I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more
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Company details
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Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- contact@undetectable.ai
- undetectable.ai
Replied to 7% of negative reviews
Typically replies within 2 weeks
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The customer service is great i highly…
The customer service is great i highly appreciate how the team understands and comes up with a quick solution.
My Experience Using AI as a Writing Support
I’ve explored AI tools to help with brainstorming, drafting, and improving clarity in my writing. I focus on using AI as a support tool, not to replace my own ideas, and I always review and edit the output so it reflects my own voice and understanding.
Wonderful Product and Great Customer Service
Very impressed with the products and the continued new products. The customer service is exceptional!
She was understanding and helpful
She was understanding and helpful, and was patient to let me figure out how to bypass my issue
Best customer support and best service
Best customer support and best service. I love Venice!!!
So nice and answer fast
It's a great app
It's a great app, I love it. Got my work half done but got stuck because I am unable to upgrade immediately. Please let me upgrade; I can't wait to finish my work and go sleep after.
Thank you.

Reply from Undetectable AI
20 free usage Fraud
Signed up to get 20 free usage, however while trying one time, Undetactable AI wants me to pay for subscription and now cannot access my free 19 usage. How does this attract consumers really
I got help that I needed
clear, kind, and professional communication
I had an issue with an accidental subscription renewal and reached out to support. Venice responded quickly and was very understanding. Even though the subscription renews automatically, they still helped me with a refund and cancelled my plan right away. The communication was clear, kind, and professional. I really appreciate how smoothly everything was handled. Great customer service.
Top tier customer support
Top tier customer support, amazing AI tools, even though they may not work so good in "rarer" languages
Game changer
Undetectable.ai has honestly been a game changer for me. It really helps transform AI-generated content into writing that feels genuinely human and natural. I’ve tested it on several pieces of content, and the results were impressive—up to 100% humanized.
What I like most is how easy it is to use. You just paste your content, choose a tone, and the output comes back sounding smooth, readable, and far less “AI-like.” The language feels relaxed and authentic, which makes it suitable for academic writing, professional documents, and even casual content.
Overall, Undetectable.ai saves a lot of time and removes the stress of rewriting AI-generated text manually. If you’re using generative AI regularly and want your content to sound more natural and human, this tool is definitely worth trying.
Great Service! Extremely helpful
I had a question and they explained everything, and were so generous.
Jasmin is great
the platform is great all things…
the platform is great all things considered, I just happened to get unlucky with the billing but their customer support is awesome. They were quick to respond and very flexible
I subscribed by mistake
Even though I subscribed by mistake, they refunded my money. They responded to my email very quickly and were genuinely helpful. I haven't had much opportunity to use the site, but it seems useful, and they said they would give me 5000 credits for free. I'd like to thank them here as well.
Venice Great Experience
Venice was really kind to me and she resolved my problem about free trial invoices fast and efficiently.
I had a great experience receiving…
I had a great experience receiving assistance from Bianca on returning money that I had been charged with, even though I did not use the subscription at all. The replies to my emails were quick and informative. Thank You
They were very helpful!
This is the second time this company…
This is the second time this company has charged me after I canceled within the free trial period. I canceled on the first day, well before the trial ended, and still received a charge once the trial expired.
When I contacted support, I was initially told I would receive a full refund. Later, they changed their position and said they would deduct $10 for a “first month,” which makes no sense since the subscription was canceled during the free trial. After pushing back, I was again told the refund was processed in full, but the communication has been inconsistent and unclear.
This feels misleading and has happened to me more than once, which raises serious concerns about their billing practices. Customers should be very cautious and closely monitor their charges if they use this service.
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