UniWigs Reviews 324

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the hair is soft, natural-looking, and well-made, often blending seamlessly with their own hair. Many appreciate the realistic appearance of the wigs and toppers, highlighting features like undetectable hairlines and comfortable caps. The customer service is frequently described as excellent, with people finding the support team helpful and responsive. However, some people were dissatisfied with the product quality, reporting issues like itchy wigs, detached wefts, or hair that became terrible after washing. Others experienced problems with color accuracy, finding that the received product did not match the advertised images or descriptions, and faced difficulties with returns due to customs fees or restocking charges.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the natural... See more

Quality

Customers consistently note positive experiences with quality, often praising the natural appearance and... See more

User experience

Consumers find the user experience to be positive, highlighting the natural look and comfortable wear of the... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, stating that the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing the team as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 4 pieces from Uniwigs, The hairline topper, The closed lace breeze, the closed lace airy elegance and the Leslie ponytail wig. All of these pieces are great and serve different purposes on my... See more

Rated 5 out of 5 stars

I had doubts initially because I have purchased so many wigs and toppers and I have encountered many issues. This Topper from UniWigs is well made, true human hair and probably the best topper I ever... See more

Rated 5 out of 5 stars

I’ve been really impressed with the Camille wig by UniWigs. It’s a soft blonde lob made with 100% Remy human hair, and it looks incredibly natural. The hairline is beautifully done with tiny knots,... See more

Rated 5 out of 5 stars

I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all ident... See more


Company details

  1. Headwear Store
  2. Hair Product Store

Written by the company

UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

324 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Smokey wig review

The Smokey wig

The Smokey wig is the perfect winter colour, the hair feels so soft and had a lovely wave to it straight out the bag . It’s also so long which I love! The lace is great and there is enough lace for me to put plaits in without the cap being visible. My head is on the smaller side, but it was comfy once I just put some tape around the ears . Overall the hair is soft and such a beautiful colour, I felt like a fairy!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Georgia by Uniwigs

I received Georgia and I have to say she is exactly as described on the website. She has a great front hairline with light knots due to the butter blonde color of the wig. She is 110% which makes her move like natural hair while providing a light density. Just today I’ve had her on for 12 hours and I couldn’t be more happy.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful hair, amazing quality

I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all identical), the hair is beautifully cut, often with subtle layers or face framing pieces. This company is truly looking out for women with hair loss, by offering stunning options at a great price point.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Unethical bait and switch tactic for sales

I got scammed. I sent a picture of my hair colour ahead of ordering. They recommended 16” vanilla butter blonde. When it arrived it was platinum cool toned blonde - Wayyyy lighter and not warm as mentioned to me. Support said to exchange for mousse brown. I started the exchange process and then received an email saying this colour is out of stock in this length and only available in their shortest hair length but I could go with truffle brown (darker and no highlights) with a processing time of 4-6 weeks. If I want to stick to mousse brown, it’ll be a custom order so it’s final sake and much longer processing time. This is a classic bait and switch technique that shady salesman have been using for years - a deceptive sales tactic where a seller advertises a highly desirable product (the "bait") to lure customers in, but when the customer arrives, the item is unavailable or inferior, and the salesperson pressures them to buy a more expensive, different product (the "switch"). This practice is illegal in many places and aims to trick shoppers into purchasing something they didn't initially intend to buy by using the attractive advertised offer as a false lure.

18 December 2025
Unprompted review
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Reply from UniWigs

Dear Jill,

Thank you for sharing your feedback.

After reviewing the case, we found there was a misunderstanding in communication, which we regret was not clarified at the right time. The Mousse Brown 16” you requested for exchange had been sold out and discontinued before the exchange confirmation was received, which is why it was no longer available. This was neither an intentional change after your request nor a “bait and switch.”

We have since explained this by email and offered multiple alternative solutions. We want to be clear that we do not engage in bait-and-switch practices, and availability changes were due to real-time inventory and product lifecycle decisions.

We sincerely regret that our earlier communication did not explain this clearly enough, which led to understandable frustration.

Our priority is always to help each customer find a suitable, satisfying product. Our customer service team remains available and committed to resolving this fairly and transparently.

Sincerely,
UniWigs Support

Rated 5 out of 5 stars

Amelie Wig

I received the uniwigs Amelie medical wig, and she is stunning! Perfect amount of hair for a bob. The cap construction is very comfortable and lightweight. The silicone in the cap too is a nice touch if you need that extra security! I chose natural black with brown tones and the colour is perfect and as described. Overall the piece is a great value for the price!

17 December 2025
Unprompted review
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Reply from UniWigs

Hi Rachael,

Thank you for sharing your experience with the Amelie medical wig! We’re so happy to hear that you love the fit, lightweight feel, and the added security from the silicone cap. It’s wonderful to know the color and density were exactly what you were looking for. We truly appreciate your feedback and are glad Amelie brought you confidence and comfort.

Sincerely,
UniWigs Support

Rated 5 out of 5 stars

Overall amazing experience!!

Absolutely love my wig from Uniwigs! The hair is super soft, the cap is comfortable and it looks natural. They are quick to respond to any questions you might have or make suggestions on pieces. Highly recommend to anyone looking for a budget-friendly wig that will boost their confidence!

27 November 2025
Unprompted review
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Reply from UniWigs

Hi Amanda,

Thank you so much for your kind words! We’re thrilled to hear that you love your wig and that the hair feels soft, comfortable, and natural. It also means a lot to us that our team was able to support you along the way. Your recommendation truly encourages us — thank you for choosing UniWigs!

Sincerely,
UniWigs Support

Rated 5 out of 5 stars

Stormy Lights (SKU SL1204)

The Stormy Lights wig (SKU SL1204) has a beautiful, natural blend with soft dimension that looks realistic in person. The fibers feel lightweight and hold their style well throughout the day. Comfortable to wear and easy to style without feeling or looking “wiggy.”

16 December 2025
Unprompted review
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Reply from UniWigs

Hi Nicole,

Thank you so much for sharing your experience! We’re thrilled to hear that you love the natural blend and soft dimension of the Stormy Lights wig. It’s wonderful to know it feels lightweight, comfortable, and easy to style without looking “wiggy.” Your feedback truly means a lot to us — thank you for choosing UniWigs!

Sincerely,
UniWigs Support

Rated 5 out of 5 stars

Uniwigs Jade wig

I have worn toppers for years and in the last couple of years, found Uniwigs. I love their toppers and am now branching out into wigs.
The Human Hair Jade Wig in Vanilla Butter blonde is lovely. For first time wearer of wigs, it feels secure. It is light weight and the hair feels lovely. I highly recommend

13 December 2025
Unprompted review
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Reply from UniWigs

Hi Jamie,

Thank you so much for your kind words and support! We’re truly honored to be part of your hair journey. It’s wonderful to hear that after years of wearing toppers, you’ve found UniWigs and are now exploring wigs as well. We’re especially glad you’re enjoying the Human Hair Jade Wig in Vanilla Butter Blonde, especially as a first-time wig experience. Your recommendation truly inspires our team to keep delivering quality and comfort. Thank you again for trusting UniWigs!

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Would buy again…

Would buy again! Excellent customer service to assist with color. I was nervous at first about the larger size circumference of topper as I have a smaller head and my previous was smaller. I was happy though since I went with longer hair for more security. I appreciate the fullness of hair as I was previously was doing hair extensions with my topper but didn’t need to with the coverage. Blends great and natural. Love it!

18 November 2025
Unprompted review
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Reply from UniWigs

Hi Megan,

Thank you so much for your lovely review! We’re thrilled to hear that our customer service helped you feel confident with your color choice. It’s great to know the larger topper size worked well for you and provided extra security, especially with longer hair. We’re also happy that the fullness and coverage eliminated the need for extensions and blended naturally with your hair. Your satisfaction means everything to us—thank you for choosing UniWigs, and we look forward to serving you again🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Love my Remy Human Hair Jade wig

Love my Remy Human Hair Jade wig! Wow first of all it’s light weight and feels like density of natural bio hair. Perfect for all wig wearers. The color 626H is also so gorgeous! It’s a salon color for sure. It is dimensional and not bray at all a cool blonde. Which I love! This piece is incredible!

8 December 2025
Unprompted review
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Reply from UniWigs

Hi Christi,

Thank you so much for your amazing review! We’re thrilled to hear that you love the lightweight, natural density of the Remy Human Hair Jade Wig. The 626R Vanilla Butter blonde is truly a beautiful, dimensional, cool blonde. It's well-loved by our customers and one of our best-selling color shades. We’re so glad it feels salon-perfect for you—enjoy!
🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Abigail Synthetic Wig

I ordered the Abigail 20 inch synthetic wig and I am very impressed by the quality for the price. The wig is soft and the cap is not at all itchy or uncomfortable, and customer service was great. The wig is pretty natural looking and the coloring is as advertised.

4 December 2025
Unprompted review
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Reply from UniWigs

Hi Brooke,

Thank you for your kind feedback! We’re so happy to hear you’re impressed with the Abigail wig. It’s great to know the softness, comfort, natural look, and color met your expectations, and that our customer service was helpful. Enjoy your new wig!
🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Uniwigs knocks it out of the park again!

I received the Natalie wig from Uniwigs recently. I normally wear toppers but wanted to try something different. I've shopped with them for several years and as usual, Natalie did not disappoint! The human hair was soft, the wig didn't look "wiggy" and as someone with a very small head, it was nice to find something that didn't slip and slide around. The order did take a while, but the company is upfront on the product page about shipping times when you order, so it was not a surprise. I haven't found another wig or topper company that offers this level of quality at these prices! Thank you Uniwigs!

8 December 2025
Unprompted review
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Reply from UniWigs

Thank you, Tracy! We’re so happy Natalie worked so well for you, especially with a smaller head size. We truly appreciate your long-time support and understanding of our production timelines.

🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

I bought several products just received…

I bought several products just received my airy Elegance and I am in love with this topper

8 December 2025
Unprompted review
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Reply from UniWigs

Thank you so much, Christine! We’re thrilled to hear you’re in love with your Airy Elegance topper. It means everything to us when a piece truly makes someone feel good wearing it. Enjoy wearing Airy Elegance, and thank you for recommending UniWigs!

Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Sophia from Uniwigs is absolute…

Sophia from Uniwigs is absolute perfection. The density is spot on at 110% looks so realistic and natural. The color Rooted Chocolate Truffle is stunning and perfect if you love warm brunettes. The length is perfect for day to day. Definitely a piece I’ll be gravitating to often.

5 December 2025
Unprompted review
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Reply from UniWigs

Thank you, Lorena! We love hearing how well Sophia fits into your daily life. The 110% density and Rooted Chocolate Truffle truly create a natural look, and we’re so glad she’s becoming one of your most-reached-for pieces.

Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

I genuinely really liked the Roxy wig…

I genuinely really liked the Roxy wig (SL2335). The fiber does have a slight shine, but it’s subtle and doesn’t look fake. What impressed me most is how soft, silky, and lightweight it feels. It’s super comfortable to wear for hours, easy to adjust, and falls in a very natural way. Overall, it turned out to be a surprisingly effortless and reliable wig for everyday use.

7 November 2025
Unprompted review
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Reply from UniWigs

Thank you, Amanda! We’re really glad Roxy surprised you in the best way. Comfort, softness, and a natural fall are so important for everyday wear, and we’re happy she’s been easy and reliable for you. Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

The Clara wig is genuinely beautiful

The Clara wig is genuinely beautiful and looks very natural. There was some tangling and it can be tricky to get extra volume, but the hair itself feels soft and there was absolutely no shedding. Overall it’s a really solid wig, especially for styling and everyday wear.

27 November 2025
Unprompted review
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Reply from UniWigs

Thank you, Aislynn! We’re happy to hear Clara feels natural, soft, and shed-free. We also appreciate your honest notes about styling—your feedback helps us continue improving for everyday wearers.

Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 4 out of 5 stars

Great customer service and quality

Great customer service. Quality and color is great. Definitely recommend this company

22 February 2025
Unprompted review
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Reply from UniWigs

Thank you, Vivian! We really appreciate your kind words and recommendation. It means a lot to know you’re happy with both our service and product quality. Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

UniWigs Modern Luxe

UniWigs is great! They're responsive with inquiries, the wigs are nice shake and wear options, ideal for a special event or for summertime. I tried the Modern Luxe wig and the colour is so beautiful and natural, the lace is decent, especially for my fair skin tone it can be hard to find lace that matches nicely. I've been wearing it here and there for 2 months and I'm still happy with it. It's very light weight though so I'll transition to something more densely crafted for winter 😊

26 September 2025
Unprompted review
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Reply from UniWigs

Thank you, Emmie! We’re glad Modern Luxe has been a comfortable, natural option for you, especially in warmer weather. We love that you shared how it fits into your seasonal rotation. Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Amelie Wig

I have had several Uniwigs pieces, and they continually get better and find ways to improve the quality and comfortability of each wig. The Amelie wig is absolutely gorgeous - I think this is a great, wearable style that a lot of women would look amazing in. The cap construction is so comfortable from the 100% hand tied cap to the silicone ear tabs and nape - if you are someone that has a sensitive scalp from hairloss or chemo, this cap would be amazing for you. Great job, Uniwigs!

19 November 2025
Unprompted review
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Reply from UniWigs

Thank you, Kristyna, for such a meaningful review. We’re especially happy to hear the cap construction and comfort stood out for you. Feedback like yours truly motivates us to keep improving with every new piece. Happy holidays🎄💗

Warmly,
UniWigs Support

Rated 5 out of 5 stars

Breeze - Great Human Hair Topper!

Previously, I bought from 2 sellers where I live. One sold me a topper she never should have and the other was the worst seller of anything I have ever encountered (lies, delays, wrong hair). I wasted over 3k that took me a long time to save up. I took a chance on Uniwigs and I am so happy I did as I was running out of time with my natural hair. My Breeze topper is Burmese hair, which is slightly wavy in the middle, and more wavy on the bottom. My natural hair is wavy with little shine, so it blends in nicely. I am thinning on the top so the 120 density is the right amount. Any more is too much at this stage. Please note, while shopping for basically anything on the internet, a lot of items will appear darker in person than portrayed on line due to professional lighting. My topper looks darker with my bathroom lighting but in natural light, it is lighter. If in different lighting, you might take it out of the box and think, holy cow, this is too dark! My topper took almost 8 weeks to arrive and I found customer service to be friendly and helpful. When I received it, I waited a few days before removing the tags or doing anything to it to make sure this was what I needed. Before pressing that 'pay now' button, please read the return policy first, and twice for higher priced items, to see if it suits you.

5 November 2025
Unprompted review
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Reply from UniWigs

Hi sweetie,

Thank you so much for sharing your story with us. We’re truly sorry to hear about the difficult experiences you had before finding UniWigs, and we’re genuinely honored that you chose to give us a chance—especially at such an important moment in your hair journey.

We’re so glad to hear that your Breeze topper has worked well for you. The Burmese hair’s natural wave pattern and the 120% density really do make it a great option for blending with wavy bio hair and providing natural-looking coverage without feeling too heavy. Your explanation about lighting differences is also incredibly helpful and thoughtful for other customers.

We truly appreciate your patience with the production time and are happy to hear our customer service was supportive along the way. Thank you as well for sharing such practical advice—it means a lot to us and to the UniWigs community.

Happy holidays🎄💗

Warmly,
UniWigs Support

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