I am giving 4 stars as they are not my primary provider but I have never experienced any issue with them. No technical issues, no payment issues, no deposit issues. I have been with them for a while.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So I had a great experience on here I played a couple of games. My favourite one was fish and fancy. I got the bonus a couple of times and I thought it was a great website with the Internet meaning th... See more
Good betting experience. Easy website. Usually best odds on horse racing. I don't bet on anything else.
Unibet offers a quick and efficient logging in process, easy navigation of the site, the bonus offers could be better and more tailored but the regularity of wins has been really good for me so far. O... See more
Company details
Written by the company
Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.
Contact info
Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar
- @
- unibet.co.uk
3.1
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Amazing site for casino betting and…
Amazing site for casino betting and great promotions and help desk is quick and always go the extra mile for the customer
5 June 2026
Unprompted review
Worse company
Worse company. Takes your money then soon as you wanna withdraw they block your account hold funds. Provided all information they have asked for yet still being denied and they are still holding my funds 2months later. AVOID all cost customer service is price of shit too
5 June 2026
Unprompted review
Reply from Unibet
Dear Kian,
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this situation has caused and we understand how concerning it can feel when a withdrawal is delayed.
Please note that the verification of an account is ongoing as part of our regulatory obligations. These checks are required to ensure the safety of our customers and the integrity of our platform, and they must be fully completed before withdrawals can be processed.
As outlined in our terms and conditions:
6.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify your age, identity, address, location, financial circumstances, and the source of the funds you deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask you to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example a copy of your passport, driving licence, birth certificate, financial statements, documents to support the expenditure on your account, proof of address and/or any other documents / evidence that we may reasonably require.
This may also include documents in a different format. For example, you may be asked to provide an original PDF formatted file depending on what is needed to complete the verification successfully.
We understand that having a document rejected can be disappointing, but this does not mean withdrawals are refused permanently—it usually indicates that additional or alternative documentation is required to meet regulatory standards.
If you have any questions or would like guidance on what documents may be accepted, please contact our LiveChat service: https://www.unibet.co.uk/help
Our team will be happy to assist you and help move the process forward as quickly as possible.
Kind regards,
Unibet Team
Fastest withdrawal and decent bonuses
4 June 2026
Unprompted review
Still no winnings
I won a bet over two weeks ago and withdrew the funds, but the money still hasn't arrived.
All attempts to speak to them have been ignored.
2 June 2026
Unprompted review
If anyone is looking to play slots…
If anyone is looking to play slots AVOID THIS SITE AT ALL COSTS. I've played slots for years and years, every single UK site going,and this is hands down the most disgusting,rigged , shameless garbage you'll ever deposit into, you are never in profit when you deposit, yif your spinning 20ps, it genuinely mignt take you £200+ to get a bonus even if your switching slots, and whencyou do they dont pay or return. It's literally burning your money. Go to mrq , betvcitor, anywhere else in the world of UK gambling apart from this site. It is the absolute WORST.
30 May 2026
Unprompted review
I played a casino game over 1000 spins…
I played a casino game over 1000 spins and no bonus so contacted support and asked is this normal 1000 spins and no bonus ? Response was this happens sometimes ...so carried on playing and after 1900 spins got bonus which paid 50x must be worst site in my experience...please avoid this site
28 May 2026
Unprompted review
Unibet offers a quick and efficient…
Unibet offers a quick and efficient logging in process, easy navigation of the site, the bonus offers could be better and more tailored but the regularity of wins has been really good for me so far. One of my favourite sites!
26 May 2026
Unprompted review
Good selection of games/ betting and…
Good selection of games/ betting and this site is one of my favourite platforms
26 May 2026
Unprompted review
Took them a week to ask me for ID…
Took them a week to ask me for ID verification,
Already submitted, system shows take maximum 48h, but still no update.
Super slow.
26 May 2026
Unprompted review
Reply from Unibet
Dear Sir,
Thank you for sharing your feedback.
We’re sorry to hear how frustrating this experience has been and understand the disappointment caused due to delays. Due to the volume of our queues, this is affecting our timeframes, however, we are doing all we can to get you through this process as quickly as possible.
Please note that the verification of an account is ongoing as part of our regulatory obligations. These checks are required to ensure the safety of our customers and the integrity of our platform, and they must be fully completed.
As outlined in our terms and conditions (https://www.unibet.co.uk/general-info/terms#section-6):
6.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify your age, identity, address, location, financial circumstances, and the source of the funds you deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask you to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example a copy of your passport, driving licence, birth certificate, financial statements, documents to support the expenditure on your account, proof of address and/or any other documents / evidence that we may reasonably require.
You will be notified as soon as further information and updates become available.
We do appreciate your feedback and your continued patience during this process.
Kind regards,
Unibet Team
A decent place to play poker
A decent place to play poker, i did refer a friend but never recieved my refer a friend bonus.
25 May 2026
Unprompted review
Trustworthy and good bonus offers
Have had nothing but a good experience and the bonus offers they give is among the best
24 May 2026
Unprompted review
Free spin wheel
They have a daily free spin wheel. It comes up with no win every time. Now given up on it.
23 May 2026
Unprompted review
Welcome offer was a load of shit
Welcome offer was a load of shit. bet £10 earn 200 free spins. completely fine, it definitely took more than £10 to give me my spins but i got on with it. after my 200 spins i earned a fine amount and went to withdraw only to find that shit was under ‘bonus cash’. great. they want you to deposit £10 for the chance to win frick all. it got to the point i was trying to get rid of all the ‘bonus money’ so i could write this review. complete bullshit welcome offer where you have to stake all your winnings from 200 free spins you paid for just to lose it all because this % bar determines what you walk away with. this is why you stick to bet365, PP, betfair, skybet.
22 May 2026
Unprompted review
To everyone who loves style
To everyone who loves straight forward, stylish, great gambling experience.. Unibet is my 1st choice and i highly recommend trying it.
20 May 2026
Unprompted review
They entice you in with a good offer…
They entice you in with a good offer for new customer and then get out of it using t+c. Not trustworthy. Stay away
19 May 2026
Unprompted review
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