UNOde50 Reviews 

495
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery, stating that packages arrive promptly and safely across different locations. People also love the stunning jewelry quality, describing the pieces as beautifully crafted, meaningful, and comfortable to wear daily. Some people were dissatisfied with customer service response times and support, noting that getting assistance was very difficult. Consumers also mentioned occasional issues with specific items tarnishing or breaking unexpectedly after wearing them for a short period. Buyers expressed frustration when trying to resolve these problems through the available communication channels.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the beautiful design, excellent... See more

Quality

Consumers find quality to be positive, frequently highlighting beautiful designs, excellent craftsmanship,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times,... See more

Order

Users describe ambiguous interactions with order, highlighting that while many consumers found the website... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising the terrific and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I saw the product on a cruise but the size I wanted for the bracelet was unavailable. I therefore checked out your website. It was easy to navigate, fun to explore and find what I wanted. My issues s... See more

Rated 4 out of 5 stars

In love with my mixed metals bead necklace and bracelet but I would of loved to have gotten the other packaging. I added the option of the nicer packaging but I still got the paper one :( It is my... See more

Rated 5 out of 5 stars

I bought a bracelet when traveling. My friend admired it so much that I went online and ordered one for her birthday! I love my bracelet and I am sure she will be pleasantly surprised!

Rated 5 out of 5 stars

Absolutely love my Suerte bracelet from Unode50. Beautifully made, comfortable to wear, and full of that understated charm the brand does so well. It feels meaningful without being flashy, and the qua... See more


Company details

  1. Jewelry Store

Written by the company

Cada pieza de UNOde50 tiene voz propia y es capaz de transmitir fuerza y energía por sí misma. El compromiso como única forma de hacer las cosas lleva a UNOde50 a diseñar y fabricar en su sede central en Madrid. Todos los productos están fabricados a mano en España y hechos por nosotros.


Contact info

4.0

Great

TrustScore 4 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(495)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery from Unode50

Super quick delivery from Unode50. I have wanted this silver adjustable ball necklace for a while so when I received it, it did not disappoint. Quality and style are amazing.
Would highly recommend.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Pros and Cons

Pros: delivery was super fast and informative by email. Ring design and silver quality is excellent.

Cons: wished that there was an option to pick a ring box for packaging because it was a birthday gift. Also wished rings were available in 7.0 sizing instead of 6.0 to 7.5 jump (US).

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick shipment

Quick shipment. Good packaging. Items look like they look in the pictures. Good quality. More sales prices would make it even better. Also please says sold out for sold out items so that we don’t waste time and then get disappointed and frustrated by clicking on items that are not available.
Thank you.

18 May 2026
Unprompted review
Rated 3 out of 5 stars

Appalling customer service

Appalling customer service.

I recently bought some Jewellery from their store in Seville. The girl working there told me there was a 3 year warranty on all items once I have the receipt.
After 2 weeks, the silver was coming off my ring. I’ve contacted them and sent pictures but no response. The first email was 10 days ago. They sent an automated response stating that I will get a reply within 48 hours. NOTHING.
It’s a shame because I do like their products but after customer service like this, I will not be buying from them again.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst company

Absolutely the worst company. My chain broke within 35 days. I emailed, phoned and tried to contact someone to get a replacement as the breakage was through no fault of mine. Do not recommend and will never buy from them again. I am stuck with a broken necklace.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Fab shopping experienc- highly recommended.
Beautiful ring, fast tracked delivery- everything was straightforward & I would definitely purchase again

5 May 2026
Unprompted review

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