Unseenfootwear Reviews 

154
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Super comfy trainers, so much so that I ordered a second pair. Fast delivery and even the box they come in is of top quality. I have had comments about how good the shoes look at work parties and... See more

Rated 5 out of 5 stars

Five stars. So much thought and effort has gone into creating these trainers. Quality of materials used, fit, Made in Italy. The leather is superb quality. Comfort is 5 star. Styling is simple and eas... See more

Rated 2 out of 5 stars

They were great quality trainers but too narrow, contacted Unseen for a return and no response for 2 weeks, had to contact love the sales and threaten legal action before they contacted Unseen who the... See more

Rated 5 out of 5 stars

Fast service! Zero hiccups! Beautiful black box with lots of perfectly wrapped black tissue paper. And a lovely card from he main man! Doesn’t actually matter if it’s a copy it’s the thought! I was b... See more

Company details

  1. Shoe Store

Written by the company

Unseen Footwear delivers a refined, luxury experience with thoughtfully crafted sneakers that are both stylish and functional. Contemporary minimal branding and the highest quality materials, these modern sneakers provide the perfect combination of fashion and comfort for every lifestyle, from the office to the outdoors. Our footwear is made for the more discerning consumer, those that prefer quality over quantity.


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4.0

Great

TrustScore 4 out of 5

154 reviews

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4.0

All reviews

(154)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Sublime!

Fast service! Zero hiccups! Beautiful black box with lots of perfectly wrapped black tissue paper. And a lovely card from he main man! Doesn’t actually matter if it’s a copy it’s the thought! I was blown away before I even felt like Cinderella!
A lovely Glasgow boy has produced, designed and manufactured an amazing brand! Outstanding if I could give 10 stars I would! Trainers are different league too just incase you were wondering

4 August 2021
Rated 5 out of 5 stars

Absolutely superb

Absolutely superb. Faultless next day delivery, incredible quality. Worth every penny. You are paying a premium but it’s worth every pound over cheaper but inferior products

4 July 2021
Rated 5 out of 5 stars

An absolutely solid

An absolutely solid, well made and designed pair of trainers, you can dress smart or casual with them, I will definitely be using these guys again for my next pair. You pay for what you get and what I got was a quality pair of sneaks, I’d never heard of unseen footwear before but came across them online and I’m very glad I did. The footwear I bough was exactly as described I bought a size down, I’m normally a 7 but bought a 6 as recommended and they fit really good. Delivery was quick as well so I will be and would also recommend using unseen footwear definitely 5 stars.

26 June 2021
Rated 1 out of 5 stars

You must be joking!!!!

You must be joking!!!!
You accepted and confirmed my order.
You hv taken my money from my credit card - u didn't even ship my goods (FedEx confirmed this to me) - I send you 2 messages - No answer!!! - tried to call you - no answer!!!
I am starting to think this is all a FRAUD!

7 June 2021
Unseenfootwear logo

Reply from Unseenfootwear

Hello Mark,

Sorry they you feel the service wasn't good enough.

You sent us "2 messages" which we received and replied to when we opened the next business day, please note we are closed Saturday / Sunday as stated on the our website and contact forms.

As stated in our emails, the order was sent out within 24 business hours of the order being placed, via our FedEx international tracked service, unfortunately once the order was collected by FedEx here in Jersey they failed to scan the item into the system which delayed the order at the processing hub in the UK, the below is a response from our FedEx representative which was sent to you at the time.

"This has definitely gone, FedEx might say that it hasn’t as they cant see it in their system but I can see on the manifest that we receive from FedEx directly that it was sent. FedEx have been having some system issues recently so this is probably the cause of this but I will chase to see if they could try to clear up where the item is."

Sadly if FedEx failed to scan the order when stated there is little we can do, we shipped your order on time and with the service stated, we communicated within the times stated in our contact forms and tried to help as much as possible.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery! 4th sneaker to order but fist to arrive. Great!

Nice sneaker. Very comfortable and fits true to size.

16 January 2021
Unseenfootwear logo

Reply from Unseenfootwear

Hey EMU.

Thanks for the kind comments, much appreciated!

Rated 4 out of 5 stars

Trainers were great

Trainers were great
Delivery was not so great, ordered on the Wed, meant to be next day Delivery but never got them till the Monday. This However was Due to FedEx

12 January 2021
Unseenfootwear logo

Reply from Unseenfootwear

Thanks Chris, sorry there was a delay receiving your order... we are based in Jersey (Channel Islands) ... the weather can play havoc with deliveries sometimes.

Glad you're enjoying the trainers though :)

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Gave a very prompt response to a query I had. Trainers are also very good quality - will not be my last purchase.

11 January 2021
Unseenfootwear logo

Reply from Unseenfootwear

Thanks Scott, look forward to serving you next time!

Rated 5 out of 5 stars

Timeless

Simply, stylish and timeless really comfortable.

3 January 2021
Unseenfootwear logo

Reply from Unseenfootwear

Fantastic Huseyin, appreciate your comments !! :)

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