Undo: Fremtidens forsikring 

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See what reviewers are saying

Rated 4 out of 5 stars

Had a bike accident that popped my Hövding airbag and after reporting it (late Friday night) heard from Undo on Monday and got payed out on the same day. Hövding, as a company, unfortunately went ba... See more

Company replied

Rated 5 out of 5 stars

Very good experience! RabatKode: RRB031 For 1 FREE Month Insurance Fast & Easy I am very happy with my experience with Undo, both when setting up the insurance as well as when communicatin... See more

Company replied

Rated 5 out of 5 stars

Hello everyone! Using undo for quite some time, yet having no issues. Insurance operating fast and answering all my questions. So far so good. Prices are incredibly low and you getting same like... See more

Company replied

Rated 4 out of 5 stars

Very easy and transparent car insurance. You can select the different options you want to be covered. The app works pretty well too. You can get one month free in your insurance if you use this co... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

Undo er Danmarks første digitale forsikringsselskab, udviklet i samarbejde med Tryg forsikring, og tilbyder indbo-, ulykke-, rejse- og bilforsikring. Når du er forsikret hos Undo, har du altid Trygs hjælp i ryggen.
Undo forsikring er nemt og overskueligt. Altsammen foregår i appen og du skræddersyer selv dine forsikringer efter behov. Du anmelder også skader direkte i appen og udbetalingen er lynhurtig. Der er ingen binding eller gebyrer og har du lyst til at skifte til Undo, opsiger vi dine nuværende forsikringer for dig, helt automatisk.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super good experience

Super good experience - use my rabatkode for 2 months gratis: RNB383

26 January 2022
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi,

Thanks a lot for your great feedback!🤩

I wish you the best Wednesday!

Best wishes,
Frederikke / Undo 🔴

Rated 5 out of 5 stars

Super efficient and personal service…

Super efficient and personal service for my recent Hövding claim.

Casper was responsive and made me feel like we were having a real conversation about my claim. Fast delivery of a replacement direct to my workplace was excellent.

8 January 2022
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hey Sam

Thanks for your review 🙏

Have a nice day!

BR
Josephine / Undo

Rated 5 out of 5 stars

Best service by Christoffer

Best service by Christoffer - thanks so much!

29 December 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hey!

Thanks for your review 🙏

Have a nice day!

Best Regards
Josephine // Undo

Rated 5 out of 5 stars

Undo forsikring

Fast and easy

14 December 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hej Frida

Mange tak for din anmeldelse 🙏

God jul ☃️

Dbh

Josephine // Undo🔴

Rated 5 out of 5 stars

Super helpful

Super helpful, sometimes slow on support chat but exceptionally responsive on mail and very helpful to speak with. Incredibly efficient and overall one of the nicest experiences in lieu of the frustrating events that lead to having to make a claim. Thank you Undo.

8 December 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hey!

Thanks for your review 🙏

Hav a nice day!

Best Regards

Josephine // Undo 🔴

Rated 5 out of 5 stars

Super service

Super service, and the app makes it really easy to choose and overview coverage!

26 November 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hey Tine

Thanks for your review 😊

Have a nice day!

Best Regards

Josephine // Undo 🔴

Rated 5 out of 5 stars

Fast and good service

We’ve had to use undo twice within a short period of time due to exploding hövdings. Its been fast and with no problems both times. We find it very important that we get a new one fast so we can travel safely on bike, so its key with a fast response and handling 👌🏾

19 November 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi!
We are very happy to help and assure a safe bike ride ☺️

Have a nice day

Kind regards

Frederikke / Undo 🔴

Rated 5 out of 5 stars

Super

Super! Sparede 58% på min bilforsikring med Undo. Kan varmt anbefale dem

6 November 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hej Luxo

Tak for din anbefaling - vi er glade for, du har haft en god oplevelse.

God dag!

Dbh

Josephine / Undo

Rated 5 out of 5 stars

Just going to write another 5 star…

Just going to write another 5 star review
For their prices
Customer service can be improved to make it more quicker and would be happy if they bring all day customer service even if it is 9-5 timings.
One more feedback- when u already have a product and you want to check other products on app it is not possible unless you logoff and start from first step.

3 October 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Ramakant 😊

Thanks for your review.

Have a great day.

Lærke // Undo 🔴

Rated 5 out of 5 stars

Great!!

Easy, intuitive and excellent customer service

28 September 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Emma 😊

Thanks for your review.
We are very happy about you like our insurance.

Lærke // Undo 🔴

Rated 5 out of 5 stars

I love UNDO

I love UNDO. There were several instances, when I needed my insurances and each time, the processing time and everything was super quick and professional. Can really recommend.

31 August 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Gretha 😊

Thanks for your review.
We are very happy about your experiences with our service.

Lærke // UNDO: 🔴

Rated 5 out of 5 stars

Great service always

Great service always! Easy to use and a very nice way their travel insurance works!

3 August 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Nina 😊

Thanks for your review.

We are very happy about you like our insurance, hope you had a great trip! ☀️

Lærke // UNDO: 🔴

Rated 1 out of 5 stars

Totally subpar experience on Android.

Totally subpar experience on Android.

It's clear they don't have any intention to get android customers, as the app mere gives you a price estimate and leads you no further than that.

Very disappointing the prices were quite competitive.

I cannot recommend this to anyone that uses an Android phone. Their app has been in a "beta" for ages now with no signs of progess.

Do not waste your time on this.

17 July 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi JO 😊

I'm sorry that you didn't have a great experience with our app. 😕

It's possible to buy insurance on Android, you can try uninstalling the app and download it again.

We are still building on Android and for now it's not possible to change insurances directly in the app.
Our support can help with that if needed on the chat or you can call us.

You can call us on 89 88 08 34 from Monday – Thursday 09.00 – 17.00 and Friday 09.00- 16.00.

Best Regards
Lærke // UNDO: 🔴

Rated 5 out of 5 stars

Lost luggage on my flight to Spain.

I lost luggage on my trip to Spain and I got help from Undo's travel insurance specialist immediately the next morning. The travel insurance is more than easy so start before take off and also very cheap, because you only pay for the days you are away. I will definitely recommend it to everyone.

13 July 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Rasmus,

Thank you for the review and for sharing your experience with Undo.

Have a nice day,

Joachim, Undo 🔴

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I made a claim, and had response in less than 2 hours.

8 July 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Emil,

Thank you for the review!

I wish you a nice weekend,

Joachim, Undo 🔴

Rated 5 out of 5 stars

Great app

Great app, endes up with an excellent price.
Unfortunately it still counts when you ride I another car with someone who drives poorly.
That however didn’t impact the price so much that I chose another insurer, but I do wonder how much those rides cost me each month.

1 July 2021
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Kenneth,

Thank you so much for the review and also for sharing your experience with Undo.

I wish you a good day,

Best regards,

Joachim, Undo 🔴

Rated 4 out of 5 stars

Some hiccups with the app initially but…

Some hiccups with the app initially but then 5 star customer service. Can definitely recommend Undo.

7 June 2021
Unprompted review
Undo: Fremtidens forsikring logo

Reply from Undo: Fremtidens forsikring

Hi Dagny,

Thank you for the review.

We do our best to deliver world class customer service.

I wish you a good day,

Joachim, Undo 🔴

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