one small detail that in the part where the elastic goes, it is uncooked, (as everything can always see some defect in the garments that does not mean that it is a poor quality) from there if it absorbs a lot there is no drain of pipi.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Feel like being scam

I ordered the pants, came with free gummy bottle. A month later they just took money from my account and sending another bottle. I emailed them 2 days ago to cancel but they still ignored me and sent me the confirmation email of the item is on its way???!!! And my daughter hates the taste, she only ate one!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping!

While my daughter still needs to give these gummies some to work, the delivery of them was so quick! I am very impressed. We all tried the gummies and they taste fine, my daughter didn’t complain and we’ve gone through a lot of options!

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Buying the bundle

Buying the bundle offer they have on signs you in to a monthly subscription of £31 for the gummies but there was no where stating this when I ordered them pain to cancel the pants them self are basically a padded pair of underwear and only would absorb a dribble not an accident if your child has an accident they are still wet right through clothes , I already thought I’d wasted my money and then the subscription caught me off guard the next month would not recommend

29 July 2026
Unprompted review
Rated 5 out of 5 stars

All very positive experience with the…

All very positive experience with the shipping and customer service. Parcel is intact and came with an information card to care for the products. Appreciate all the effort and can’t wait for bebe to try those out!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

The Best Investment for Early Potty Training and Elimination Communication

Upairy training underwear has completely transformed our potty journey. With an 8-month-old who quickly outgrew standard disposable sizing and was burning through over $50 a week, we desperately needed a sustainable, cost-effective alternative. Switching to Upairy not only solved our budget challenges, but it also completely cleared up our chronic diaper rash issues and dramatically accelerated our elimination communication efforts—our little one now consistently uses the potty for all bowel movements.
​The quality and design of these training pants are simply exceptional. They are wonderfully soft, incredibly comfortable, and feature adorable designs that hold their shape and vibrant look through countless wash cycles. Maintenance is effortless because they go right into a standard wash cycle, and any stubborn messes easily lift with a hot water wash and a targeted spray cleaner. While pee accidents do happen and they can leak a little bit, that is simply part of the natural process of potty training, and it is still so much easier to throw them in the wash than deal with endless wasteful disposables.
​Don't let anyone tell you that an 8-month-old is too young to potty train because it isn't true at all—we are already 75 percent trained! Pee is definitely the hardest part to master, but not having to clean up poop anymore is an absolute win in my book. While shipping takes a little time to arrive, the long-term savings, reduced waste, and skin-soothing relief make the investment entirely worthwhile, especially with their frequent buy-one-get-one deals.
​Upairy has made sustainable parenting practical, joyful, and completely worry-free. If you are looking to ditch the endless waste, stop diaper rash in its tracks, and simplify your routine, I recommend them to anyone and promise you will not regret making this change.

10 September 2026
Unprompted review

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