Penny Pension Reviews 654

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more

Company replied

Rated 5 out of 5 stars

I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more

Company replied

Rated 5 out of 5 stars

Penny is easy to use. The instructions are clear. Pensions were ‘found’ and added to the App in hours. Penny is now an important tool in my financial planning activity. I have recommended Penny... See more

Company replied

Company details

  1. Pension Office
  2. Non-Bank Financial Service

About Penny Pension

Written by the company

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

654 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy to use

Easy to use. App is easy to navigate

5 May 2026
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Reply from Penny Pension

Thanks for your review, Ashley! Great to hear you've found Penny easy to use and navigate.

Rated 5 out of 5 stars

I have worked in many places that I…

I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was actually pleasantly surprised that Penny found my pensions. Now I can see them in one place and check them from time to time.

21 April 2026
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Reply from Penny Pension

Thanks for your review, Firuta! It's great to hear Penny helped you uncover pensions you'd forgotten about and bring them all into one place.

Rated 5 out of 5 stars

Highly recommend. Thanks Penny!

I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about several of mine already. Would certainly recommend! Thanks Penny 😊

24 April 2026
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Reply from Penny Pension

Thanks for your review, Emma! It's brilliant to hear Penny tracked down your pensions so quickly.

Rated 5 out of 5 stars

A Penny For Your Thoughts!

Ok, many pension companies are offering the supposed service of grouping/transferring your pension pots etc.I tried with 1 well known one of these ..I have some dignity so will not name the company but think of an insect! You will get it!!!😉
They proceeded to get what i can only describe as some salesman/lawyer who took up around 90 mins of my precious time on the phone and still never actually carried any of my wishes out.
So whilst at work just over a week or so ago 1 of my fellow colleagues happened to recommend Penny Pensions highly.Showed me the app.Told me how straight forward the process was and how you are ultimately in control of which pots you add,transfer etc.
Well i can honestly say how fully correct that statement was.I am so far truly grateful to my work buddy for showing me that app.
Giving an honest opinion and to Penny Pensions for being so easy to use👌
Now i am still having issues with another hugely well known Pension provider who is basically lying about how much is in one of my biggest pots! So i truly would advise to think carefully about who and where you choose your legacy funds to go.After all most of us kill ourselves working into the ground to collect them.However i can truly say that in my honest hard working Scottish worker opinion.Try Penny Pensions.
You will be pleasantly surprised with the ease of it all.
A.S.

22 April 2026
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Reply from Penny Pension

What a fantastic review! Thank you for taking the time to share your experience—we appreciate it!

Rated 5 out of 5 stars

An important financial planning tool

Penny is easy to use. The instructions are clear. Pensions were ‘found’ and added to the App in hours. Penny is now an important tool in my financial planning activity. I have recommended Penny to my friends and family.

21 April 2026
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Reply from Penny Pension

Thank you for your review, Martyn—it's fantastic that Penny Pension has become such a positive part of your financial life!

Rated 5 out of 5 stars

Easy process

Easy process, smooth and great service so far.

21 April 2026
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Reply from Penny Pension

Thanks for leaving a review. It's great to hear that you're enjoying Penny Pension!

Rated 5 out of 5 stars

Simple and easy to understand

Simple and easy to understand, customer service great. Currently waiting on all my pensions being transferred but so far a very easy process.

21 April 2026
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Reply from Penny Pension

Thanks for your review, David!
We're glad you found the process simple to understand.

Rated 5 out of 5 stars

Simple and StressFree

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusing process.

What I liked most was how streamlined it felt. Instead of trying to remember all my past pension providers, Penny guided me through the process and saved a lot of time. It definitely made me feel more in control of my retirement savings.

21 April 2026
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Reply from Penny Pension

Thank you for your review, Louanna!

Rated 5 out of 5 stars

Penny Is Amazing

I didn't know that Penny existed and I worked for many companies and I've contributed by paying my pension in most of them as recently it became a must which is good as something like 20+ years ago we never paid any pension. Anyway I heard of Penny through a friend and I signed up for it and it's the most amazing pension app in the entire UK. First, it is free you don't pay any fees and second which is most important they act very quickly once they get your consent and they collect all your pensions from every single company that you left and had no idea how much you had in pension then they add it all up for you in one place and then the finale is the best which is the growth as your money grow really good with Penny and I don't think that any other company comes even close to Penny in all of that. I would recommend Penny to everyone for the peace of mind and the money growth. I love it

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

First of all. Great to get all pensions in one place to see how much you have in total.

Any issues you have are resolved quick. I had a small issue finding a previous employer and within one hour they had informed me of who they use and had written to them to request any policy they have for me.

Great service could not recommend enough

31 December 2025
Unprompted review
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Reply from Penny Pension

Hi Davy,

Thanks for the five stars and the feedback!

Rated 5 out of 5 stars

Brilliant 👏

They have been brilliant 👏 thanks 👍🏻

8 December 2025
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Reply from Penny Pension

Great to have you with us at Penny 🫡

All the best,
Team Penny ✌️

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Outstanding service from Lianna at Penny Pensions. She handled everything for me and helped reopen my account with no issues at all. Fast, efficient, and truly professional. I’m extremely grateful for her help and would highly recommend her.

8 December 2025
Unprompted review
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Reply from Penny Pension

Cheers for this lovely review 😍

Lianna is a customer support star and we can vouch for every word of this.

Enjoy your week 😎

Rated 5 out of 5 stars

Great service

Great service, wonderful customer service - one of the few places to use AI intelligently with customer service.

17 November 2025
Unprompted review
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Reply from Penny Pension

Hello 👋

Thank you for the feedback. We work hard to ensure a great customer experience is had so the team is thrilled to hear this.


Cheers,
Team Penny 👌

Rated 5 out of 5 stars

Excellent service - found an old pension I’d completely forgotten!

I recently transferred my Pensions to Penny, and I am really impressed with how easy the whole process was.
The app is straightforward to use, and the team kept me informed at every step.
What really surprised me was that Penny managed to run an old workplace pension that I did not even remember having! They explained everything clearly and made sure it was safely transferred.
It is a real relief having all my pensions in one place now. I feel much more in control of my retirement savings.
Highly recommend Penny to anyone who wants to track, combine, or just make as you their pensions- it’s been a genuinely helpful service. NM

4 November 2025
Unprompted review
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Reply from Penny Pension

Good afternoon Nuno,

We are so pleased to hear how well using Penny has worked out for you. 🤩

Helping people relocate potentially missing funds, simplifying pensions and allowing confidence in retirement planning is why we do this.

We appreciate you sharing this Nuno. 🙌

Rated 5 out of 5 stars

Fantastic app that takes all the hassle…

Fantastic app that takes all the hassle out of finding and combining old pensions and gives you the options to ensure your money is invested the best possible way. The customer service is also top notch as well. Can't reccomend highly enough 👍

19 September 2025
Unprompted review
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Reply from Penny Pension

Such kind words Stuart, we are so pleased to have you with Penny. 😊

We'll make sure to give the credit for these 5 stars to the customer service team who helped you out.

Team Penny 👌

Rated 5 out of 5 stars

Great app

Great app, very self explanatory and user friendly, they have found old pensions I had forgotten about.

15 September 2025
Unprompted review
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Reply from Penny Pension

This is exactly how the Penny experience should be. We're thrilled to hear this is how it worked out for you AB.

Reuniting people with those missing pensions to get them into one place through simple easy steps. 🤝 📱

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