Unity Insurance Services Reviews 

you keep increasing my premiums way above inflation, if I make a claim I can understand THAT, but when I am good payer and no claims ABOVE INFLATION GREED COME TO MIND.

Very timely and friendly communication with a quotation meeting all the Group's needs; and well below last year's cost.

Swift outcome of claim. Really understand what scouting camps and events are all about and the difficulties we can encounter.

Upon renewing our insurance Rob at Unity was able to answer all of my questions, which greatly simplified the process and ensured the cover was tailored to our exact needs. All communications were extremely professional and contacting Unity by the telephone was quick and simple. I was really impressed by the quality of the service! Well Done!

very helpful and answered all questions asked about renewing the policy, renewal cost hadnt increased very much . Last minute request to increase equipment and contents was processed within an hour and policy was renewed. We have been with them for more than 8years ,. qqqqqqqwqould recommend

Professional staff who were very prompt to reply with good information in response to my questions

Helpful and Patient, given time to process and assess the quotes without feeling rushed

On receiving our policy renewal I telephoned the company to make an amendment to the policy and found the staff to be really helpful, knowledgable and efficient.
The whole process was very easy.

Rapid and clear response, with a friendly message.

This was a very difficult process from start to finish.

We live in the Isle of Man and wanted travel insurance for a trip to Lancaster, should whether delay our boat home.

We could not opt out of health insurance even though we didn't need it, so paid the same as a European trip.

Each girl needed to fill in the full paperwork, then once I had sent this Unity lost them. We were passed from staff to staff, I had to do a lot of chasing to even get a quote. Then resend the paperwork through a 2nd time (which was 8 emails worth of attachments for copies of all paper work, which could absolutely be on one page and not 2).

In short I would not choose to use them again.

As never organised insurance before I found the staff i spoke to very helpful and pleasant explaining everything carefully as most I didn't understand

Prompt, pro-active and professional. Easy to deal with, clean, understandable documentation, dealt quickly with ad-hoc queries.

The personal touch, quick and responsive and clear on what is happening.

It was an easy experience and it seems to supply everything we need

We had to make a claim on the insurance for damaged drains at our local Guide Centre, Karen and Kaitlin made the process very easy due to their help and guidance, I can highly recommend Unity Insurance, this was the first time we have had to make a claim, and they made it less painful with their help.

Excellent customer experience. Staff are always very friendly and knowledgeable… Very simple process to renew our policies and very prompt and efficient service.. Never been any issues with them… Would definitely recommend them.

Every time I contact Unity, no matter who it is I am treated in a very friendly and professional manner in resolving any issues I may have.

Our broker worked hard to get us a good quotation for our policies.

So friendly and efficient! It is brilliant to be able to talk to someone over the telephone, and Lynsey was our contact this year. She was so helpful when I needed to check that a couple of changes in the way we operate would make no difference to the quote offered. An enormous thank you!